Voice message recall
First Claim
1. A method for canceling a message sent to a recipient prior to retrieval by the recipient, comprising:
- receiving a telephone call from a calling party at a designated toll-free voicemail cancellation number, the telephone call signaling a network with the calling party'"'"'s desire to cancel a message left for a recipient through an earlier call from the calling party to the recipient after termination of the earlier call;
accessing a voice mailbox of the recipient and determining whether the message has been retrieved by the recipient; and
if the message has not been received, providing the calling party with the option to cancel the message.
1 Assignment
0 Petitions
Accused Products
Abstract
A system and method for canceling a message sent to a recipient prior to retrieval by the recipient. A telephone call is received by a network from a calling party who desires to cancel a message left for a recipient through an earlier call from the calling party to the recipient after termination of the earlier call. By mapping the calling party'"'"'s automatic number identifier (ANI) with at least one call record, a voice mailbox of the recipient may be accessed to determine whether the message has been retrieved by the recipient. If the message is still pending, the calling party is provided with the option to cancel the message. Alternatively, the calling party provides the telephone number from where the earlier call originated to a network server, which looks up the ANI of the originating number and then maps the ANI of that number with the at least one call record to enable the cancellation procedure.
14 Citations
10 Claims
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1. A method for canceling a message sent to a recipient prior to retrieval by the recipient, comprising:
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receiving a telephone call from a calling party at a designated toll-free voicemail cancellation number, the telephone call signaling a network with the calling party'"'"'s desire to cancel a message left for a recipient through an earlier call from the calling party to the recipient after termination of the earlier call; accessing a voice mailbox of the recipient and determining whether the message has been retrieved by the recipient; and if the message has not been received, providing the calling party with the option to cancel the message. - View Dependent Claims (2, 3, 4, 5)
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6. In a system for enabling a calling party to cancel a message sent to a recipient prior to retrieval by the recipient, a server including a processor and memory containing machine readable instructions which, when executed by the processor, enable the server to:
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receive a telephone call from a calling party at a designated toll-free voicemail cancellation number, the telephone call signaling the server with the calling party'"'"'s desire to cancel a message left for a recipient through an earlier call from the calling party to the recipient after termination of the earlier call; access a voice mailbox of the recipient and determine whether the message has been retrieved by the recipient; and if the message has not been received, provide the calling party with the option to cancel the message. - View Dependent Claims (7, 8, 9, 10)
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Specification