System and method for billing system interface failover resolution

• US 8,126,958 B2
• Filed: 07/24/2011
• Issued: 02/28/2012
• Est. Priority Date: 06/18/2008
• Status: Active Grant

• Current Assignee: Time Warner Cable Enterprises LLC (Charter Communications Incorporated)
• Original Assignee: Time Warner Cable Inc. (Charter Communications Incorporated)
• Inventors: Kumar, Naresh, Perry, Robert
• Primary Examiner(s): Avellino, Joseph
• Assistant Examiner(s): KHAN, AFTAB N
• Application Number:
  US13/189,524
• Publication Number:
  US 20110283003A1
• Time in Patent Office: 219 Days
• Field of Search: 709/202, 709/249, 709/226, 709/219, 709/250, 725/1, 725/4, 725/86, 725/116
• US Class Current: 709/202
• CPC Class Codes: G06F 11/2033 switching over of hardware resources
• CPC Class Codes: G06F 11/2038 with a single idle spare processing component
• CPC Class Codes: G06F 11/2041 with more than one idle spare processing component
• CPC Class Codes: H04L 12/14 Charging , metering or billing arrangements for data wireline or wireless communications
• CPC Class Codes: H04L 12/1403 Architecture for metering, charging or billing
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06
• CPC Class Codes: H04M 15/70 Administration or customization aspects; Counter-checking correct charges
• CPC Class Codes: H04M 15/74 Backing up
• CPC Class Codes: H04M 2215/70 Administration aspects, modify settings or limits or counter-check correct charges
• CPC Class Codes: H04M 2215/709 Backup

Abstract

A determination is made whether a first application server of a group of N application servers, N being at least two, is a coordinator of the group. Responsive to determining that the first application server is the coordinator of the group, a connection to a billing system is established, via a terminal server, by the first application server. A determination is made whether a second application server of the group of N application servers is the coordinator of the group. Responsive to determining that the second application server is not the coordinator of the group, a periodic check is made whether the second application server of the group of N application servers is the coordinator of the group. The second application server may later be determined to be the coordinator of the group, when the first server experiences difficulty. Once it is determined that the second application server now is the coordinator of the group, a connection is established to the billing system, via the terminal server, by the second application server.

Claims

1. A method comprising the steps of:

determining whether a first application server of a group of N application servers having only a single coordinator, N being at least two, is said coordinator of said group, each of said N application servers having an instance of a software component thereon;

responsive to determining that said first application server is said coordinator of said group, establishing a connection between said first application server and a billing system, said connection between said first application server and said billing system being configured such that only a single one of said N application servers can connect to said billing system at any given time, at least a portion of said connection between said first application server and said billing system including an instance of said software component residing on said first application server running on a processor of said first application server to initiate at least said portion of said connection between said first application server and said billing system, those of said N application servers other than said first application server not running, except for a heartbeat function, while said first application server is said coordinator of said group;

determining whether a second application server of said group of N application servers is said coordinator of said group;

responsive to determining that said second application server is not said coordinator of said group, continuing to check whether said second application server of said group of N application servers is said coordinator of said group;

responsive to said first application server experiencing difficulty, determining that said second application server now is said coordinator of said group; and

responsive to determining that said second application server now is said coordinator of said group, establishing a connection between said second application server and said billing system, said connection between said second application server and said billing system also being configured such that only a single one of said N application servers can connect to said billing system at any given time, at least a portion of said connection between said second application server and said billing system including an instance of said software component residing on said second application server running on a processor of said second application server to initiate at least said portion of said connection between said second application server and said billing system, those of said N application servers other than said second application server not running, except for said heartbeat function, while said second application server is said coordinator of said group;

wherein said determining steps are carried out by said heartbeat function sending multicast heartbeats over a network connecting said N application servers.

2. The method of claim 1, wherein:

in said step of establishing said connection between said first application server and said billing system, said connection between said first application server and said billing system is established via;

a transfer control protocol connection between said first application server and a terminal server, said transfer control protocol connection between said first application server and said terminal server comprising said portion of said connection between said first application server and said billing system including said instance of said software component residing on said first application server; and

a serial connection between said terminal server and said billing system;

in said step of establishing said connection between said second application server and said billing system, said connection between said second application server and said billing system is established via;

a transfer control protocol connection between said second application server and said terminal server, said transfer control protocol connection between said second application server and said terminal server comprising said portion of said connection between said second application server and said billing system including said instance of said software component residing on said second application server; and

said serial connection between said terminal server and said billing system.

3. The method of claim 2, wherein, in said determining steps, said network connecting said N application servers comprises a transmission control protocol/internet protocol network.

4. The method of claim 3, wherein said determining that said first application server is said coordinator of said group comprises said first application server being a first one of said N application servers to ask whether it is said coordinator of said group.

5. The method of claim 4, wherein said heartbeats are sent out by said instances of said software component.

6. The method of claim 4, wherein said steps are carried out within a broadband provisioning system of a broadband communications system.

7. The method of claim 6, further comprising said first application server continuing to determine whether said first application server is said coordinator even while said connection to said billing system is established by said first application server.

