Billing, alarm, statistics and log information handling in multi-services gateway device at user premises
First Claim
1. A gateway device for operation at a user premises having at least one endpoint device associated with the gateway device, the gateway device being in communication with a remote service manager, the gateway device comprising:
- an application service module having at least one application, the application service module being remotely managed by a remote service manager via a connection, the application service module residing on a user premises side of a network service provider demarcation;
a user module having a user interface that is associated with the at least one application, wherein the user module enables bi-directional communications with the at least one endpoint device;
a network module having the connection that enables bi-directional communications with the remote service manager;
a processor coupled to the user module, application service module, and network module; and
a storage device coupled to the processor operable to store operational information generated by and related to the gateway device, and having a management module operable to process the operational information and provide summary information based on the processed operational information on a per application basis to the remote service manager.
10 Assignments
0 Petitions
Accused Products
Abstract
A gateway device for operation at a user premises having at least one endpoint device associated with the gateway device, the gateway device being in communication with a remote service manager comprises an application service module having at least one application, the application service module being remotely managed by a remote service manager via a connection, the application service module residing on a user premises side of a network service provider demarcation, a user module having a user interface that is associated with the at least one application, wherein the user module enables bi-directional communications with the at least one endpoint device, a network module having the connection that enables bi-directional communications with the remote service manager, a processor coupled to the user module, application service module, and network module, and a storage device coupled to the processor operable to store operational information generated by and related to the gateway device, and having a management module operable to generate, collect, process, and provide access to the operational information under the control of the remote service manager.
114 Citations
60 Claims
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1. A gateway device for operation at a user premises having at least one endpoint device associated with the gateway device, the gateway device being in communication with a remote service manager, the gateway device comprising:
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an application service module having at least one application, the application service module being remotely managed by a remote service manager via a connection, the application service module residing on a user premises side of a network service provider demarcation; a user module having a user interface that is associated with the at least one application, wherein the user module enables bi-directional communications with the at least one endpoint device; a network module having the connection that enables bi-directional communications with the remote service manager; a processor coupled to the user module, application service module, and network module; and a storage device coupled to the processor operable to store operational information generated by and related to the gateway device, and having a management module operable to process the operational information and provide summary information based on the processed operational information on a per application basis to the remote service manager. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system comprising:
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an endpoint device residing at a user premises having; a connection to a gateway device via a network; an operational information module operable to generate and provide access to operational information related to the availability, status, integrity, quality and performance of the endpoint device by a remote service manager via the gateway device; and the gateway device including an application service module providing at least one application service to the endpoint device and residing on a user premises side of a network service provider demarcation, the gateway having a management module operable to process the operational information and provide summary information based on the processed operational information on a per application service basis to the remote service manager. - View Dependent Claims (18, 19, 20)
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21. A system comprising:
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at least one remote service manager coupled to a network; at least one gateway device disposed at a user premises and in communication with the at least one remote service manager via the network, the at least one gateway device comprising at least one application performing traditional server functions and disposed on a user premises side of a network service provider demarcation; at least one endpoint device disposed at the user premises and in communication through a user module with the at least one gateway device operable to, under the control of the gateway device, execute at least one application, and generate, collect, and provide access to operational information related to the execution of the at least one application; and the at least one gateway device operable to, under the control of the at least one remote service manager, direct the at least one endpoint device to generate, collect, and provide access to operational information related to the execution of the at least one application, and to further generate, collect, and provide access to operational information related to the performance of the at least one gateway device, wherein the at least one gateway has a management module operable to process the operational information of the at least one endpoint device and the at least one gateway device to produce summary information and provide the summary information on a per application basis to the at least one remote service manager. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33)
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34. A service management system managing application services delivered by endpoint devices via gateway devices disposed at user premises, comprising:
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a management module residing on the user premises coupled to a network module residing on the user premises, the network module coupled to a router via a computer network, an interface boundary between the management module and the network module forming a network service provider demarcation, the management module operable to generate, collect and analyze operational information generated by the application services, the gateway, and the endpoint devices to provide summary information on a per application service basis; a connection manager operable to control system communications with the network module via the router and the computer network; a central management module operable to direct the management module to send the summary information to the central management module to determine the availability, status, integrity, quality and performance of the application services, the gateway, and the endpoint devices, and wherein at least one of the management module, the connection manager, and the central management module is a hardware device. - View Dependent Claims (35, 36, 37, 38, 39, 40)
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41. A method of managing a operational information on a gateway device residing on a user premises having at least one endpoint device associated with the gateway device, the method comprising:
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delivering an application service traditionally residing on a network service provider'"'"'s network through a network module to an application service module of the gateway device on the user premises side of a network service provider demarcation; executing the application service on the at least one endpoint device through a user module residing on the gateway device; directing the gateway device to generate and store the operational information related to the execution of the application service, the endpoint device, and the gateway device; directing the gateway device to process the operational information to produce summary information based on the processed operational information; and directing the gateway device to provide access to the summary information based on the processed operational information on a per application service basis. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49)
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50. A non-transitory, tangible computer-readable medium having encoded instructions thereon that cause an apparatus to execute a method of managing a gateway device for operation at a user premises having at least one endpoint device associated with the gateway device, the encoded method comprising:
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delivering an application service traditionally residing on a network service provider'"'"'s network through a network module to an application service module of the gateway device on the user premises side of a network service provider demarcation; executing the application service on the at least one endpoint device through a user module residing on the gateway device; directing the gateway device to generate and store the operational information related to the execution of the application service, the endpoint device, and the gateway device; directing the gateway device to process the operational information to produce summary information based on the processed operational information; and directing the gateway device to provide access to the summary information based on the processed operational information on a per application service basis. - View Dependent Claims (51, 52, 53, 54, 55, 56, 57, 58, 59, 60)
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Specification