Device diagnostics and monitoring method and system
First Claim
1. A device diagnostics and monitoring method comprising:
- selecting, at a remote terminal, one of available diagnostics and monitoring policies;
transmitting diagnostics and monitoring configuration information including at least one of a diagnostics and monitoring object, a memory allocation size, and a diagnostics and monitoring cycle from the remote terminal to a device management system;
transmitting a diagnostics and monitoring message generated on the basis of the diagnostics and monitoring configuration information from the device management system to a mobile device;
generating, at the mobile device, diagnostics and monitoring information with reference to the diagnostics and monitoring message; and
transmitting the diagnostics and monitoring information from the mobile device to the remote terminal according to the available diagnostics and monitoring policy.
1 Assignment
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Accused Products
Abstract
A diagnostics and monitoring method and system is disclosed for generating diagnostics and monitoring information and transmitting the diagnostics and monitoring information to a remote terminal using an improved diagnostic and monitoring policy. The method includes selecting, at a remote terminal, one of available diagnostics and monitoring policies; transmitting a diagnostics and monitoring configuration information including at least one of a diagnostics and monitoring object, a memory allocation size, and a diagnostics and monitoring cycle from the remote terminal to a device management system; transmitting a diagnostics and monitoring message generated on the basis of the diagnostics and monitoring configuration information from the device management system to a mobile device; generating, at the mobile device, diagnostics and monitoring information with reference to the diagnostics and monitoring message; and transmitting the diagnostics and monitoring information.
27 Citations
12 Claims
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1. A device diagnostics and monitoring method comprising:
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selecting, at a remote terminal, one of available diagnostics and monitoring policies; transmitting diagnostics and monitoring configuration information including at least one of a diagnostics and monitoring object, a memory allocation size, and a diagnostics and monitoring cycle from the remote terminal to a device management system; transmitting a diagnostics and monitoring message generated on the basis of the diagnostics and monitoring configuration information from the device management system to a mobile device; generating, at the mobile device, diagnostics and monitoring information with reference to the diagnostics and monitoring message; and transmitting the diagnostics and monitoring information from the mobile device to the remote terminal according to the available diagnostics and monitoring policy. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A device diagnostics and monitoring system comprising:
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a remote terminal for generating diagnostics and monitoring configuration information including one of available diagnostics and monitoring policies, and at least one of a diagnostics and monitoring object, a memory allocation size, and a diagnostics and monitoring cycle, and transmitting the diagnostics and monitoring information; a device management system for generating a diagnostics and monitoring message containing the diagnostics and monitoring configuration information transmitted by the remote terminal; and a mobile device for generating and storing diagnostics and monitoring information on the basis of the diagnostics and monitoring message and processing the diagnostics and monitoring information with reference to the available diagnostics and monitoring policy. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification