System for automatic selection of profile based location
First Claim
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1. A system for automatic routing of a call, the system comprising:
- a wireless device configured to provide an indication of a proximity of the wireless device to a base location; and
a database, external to the wireless device, the database comprising;
a configurable persona associated with the base location; and
configurable settings associated with the persona for routing the call based on the settings, an indicator of a source of the call, and the proximity of the wireless device to the base location.
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Abstract
Systems for automatically selecting a user'"'"'s profile based on location include a device adapted to being tracked by location and a database that includes a user'"'"'s preferences for routing calls. The user'"'"'s calls are routed to the user based on the user'"'"'s call routing preferences and the location of the device. Other systems and methods are also provided.
24 Citations
23 Claims
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1. A system for automatic routing of a call, the system comprising:
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a wireless device configured to provide an indication of a proximity of the wireless device to a base location; and a database, external to the wireless device, the database comprising; a configurable persona associated with the base location; and configurable settings associated with the persona for routing the call based on the settings, an indicator of a source of the call, and the proximity of the wireless device to the base location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for automatic routing of a call, the method comprising:
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receiving, via a network, an indication of a location of a device; determining preferences representative of a database external to the device; determining a call termination location in accordance with the determined preferences; and routing a telephone call to the call termination location in accordance with the determined preferences, an origin indicator of the telephone call, and the indication of the location of the device. - View Dependent Claims (17, 18, 19, 20)
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21. A system for automatic routing of a call, the system comprising:
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means for tracking a proximity of a device to a base location; means for obtaining call routing preferences from a database external to the means for tracking the proximity of the device to the base location; a server for storing the database; and means for interrupting processing of a call and for switching the call to a destination location, wherein the destination location is determined based upon the call routing preferences, an origin of the call, and the proximity of the device to the base location. - View Dependent Claims (22, 23)
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Specification