System and method for applying network protocols to telephony

• US 8,032,536 B2
• Filed: 12/18/2003
• Issued: 10/04/2011
• Est. Priority Date: 12/19/2002
• Status: Expired due to Fees

• Current Assignee: Base Base Corporation
• Original Assignee: Base Base Corporation
• Inventors: Wu, Guangdian Gordon
• Primary Examiner(s): Wong; Don
• Assistant Examiner(s): Phan; Tuan-Khanh
• Application Number:
  US10/739,772
• Publication Number:
  US 20040131170A1
• Time in Patent Office: 2,847 Days
• Field of Search: 707/749, 707/718, 715/740, 709/217
• US Class Current: 707/749
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/105 Financial transactions and auctions, e.g. bidding auctioneering devices in packet switching networks H04L12/1804
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/353 where the information comprises non-audio but is provided over voice channels protocols for multimedia information services per se H04L65/00
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A system and method are provided for enabling telephone users to place information on a network that is accessible by a variety of devices from disparate communication protocols are provided. A telecommunications network provides access to one or more servers to one or more customers. A customer that is provided access to the server is enabled to create a basis of operations called a phonesite. The phonesite is constructed and arranged to allow read, write, and execute privileges to the customer and to those designated by the customer. Files and other information on the phonesite can be accessed and edited from, for example, a standard telephone, a personal computer, a personal digital assistant, a web cam, an instant message client, and the like. Customers are given a single number with which to access the phonesite, or to allow others to access the phonesite. Other organizations or individuals with phonesites can exchange information in an automated fashion once connection between the two phonesites is authorized and established.

Claims

1. A system comprising:

one or more processors;

a memory configured to store executable instructions that cause at least one of the one or more processors to;

provide a personal base; and

provide a personal base server;

wherein the personal base and the personal base server implement a phonesite that is accessible by a phonesite user, wherein the phonesite acts as an intelligent network agent for the phonesite user on a network and is delegated authority by the phonesite user to execute a purchasing transaction based on a decision-making process on behalf of the phonesite user and without user intervention;

wherein;

the personal base server is configured to communicate with a second software process via the network;

the phonesite user communicates with the personal base via a client device; and

the phonesite user communicates with the second software process through the personal base server;

display a customizable menu comprising a set of user selectable options provided by the phonesite; and

receive phonesite user purchase criteria via the communication device;

wherein;

upon receiving the phonesite user purchase criteria, the personal base causes the personal base server to communicate with the second software process via the network; and

if information received via the network matches the phonesite user purchase criteria based, at least in part, on a thesaurus of tags, then the phonesite

executes the purchasing transaction without prompting the phonesite user.

2. The system of claim 1, wherein the network is a wide area network.

3. The system of claim 1, wherein the network is the Internet.

4. The system of claim 1, wherein the network is a telecommunication system.

5. The system of claim 1, wherein the client device is a personal computer.

6. The system of claim 1, wherein the client device is a telephone.

7. The system of claim 1, wherein the client device is a personal digital assistant.

8. The system of claim 1, wherein the second software process is a second personal base.

9. The system of claim 1, wherein the second software process is a second personal base server.

10. The system of claim 9, wherein the second personal base server belongs to a third party.

11. The system of claim 1, wherein the second software process is an object base.

12. The system of claim 1 further comprising a database.

13. The system of claim 1 further comprising a data storage device.

14. A computer program, stored on a tangible storage medium for providing communication services, the computer program including executable instructions that cause a computer to:

provide a personal base; and

provide a personal base server;

wherein the personal base and the personal base server implement a phonesite that is accessible by a phonesite user, wherein the phonesite acts as an intelligent network agent for the phonesite user on a network and is delegated authority by the phonesite user to execute a purchasing transaction based on a decision-making process on behalf of the phonesite user and without user intervention;

wherein;

the personal base server is configured to communicate with a second software process via the network;

the phonesite user communicates with the personal base via a client device; and

the phonesite user communicates with the second software process through the personal base server;

display a customizable menu comprising a set of user selectable options provided by the phonesite; and

receive phonesite user purchase criteria via the communication device;

wherein;

upon receiving the phonesite user purchase criteria, the personal base causes the personal base server to communicate with the second software process via the network; and

if information received via the network matches the phonesite user purchase criteria based, at least in part, on a thesaurus of tags, then the phonesite

executes the purchasing transaction without prompting the phonesite user.

15. A method for providing communication services comprising:

providing a personal base; and

providing a personal base server;

wherein the personal base and the personal base server implement a phonesite that is accessible by a phonesite user, wherein the phonesite acts as an intelligent network agent for the phonesite user on a network and is delegated authority by the phonesite user to execute a purchasing transaction based on a decision-making process on behalf of the phonesite user and without user intervention;

wherein;

the personal base server is configured to communicate with a second software process via the network;

the phonesite user communicates with the personal base via a client device; and

the phonesite user communicates with the second software process through the personal base server;

displaying a customizable menu comprising a set of user selectable options provided by the phonesite; and

receiving phonesite user purchase criteria via the communication device;

wherein;

upon receiving the phonesite user purchase criteria, the personal base causes the personal base server to communicate with the second software process via the network; and

if information received via the network matches the phonesite user purchase criteria based, at least in part, on a thesaurus of tags, then the phonesite

executes the purchasing transaction without prompting the phonesite user.