Flexible loyalty points programs

• US 7,993,197 B2
• Filed: 08/10/2001
• Issued: 08/09/2011
• Est. Priority Date: 08/10/2001
• Status: Expired due to Fees

• Current Assignee: IGT (International Game Technology)
• Original Assignee: IGT (International Game Technology)
• Inventors: Kaminkow, Joseph E.
• Primary Examiner(s): Lewis; David L
• Assistant Examiner(s): DEODHAR, OMKAR A
• Application Number:
  US09/927,742
• Publication Number:
  US 20030032474A1
• Time in Patent Office: 3,651 Days
• Field of Search: 463/25, 463/16
• US Class Current: 463/25
• CPC Class Codes: G06Q 20/3433 the counter having monetary units
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07F 17/32 for games, toys, sports, or amusements
• CPC Class Codes: G07F 17/3255 Incentive, loyalty and/or promotion schemes, e.g. comps, gaming associated with a purchase, gaming funded by advertisements
• CPC Class Codes: G07F 7/02 by keys or other credit registering devices

Abstract

A disclosed a loyalty program transaction network provides a plurality of loyalty program instrument generation sites that award loyalty points. The loyalty points may be stored on loyalty point instruments such as printed tickets, magnetic-striped cards, room keys, portable wireless devices and smart cards. The loyalty program instruments may be issued to a patron of a gaming establishment without receiving identification information from the patron. At a loyalty program validation site, the loyalty program instruments may be used to redeem loyalty points for goods and services or the loyalty program instruments may be used to add loyalty points to an existing loyalty program account. Loyalty points may be earned by the patron during a number of activities such as playing a gaming machine, playing a game of chance, a food purchase, an entertainment purchase, a transportation purchase, a lodging purchase, a merchandise purchase and a service purchase.

Claims

1. A computer-implemented method of awarding loyalty points to a patron of a gaming establishment on a gaming apparatus, the computer-implemented method comprising:

receiving in the gaming apparatus a first loyalty program instrument storing computer readable data representing loyalty points earned from a first activity not associated with the gaming apparatus;

validating the first loyalty program instrument;

receiving activity data associated with a second activity by the patron of said gaming establishment;

determining based on the activity data that the second activity accrues additional loyalty points;

accruing the additional loyalty points for the patron during the second activity;

awarding to the patron some or all of the additional loyalty points accrued during the second activity;

combining the additional loyalty points and the loyalty points earned from the first activity; and

issuing to the patron a computer readable loyalty program instrument storing the combined loyalty points thereon as computer readable data.

2. The computer-implemented method of claim 1, wherein the gaming establishment is a casino.

3. The computer-implemented method of claim 1, wherein the gaming establishment is a gaming entity comprising a plurality of venues.

4. The computer-implemented method of claim 1, wherein said second activity is playing a gaming machine of the gaming establishment.

5. The computer-implemented method of claim 1, wherein said second activity is playing a game of chance within the gaming establishment.

6. The computer-implemented method of claim 1, wherein said first activity is selected from the group comprising a food purchase, an entertainment purchase, a transportation purchase, a lodging purchase, a merchandise purchase and a service purchase.

7. The computer-implemented method of claim 6, wherein said second activity occurs in a venue within the gaming establishment.

8. The computer-implemented method of claim 6, wherein said second activity occurs in a venue affiliated with the gaming establishment.

9. The computer-implemented method of claim 8, wherein the venue affiliated with the gaming establishment is in communication with the gaming establishment via the Internet.

10. The computer-implemented method of claim 1, wherein the stored combined loyalty points are redeemable for at least one of comps, goods and services provided by the gaming establishment.

11. The computer-implemented method of claim 1, wherein a rate at which the patron accrues loyalty points varies according to one or more of a time of day, days of a week, months of a year, an amount wagered, a game denomination, a promotional event, a game type and a rate of wagering.

12. The computer-implemented method of claim 1, wherein the accruing of loyalty points begins without receiving a player tracking card from the patron.

13. The computer-implemented method of claim 1, wherein the accruing of loyalty points begins without receiving player tracking information from the patron.

14. The computer-implemented method of claim 1, wherein the patron has a player tracking account with the gaming establishment.

