Non-disruptive side conversation information retrieval

• US 8,117,036 B2
• Filed: 12/03/2008
• Issued: 02/14/2012
• Est. Priority Date: 12/03/2008
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Bedingfield, James Carlton Sr.
• Primary Examiner(s): Lerner, Martin
• Application Number:
  US12/327,353
• Publication Number:
  US 20100138224A1
• Time in Patent Office: 1,168 Days
• Field of Search: 704/270, 704/270.1, 704/275, 704/255, 379/88.01, 379/88.04
• US Class Current: 704/275
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 2015/228 of application context

Abstract

Information is exchanged between a user of a communications device and an application during an ongoing conversation between the user using the communications device and a party, without disrupting the conversation. An application associated with the communications device is accessed via the communications device in response to a command and keyword spoken by the user during the communications session. Information is retrieved from the application according to the keyword spoken by the user. When the information is retrieved from the application, the user is prompted in a manner transparent to the party, after which a response is sent to the user.

Claims

1. A method of exchanging information between a user and an application during a conversation between the user of a communications device and a party without disrupting the conversation between the user and the party, comprising:

detecting a command and a keyword spoken by the user into the communications device during the conversation;

accessing the application in response to the detected command spoken by the user;

retrieving information from the application in response to the keyword spoken by the user;

prompting the user by sending a warning signal in the form of a tone to the communications device, the warning signal serving to notify the user to create a natural pause in the conversation by uttering a filler sound so that a response may be sent to the user, the response based on the information retrieved from the application;

monitoring the conversation between the user and the party;

detecting the filler sound uttered by the user in response to the warning signal; and

sending the response to the communications device of the user in response to the detection of the filler sound uttered by the user.

2. The method according to claim 1, wherein the warning signal is inaudible to the party.

3. The method according to claim 1, further comprising detecting a function name spoken by the user during the conversation.

4. The method according to claim 3, further comprising accessing the application in response to the detected function name spoken by the user.

5. The method according to claim 1, wherein communications from the communications device to the party are blocked in response to the detected command spoken by the user.

6. The method according to claim 1, wherein a communications session is established between the user and the application.

7. The method according to claim 1, wherein the application comprises at least one of an electronic calendar, an electronic address book, a web application, and a web browser.

8. The method according to claim 1, further comprising detecting speech of the user and the party.

9. The method according to claim 1, further comprising updating information in the application in response to an instruction from the user.

10. The method according to claim 1, wherein the response comprises providing at least one of a phone number, an email address, and information associated with a scheduled appointment to the user.

11. The method according to claim 1, wherein communications from the party to the communications device of the user are blocked at the communications device of the user prior to sending the response to the communications device of the user.

12. A method of exchanging information between a user and an application during a conversation between the user of a communications device and a party without disrupting the conversation between the user and the party, comprising:

detecting speech spoken by the user and the party during the conversation;

accessing the application via the communications device when a keyword is spoken by one of the user and the party;

retrieving information from the application in response to the keyword spoken by the one of the user and the party;

prompting the user by sending a warning signal in the form of a tone to the communications device when the information has been retrieved, the warning signal serving to notify the user to create a natural pause in the conversation by uttering a filler sound so that a response may be sent to the user, the response based on the information retrieved from the application;

monitoring the conversation between the user and the party;

detecting the filler sound uttered by the user in response to the warning signal; and

sending the response to the communications device of the user in response to the detection of the filler sound uttered by the user.

13. The method according to claim 12, wherein the application comprises at least one of an electronic calendar, an electronic address book, a web application, and a web browser.

14. The method according to claim 12, further comprising providing the response to the user in a manner inaudible to the party.

15. The method according to claim 12, wherein communications from the party to the communications device of the user are blocked at the communications device of the user prior to sending the response to the communications device of the user.

16. A system for exchanging information between a user and an application during a conversation between a user of a communications device and a party without disrupting the conversation between the user and the party, comprising an interface configured to detect a command and a keyword spoken during the conversation, access the application in response to the command, retrieve information associated with the keyword from the application, prompt the user by sending a warning signal in the form of a tone to the communications device, the warning signal serving to notify the user to create a natural pause in the conversation by uttering a filler sound so that a response may be sent to the user, the response based on the information retrieved from the application, monitor the conversation between the user and the party, detect the filler sound uttered by the user in response to the warning signal, and send the response to the communications device of the user in response to the detection of the filler sound uttered by the user.