Method and system for enhanced user experience of audio

• US 8,144,837 B2
• Filed: 11/28/2001
• Issued: 03/27/2012
• Est. Priority Date: 01/22/2001
• Status: Active Grant

• Current Assignee: Dialogic, Inc. (Enghouse Systems Limited)
• Original Assignee: Dialogic, Inc. (Enghouse Systems Limited)
• Inventors: Guedalia, David, Raanan, Sarah
• Primary Examiner(s): Phan, Joseph T
• Application Number:
  US09/996,278
• Publication Number:
  US 20020097842A1
• Time in Patent Office: 3,772 Days
• Field of Search: 379/88.22, 379 671- 76
• US Class Current: 379/68
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: H04H 60/27 Arrangements for recording or accumulating broadcast information or broadcast-related information
• CPC Class Codes: H04H 60/82 the transmission system being the Internet
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/80 Responding to QoS
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/289 Intermediate processing functionally located close to the data consumer application, e.g. in same machine, in same home or in same sub-network
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04L 67/561 Adding application-functional data or data for application control, e.g. adding metadata
• CPC Class Codes: H04L 67/564 Enhancement of application control based on intercepted application data
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

A system and method for providing enhanced quality audio streaming, including an audio streaming server providing an audio stream, a client including a buffer storing at least portions of the audio stream received from the audio streaming server, a buffer status sensor operative to monitor the contents of the buffer and a client audio output enhancer operative in response to an output from the buffer status sensor for providing a modified audio stream output.

Claims

1. A system for audio streaming, the system comprising:

an audio streaming server providing an audio stream;

a client including a buffer storing at least portions of said audio stream received from said audio streaming server;

a buffer status sensor operative to;

(1) monitor a rate of playback of said stored portions of said audio stream in said buffer, and (2) monitor a rate of said audio stream received from said audio streaming server to determine if said audio stream received from said audio streaming server is delayed or slowed down, said buffer status sensor identifying, as a function of (a) said playback rate of said stored portions of said audio stream in said buffer and (b) said rate of said audio stream received from said audio streaming server, one or more locations in said stored portions of said audio stream stored in said buffer where an audio segment could be inserted when said audio stream from said audio streaming server is determined to be delayed or slowed down; and

a client audio output inserter operative in response to an output from said buffer status sensor to provide a modified audio stream output from said buffer including pre-recorded audio segments, which were not received from said audio streaming server, inserted at one or more of said identified locations.

2. A system according to claim 1 and wherein said inserted audio segments comprise, advertisements.

3. A system according to claim 1 and wherein said client comprises a telephone.

4. A system according to claim 1 and wherein said client comprises a telephone and an IVR.

5. A system according to claim 1 and wherein said client provides a real time output.

11. The system of claim 1 wherein said client audio output inserter provides audible cues from a sample of audio selected by a user.

13. The system of claim 1 wherein said pre-recorded audio segments comprise one of background noise and background music.

6. A method of audio streaming, the method comprising:

providing an audio stream to a client;

storing in a buffer at least portions of said audio stream;

monitoring a rate of playback of said stored portions of said audio stream in said buffer and monitoring a rate of said received audio stream to determine if said received audio stream is delayed or slowed down, wherein said monitoring of said playback rate of said contents of said buffer and said monitoring of said audio stream rate are performed by a buffer status sensor, and said buffer status sensor identifying, as a function of the monitored playback rate of said stored portions of said audio stream in said buffer and said monitored rate of said received audio stream, one or more locations in said audio stream where an audio segment could be inserted when said audio stream is determined to be delayed or slowed down; and

providing a modified audio stream, which includes inserting pre-recorded audio segments, which were not received in said audio stream, at one or more of said identified locations.

7. A method according to claim 6 and wherein said inserted audio segments comprise advertisements.

8. A method according to claim 6 and wherein said client comprises a telephone.

9. A method according to claim 6 and wherein said client comprises a telephone and an IVR.

10. A method according to claim 6 and wherein said modified audio stream is a real time output.

12. The method of claim 6 wherein said providing a modified audio stream further comprises providing audible cues from a sample of audio selected by a user.

14. The method of claim 6 wherein said providing a modified audio stream includes pre-recorded audio segments, the pre-recorded audio segments comprising one of background noise and background music.