15. The computer-implemented method of claim 1, wherein the patron has a player tracking account with the gaming establishment, and wherein the accrued loyalty points are awarded to said patron anonymously, without crediting the patron'"'"'s player tracking account.

16. The computer-implemented method of claim 1, further comprising:

converting some or all of the accrued loyalty points to at least one of goods and services without crediting any of the loyalty points to a player tracking account.

17. The computer-implemented method of claim 1, further comprising:

crediting the loyalty points stored on the loyalty point instrument to a player tracking account of the patron.

18. The computer-implemented method of claim 17, wherein the loyalty points are credited to the patron'"'"'s player tracking account using at least one of a phone, a gaming machine, a clerk validation terminal, a cashier station, a casino kiosk, a hand-held wireless device, a video display interface in a hotel room and a mailing service.

19. The computer-implemented method of claim 1, wherein the first loyalty program instrument is at least one of a printed ticket, a magnetic striped card, a room key, a portable wireless device, and a smart card.

20. The computer-implemented method of claim 1, wherein the first loyalty program instrument is configured to store one or more of prize information, loyalty point information, an establishment, a location, a bar code, a instrument type, an issue date, a validation number, an issue time, an instrument number, an instrument sequence number and a machine number.

21. The computer-implemented method of claim 1, further comprising:

redeeming the stored combined loyalty points for one or more of comps, goods, and services using at least one of a phone, a gaming machine, a clerk validation terminal, a cashier station, a casino kiosk, a hand-held wireless device, a web interface, a video display interface located in a hotel room, and a mailing service.

22. The computer-implemented method of claim 1, wherein the issued computer readable loyalty program instrument is the received first loyalty program instrument updated with the stored combined loyalty points.

23. The computer implemented method of claim 1, wherein the issued computer readable loyalty program instrument is new.

24. A computer-implemented method of awarding loyalty points to a game player on a gaming machine, the computer-implemented method comprising:

receiving in the gaming machine a first machine readable loyalty program instrument storing loyalty points earned from a first activity not associated with the gaming machine;

validating the first loyalty program instrument;

receiving first gaming event data associated with a first gaming activity on the gaming machine;

detecting, based on the first gaming event data, the first gaming activity initiated by the game player at the gaming machine;

in response to detecting the first gaming activity, accruing loyalty points;

receiving second gaming event data associated with a second gaming activity on the gaming machine;

detecting, based on said second gaming event data, the second gaming activity at the gaming machine;

in response to detecting the second gaming activity, accruing additional loyalty points;

awarding to the game player some or all of the accrued loyalty points and the accrued additional loyalty points;

combining the awarded loyalty points and the earned loyalty points; and

issuing to the game player a machine readable loyalty program instrument storing the combined loyalty points thereon as machine readable data.

25. The computer-implemented method of claim 24, wherein the loyalty program instrument is configured to store data representing one or more of prize information, loyalty point information, an establishment, a location, a bar code, a instrument type, an issue date, a validation number, an issue time, an instrument number, an instrument sequence number, and a machine number.

26. The computer-implemented method of claim 24, wherein the loyalty program instrument is at least one of a printed ticket, a magnetic striped card, a room key, a portable wireless device and a smart card.

27. The computer-implemented method of claim 24, wherein the first gaming event data represents one or more of depositing an indicia of credit into the gaming machine, inserting a card into a card reader located on the gaming machine, activating an input button on the gaming machine, inputting a loyalty program instrument into a gaming device on the gaming machine, and entering a code into the gaming machine.

28. The computer-implemented method of claim 24, further comprising:

storing information to the loyalty program instrument.

29. The computer-implemented method of claim 24, wherein the second gaming event data represents one or more of detecting zero credits registered on the gaming machine, the gaming machine remaining idle for an amount of time, detecting a tilt condition, detecting an error condition, and detecting a game player'"'"'s request for a loyalty program instrument.

30. The computer-implemented method of claim 24, wherein the first machine readable loyalty point instrument is received into the gaming machine using at least one of a card reader, a wireless interface, a bill validator, and a ticket reader.

31. The computer-implemented method of claim 24, further comprising:

displaying the awarded amount of loyalty points to the game player.

32. The computer-implemented method of claim 24, further comprising:

storing loyalty program transaction information on a memory device located on the gaming machine.

