System and method for provision of maintenance information and products

  • US 8,095,403 B2
  • Filed: 08/07/2008
  • Issued: 01/10/2012
  • Est. Priority Date: 08/10/2007
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving item information from a consumer or a bricks-and-mortar store regarding at least one of a plurality of disparate items;

    receiving manufacturer information regarding the at least one of the plurality of disparate items from information from manufacturers of the items;

    a controller device creating a selectively accessible database comprising at least in part the item information, the manufacturer information, and maintenance information derived at least in part from the manufacturer information relating to at least one of a group comprising servicing at least one of the disparate items and a product relating to at least one of the disparate items;

    receiving an inquiry from the consumer via the bricks-and-mortar store for access to the maintenance information stored on the selectively accessible database;

    in response to the inquiry, the controller device sending a signal to effect delivery directly to the consumer of a product or service from a supplier separate from the bricks-and-mortar store.

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