Systems and methods of performing speech recognition using historical information

  • US 8,024,195 B2
  • Filed: 10/09/2007
  • Issued: 09/20/2011
  • Est. Priority Date: 06/27/2005
  • Status: Active Grant
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First Claim
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1. An apparatus including a self service kiosk, the self service kiosk comprising:

  • a speech recognizer including at least one recognition set, wherein the speech recognizer provides first recognition results;

    an audio user interface, the audio user interface coupled to deliver speech input data to the speech recognizer; and

    an identifier retrieval system to receive an identifier from a personal electronic device, the identifier providing identification of a user,wherein the identifier is used in retrieving history information, and wherein the speech recognizer uses the history information to modify the first recognition results, andwherein at least a portion of said history information is stored electronically with said identifier on the personal electronic device, and wherein the kiosk writes history information to said personal device after a transaction.

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