System and method for provisioning an email account using mail exchange and address records

• US 8,117,267 B2
• Filed: 09/29/2005
• Issued: 02/14/2012
• Est. Priority Date: 09/29/2005
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: TeamOn Systems Incorporated (Blackberry Limited)
• Inventors: Gardner, Darren L., Gorty, Suryanarayana Murthy, McCarthy, Steven J.
• Primary Examiner(s): Hwang, Joon H
• Assistant Examiner(s): LEE IV, THOMAS E
• Application Number:
  US11/238,754
• Publication Number:
  US 20070073819A1
• Time in Patent Office: 2,329 Days
• Field of Search: 709204-206, 709217-219, 709220-222, 709227-228
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A system for provisioning an electronic mail (email) account of a user for allowing access to an electronic mailbox from a remote device to retrieve email includes a communications module that receives email address parameters entered by the user and transmits a domain name system (DNS) query to the Internet for returning mail exchange (MX) and address (A) records corresponding to the entered email address parameters of the user. A configuration module processes any returned MX and A records to determine whether the email address parameters entered by the user are valid before attempting to provision the email account of the user.

Claims

1. A system for provisioning a new electronic mail (email) account for allowing access to an electronic mailbox from a remote device to retrieve email, the system comprising:

a processor and a memory coupled thereto defining a communications module and a configuration module; and

a database containing relevant configuration conventions comprising sets of email expressions formed by symbols symbolically representing the conventions used by email service providers for a set of configuration parameters;

said communications module configured to

receive email address parameters comprising at least an email address;

transmit a domain name system (DNS) query to the Internet for returning, at a same time, mail exchange (MX) and address (A) records, the query including a user domain based on the email address;

said configuration module further configured to

determine whether any MX or A records exist based on the user domain,

determine a mail server for an email domain of the new email account based on at least one of the MX and A records returned in the query, the mail server determined without attempting to validate all possible email domains,

generate sets of possible configuration parameters for attempting access to an electronic mailbox by using heuristics of likelihood of whether a set of configuration parameters would be valid for accessing the electronic mailbox

determine when no MX and A records exist based upon the query, email cannot be delivered to or retrieved from the new email account based on the entered email address parameters, and

indicate that incorrect email address parameters have been entered and provisioning of the new email account cannot begin until correct email address parameters are entered.

2. A system according to claim 1, wherein said communications module receives a password, and said configuration module is operative for determining the configuration parameters for accessing the email account and attempting access to the new email account based on the returned MX and A records and the received password.

3. A system according to claim 1, wherein said configuration module is operative for obtaining from the MX records a prioritized list of possible mail servers to which the new email account is to be accessed and determining the mail server for the corresponding email domain of the new email account based on priority.

4. A system according to claim 1, wherein the configuration parameters further comprise at least one of a mail host, port, and password.

5. A system according to claim 1, and further comprising mobile a office platform on which said communications module and configuration module are operative, and having a direct access proxy used for accessing an electronic mailbox.

6. A method of provisioning a new electronic mail (email) account for allowing access to an electronic mailbox from a remote device to retrieve email, which comprises:

receiving email address parameters comprising at least an email address;

transmitting a domain name system (DNS) query to the Internet and returning, at a same time, mail exchange (MX) and address (A) records, the query including a user domain based on the email address;

retrieving from a database relevant configuration conventions comprising sets of email expressions formed by symbols symbolically representing the conventions used by email providers for a set of configuration parameters;

determining whether any MX or A records exist based on the user domain;

determining a mail server for an email domain of the new email account based on at least one of the MX and A records returned in the query, the mail server determined without attempting to validate all possible email domains;

generate sets of possible configuration parameters for attempting access to an electronic mailbox by using heuristics of likelihood of whether a set of configuration parameters would be valid for accessing the electronic mailbox;

determining when no MX and A records exist based upon the query, email cannot be delivered to or retrieved from the new email account based on the entered email address parameters; and

indicating that incorrect email address parameters have been entered and provisioning of the new email account cannot begin until correct email address parameters are entered.

7. A method according to claim 6, which further comprises receiving a password, determining the configuration parameters for accessing the new email account from any returned MX and A records, and attempting access to the new email account based upon the configuration parameters and the received password.

8. A method according to claim 6, which further comprises obtaining from the MX records a prioritized list of possible mail servers to which the new email account is to be accessed, and determining the mail server for the corresponding email domain of the new email account based on priority.

9. A method according to claim 6, the configuration parameters comprise at least one of a mail host, port, and password.

10. A method according to claim 6, which further comprises determining the configuration parameters within a mobile office platform having a direct access proxy for accessing an electronic mailbox.

11. A non-transitory computer-readable medium having computer-executable instructions for executing instructions for provisioning a new electronic mail (email) account, which comprise:

receiving email address parameters comprising at least an email address;

transmitting a domain name system (DNS) query to the Internet and returning, at a same time, MX and address (A) records corresponding to the email address parameters;

retrieving from a database relevant configuration conventions comprising sets of email expressions formed by symbols symbolically representing the conventions used by email providers for a set of configuration parameters;

determining whether any MX or A records exist based on the user domain;

determining a mail server for an email domain of the new email account based on at least one of the MX and A records returned in the query, the mail server determined without attempting to validate all possible email domains;

generate sets of possible configuration parameters for attempting access to an electronic mailbox by using heuristics of likelihood of whether a set of configuration parameters would be valid for accessing the electronic mailbox;

determining when no MX and A records exist based upon the query, email cannot be delivered to or retrieved from the new email account based on the entered email address parameters; and

indicating that incorrect email address parameters have been entered and provisioning of the new email account cannot begin until correct email address parameters are entered.