8. A system comprising:

a broadband provisioning system, said broadband provisioning system in turn comprising a group of N operatively interconnected application servers having only a single coordinator, N being at least two, each of said N application servers having an instance of a software component thereon; and

at least one billing system;

wherein said N application servers are cooperatively configured to;

determine whether a first of said application servers is said coordinator of said group;

responsive to determining that said first application server is said coordinator of said group, establish a connection between said first application server and said at least one billing system, said connection between said first application server and said at least one billing system being configured such that only a single one of said N application servers can connect to said at least one billing system at any given time, at least a portion of said connection between said first application server and said at least one billing system including a corresponding one of said instances of said software component, residing on said first application server, running on said first application server to initiate at least said portion of said connection between said first application server and said at least one billing system, those of said N application servers other than said first application server not running, except for a heartbeat function, while said first application server is said coordinator of said group;

determine whether a second application server of said group of N application servers is said coordinator of said group;

responsive to determining that said second application server is not said coordinator of said group, continue to check whether said second application server of said group of N application servers is said coordinator of said group;

responsive to said first application server experiencing difficulty, determine that said second application server now is said coordinator of said group; and

responsive to determining that said second application server now is said coordinator of said group, establish a connection between said second application server and said at least one billing system, said connection between said second application server and said billing system also being configured such that only a single one of said N application servers can connect to said at least one billing system at any given time, at least a portion of said connection between said second application server and said at least one billing system including a corresponding one of said instances of said software component, residing on said second application server, running on said second application server to initiate at least said portion of said connection between said second application server and said at least one billing system, those of said N application servers other than said second application server not running, except for said heartbeat function, while said second application server is said coordinator of said group;

wherein said application servers are operatively interconnected by a network and said application servers make said determinations by said heartbeat function sending multicast heartbeats over said network.

9. The system of claim 8, further comprising at least one terminal server, wherein:

said connection between said first application server and said at least one billing system is established via;

a transfer control protocol connection between said first application server and said at least one terminal server, said transfer control protocol connection between said first application server and said at least one terminal server comprising said portion of said connection between said first application server and said at least one billing system including said given one of said instances of said software component residing on said first application server; and

a serial connection between said at least one terminal server and said at least one billing system;

said connection between said second application server and said at least one billing system is established via;

a transfer control protocol connection between said second application server and said at least one terminal server, said transfer control protocol connection between said second application server and said at least one terminal server comprising said portion of said connection between said second application server and said at least one billing system including said given one of said instances of said software component residing on said second application server; and

said serial connection between said at least one terminal server and said at least one billing system.

10. The system of claim 9, wherein said network connecting said N application servers comprises a transmission control protocol/internet protocol network.

11. The system of claim 10, wherein said N application servers are cooperatively configured to determine that said first application server is said coordinator of said group by said first application server being a first one of said N application servers to ask whether it is said coordinator of said group.

12. The system of claim 11, wherein said N application servers are further cooperatively configured to continue to determine whether said first application server is said coordinator even while said connection to said at least one billing system is established by said first application server.

13. The system of claim 11, wherein said heartbeats are sent out by said instances of said software component.

14. The system of claim 11, wherein said at least one billing system and said at least one terminal server are located in one of several head ends of a broadband communications system.

15. The system of claim 14, wherein said broadband provisioning system is located in one of said head ends.

16. The system of claim 14, wherein said broadband provisioning system is located in a regional data center operatively coupled to all of said several head ends.

17. A system comprising:

means for determining whether a first application server of a group of N application servers having only a single coordinator, N being at least two, is said coordinator of said group, each of said N application servers having an instance of a software component thereon;

means for, responsive to determining that said first application server is said coordinator of said group, establishing a connection between said first application server and a billing system, said connection between said first application server and said billing system being configured such that only a single one of said N application servers can connect to said billing system at any given time, at least a portion of said connection between said first application server and said billing system including an instance of said software component residing on said first application server running on a processor of said first application server to initiate at least said portion of said connection between said first application server and said billing system, those of said N application servers other than said first application server not running, except for a heartbeat function, while said first application server is said coordinator of said group;

means for determining whether a second application server of said group of N application servers is said coordinator of said group;

means for, responsive to determining that said second application server is not said coordinator of said group, continuing to check whether said second application server of said group of N application servers is said coordinator of said group;

means for, responsive to said first application server experiencing difficulty, determining that said second application server now is said coordinator of said group; and

means for, responsive to determining that said second application server now is said coordinator of said group, establishing a connection between said second application server and said billing system, said connection between said second application server and said billing system also being configured such that only a single one of said N application servers can connect to said billing system at any given time, at least a portion of said connection between said second application server and said billing system including an instance of said software component residing on said second application server running on a processor of said second application server to initiate at least said portion of said connection between said second application server and said billing system, those of said N application servers other than said second application server not running, except for said heartbeat function, while said second application server is said coordinator of said group;

wherein said means for determining comprise means for sending multicast heartbeats over a network connecting said N application servers, said means for sending comprising said heartbeat function.

18. The system of claim 17, wherein:

said means for establishing said connection between said first application server and said billing system comprise means for establishing said connection between said first application server and said billing system via;

a transfer control protocol connection between said first application server and a terminal server, said transfer control protocol connection between said first application server and said terminal server comprising said portion of said connection between said first application server and said billing system including said instance of said software component residing on said first application server; and

a serial connection between said terminal server and said billing system;

said means for establishing said connection between said second application server and said billing system comprise means for establishing said connection between said second application server and said billing system via;

a transfer control protocol connection between said second application server and said terminal server, said transfer control protocol connection between said second application server and said terminal server comprising said portion of said connection between said second application server and said billing system including said instance of said software component residing on said second application server; and

said serial connection between said terminal server and said billing system.

19. The system of claim 18, wherein said network connecting said N application servers comprises a transmission control protocol/internet protocol network.

20. The system of claim 19, wherein said means for determining that said first application server is said coordinator of said group comprise means for determining whether said first application server is a first one of said N application servers to ask whether it is said coordinator of said group.

21. The system of claim 20, wherein said means for sending said heartbeats comprise said instances of said software component.

22. The system of claim 20, wherein said means are located, at least in part, within a broadband provisioning system of a broadband communications system.

23. The system of claim 22, further comprising means for said first application server continuing to determine whether said first application server is said coordinator even while said connection to said billing system is established by said first application server.