Real-time chat and conference contact information manager

• US 8,037,017 B2
• Filed: 11/18/2008
• Issued: 10/11/2011
• Est. Priority Date: 02/21/2002
• Status: Expired due to Fees

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Samn, Jonathan
• Primary Examiner(s): LeRoux; Etienne
• Application Number:
  US12/273,300
• Publication Number:
  US 20090070421A1
• Time in Patent Office: 1,057 Days
• Field of Search: 707/2, 707/4, 707/102, 707/607
• US Class Current: 707/607
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A real-time chat and conference contact information manager which, during a real-time online chat, online meeting, or online collaboration session between multiple participants, receives identification items associated with addition of a new participant; stores the received identification data item in a contact record in a local collaboration client contact list; triggered by the storing, extracts a search key value for each data item of the contact record, including at least an email address value associated with the new participant; uses the search key value to search a trusted administered contact information store for corresponding data items; and modifies the contact record to include the corresponding data items from said trusted administered contact information data store.

Claims

1. A computer memory comprising:

a computer readable memory device suitable for encoding software programs; and

one or more software programs encoded by said computer readable memory configured to;

during a real-time online chat, online meeting, or online collaboration session between a plurality of participants, receive one or more identification data items associated with said addition of a new participant to said chat, meeting, or collaboration;

store said received identification data item in a contact record in a local collaboration client contact list, said contact record having a plurality of fields; and

triggered by storing of said identification data item in said local collaboration client contact list and during said chat, meeting or collaboration session;

extract a search key value for each data item of said contact record, said search key comprising at least an email address value associated with said new participant;

use said search key values to search a trusted administered contact information store for corresponding data items, contents of said administered contact information store being managed by a database administrator; and

modify said contact record to include said corresponding data item from said trusted administered contact information data store.

2. The computer memory as set forth in claim 1 wherein accessing said local contact list comprises accessing a text file.

3. The computer memory as set forth in claim 1 wherein accessing said local contact list comprises accessing a database file.

4. The computer memory as set forth in claim 1 wherein accessing said local contact list comprises accessing an online address book file.

5. The computer memory as set forth in claim 1 wherein using said search key value to retrieve from an administered contact information store comprises accessing a corporate personnel information database.

6. The computer memory as set forth in claim 1 wherein using said search key value to retrieve from an administered contact information store comprises accessing an electronic telephone directory.

7. The computer memory as set forth in claim 1 wherein using said search key value to retrieve from an administered contact information store comprises accessing an electronic members directory.

8. The computer memory as set forth in claim 1 wherein modifying said contact record comprises adding a telephone number to said retrieved contact record.

9. The computer memory as set forth in claim 1 wherein said computer readable memory device comprises a memory device selected from a group of a random access memory, a read-only memory, a computer tape, and a computer disk.

10. A system comprising:

a computer hardware means configured to perform a logical process; and

a logical process executed by said computer hardware means, configured to;

during a real-time online chat, online meeting, or online collaboration session between a plurality of participants, receive one or more identification data items associated with said addition of a new participant to said chat, meeting, or collaboration;

store said received identification data item in a contact record in a local collaboration client contact list, said contact record having a plurality of fields; and

triggered by storing of said identification data item in said local collaboration client contact list and during said chat, meeting or collaboration session;

extract a search key value for each data item of said contact record, said search key comprising at least an email address value associated with said new participant;

use said search key values to search a trusted administered contact information store for corresponding data items, contents of said administered contact information store being managed by a database administrator; and

modify said contact record to include said corresponding data item from said trusted administered contact information data store.

11. The system as set forth in claim 10 wherein accessing said local contact list comprises accessing a text file.

12. The system as set forth in claim 10 wherein accessing said local contact list comprises accessing a database file.

13. The system as set forth in claim 10 wherein accessing said local contact list comprises accessing an online address book file.

14. The system as set forth in claim 10 wherein using said search key value to retrieve from an administered contact information store comprises accessing a corporate personnel information database.

15. The system as set forth in claim 10 wherein using said search key value to retrieve from an administered contact information store comprises accessing an electronic telephone directory.

16. The system as set forth in claim 10 wherein using said search key value to retrieve from an administered contact information store comprises accessing an electronic members directory.

17. The system as set forth in claim 10 wherein modifying said contact record comprises adding a telephone number to said retrieved contact record.

18. The system as set forth in claim 10 wherein said computer hardware means comprises a microprocessor.