33. The computer-implemented method of claim 24, further comprising:

sending loyalty program transaction information to a gaming device located outside of the gaming machine.

34. The computer-implemented method of claim 24, further comprising:

displaying a prize menu wherein the prize menu includes one or more prizes redeemable for an amount of loyalty points;

receiving a prize selection selected from the one or more prizes displayed on the prize menu; and

when the amount of loyalty points required to redeem the prize is less than an amount of loyalty points available on the gaming machine,

issuing a loyalty program instrument wherein said loyalty program instrument is used to redeem the selected prize.

35. The computer-implemented method of claim 24, further comprising:

presenting a game play sequence between the first gaming activity and the second gaming activity wherein said game play sequence includes game play of one or more games.

36. The computer-implemented method of claim 35, wherein the one or more games is selected from the group consisting of video slot games, mechanical slot games, video black jack games, video poker games, video keno games, video pachinko games, video card games, video games of chance and combinations thereof.

37. The computer-implemented method of claim 24, wherein a rate at which the player accrues loyalty points varies according to one or more of a time of day, days of a week, months of a year, an amount wagered, a game denomination, a promotional event, a game type and a rate of wagering.

38. The computer-implemented method of claim 24, wherein the loyalty points are accrued without receiving a player tracking card from the game player.

39. The computer-implemented method of claim 24, wherein the loyalty points are accrued without receiving player tracking information from the game player.

40. The computer-implemented method of claim 24, further comprising:

performing a loyal program instrument transaction.

41. The computer-implemented method of claim 24, further comprising

presenting on the gaming machine at least one of a particular game, a particular bonus game, a game feature and a bonus game feature in exchange for an amount of loyalty points redeemed on the gaming machine.

42. The computer-implemented method of claim 24, wherein said accrued loyalty points are determined by a logic device located on the gaming machine.

43. The computer-implemented method of claim 24, further comprising the gaming machine communicating information representing loyalty points to a second gaming machine.

44. The computer-implemented method of claim 43, further comprising:

simultaneously accruing loyalty points on the gaming machine and the second gaming machine;

communicating an amount of loyalty points awarded on the second gaming machine to the first gaming machine;

combining an amount of loyalty points awarded on the second gaming machine with an amount of loyalty points awarded on the first gaming machine; and

issuing a machine readable loyalty program instrument storing the combined awarded loyalty points thereon as machine readable data.

45. The computer-implemented method of claim 43, further comprising:

wherein the player tracking points are accrued without initiating a player tracking session.

46. The computer-implemented method of claim 24, wherein the issued machine readable loyalty program instrument is the received first machine readable loyalty program instrument updated with the stored combined loyalty points.

47. The computer implemented method of claim 24, wherein the issued machine readable loyalty program instrument is new.

48. A gaming apparatus comprising one or more processors configured for processing the following steps:

receiving in the gaming apparatus a first loyalty program instrument storing computer readable data representing loyalty points earned from a first activity not associated with the gaming apparatus;

validating the first loyalty program instrument;

receiving activity data associated with a second activity by the patron of said gaming establishment;

determining based on the activity data that the second activity accrues additional loyalty points;

accruing the additional loyalty points for the patron during the second activity;

awarding to the patron some or all of the additional loyalty points accrued during the second activity;

combining the additional loyalty points and the loyalty points earned from the first activity; and

issuing a computer readable loyalty program instrument storing the combined loyalty points thereon as computer readable data.

49. A gaming machine comprising one or more processors configured for processing the following steps:

receiving in the gaming machine a first machine readable loyalty program instrument storing loyalty points earned from a first activity not associated with the gaming machine;

validating the first loyalty program instrument;

receiving first gaming event data associated with a first gaming activity on the gaming machine;

detecting, based on the first gaming event data, the first gaming activity initiated at the gaming machine;

in response to detecting the first gaming activity, accruing loyalty points;

receiving second gaming event data associated with a second gaming activity on the gaming machine;

detecting, based on the second gaming event data, the second gaming activity at the gaming machine;

in response to detecting the second gaming activity, accruing additional loyalty points;

awarding some or all of the accrued loyalty points and the accrued additional loyalty points;

combining the awarded loyalty points and the earned loyalty points; and

issuing a machine readable loyalty program instrument storing the combined loyalty points thereon as machine readable data.