System and method to establish a PIN

• US 8,255,335 B1
• Filed: 04/11/2007
• Issued: 08/28/2012
• Est. Priority Date: 04/11/2007
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Barth, Ryan Ray, Tavares, Felicia
• Primary Examiner(s): Reagan, James A
• Application Number:
  US11/733,832
• Time in Patent Office: 1,966 Days
• Field of Search: 705 51- 72
• US Class Current: 705/72
• CPC Class Codes: G06Q 20/355 Personalisation of cards for use
• CPC Class Codes: G07F 7/1075 PIN is checked remotely

Abstract

Disclosed are systems and methods for establishing a personal identification number (PIN). The systems and methods provide techniques to begin a remote session with a customer, prompt the customer to select a PIN to associate with a financial account card during the remote session, and receive the PIN from the customer during the remote session.

Claims

1. A system for selecting a personal identification number (PIN) for a financial account card, the system comprising at least one subsystem to:

engage in a remote session with a customer processing device through a network, the customer processing device including an electronic device of a customer;

receive a selection of creation of a new financial account through the network from the customer processing device during the remote session, the new financial account being associated with a financial account card provided by a membership organization, wherein the customer is a member of the membership organization;

transmit a pin selection prompt to the customer processing device through the network to select a PIN to associate with the financial account card during the remote session;

receive a pin association request through the network from the customer processing device in response to transmission of the pin selection prompt, the PIN from the customer during the remote session pin association request including the PIN, and a direction to associate the PIN with the financial account card and the new financial account; and

transmit the PIN from the membership organization to a third party, wherein the third party authorizes a customer transaction on behalf of the membership organization, the third party transfers funds associated with the customer transaction on behalf of the membership organization, and the customer transaction utilizes the financial account card provided by the membership organization, wherein the provider has not sent the financial account card to the customer.

2. The system of claim 1, further comprising at least one subsystem to:

associate the PIN with a the financial account card and the new financial account based on receipt of the pin association request; and

store the PIN.

3. The system of claim 1, further comprising at least one subsystem to:

establish a the new financial account for the customer during the remote session.

4. The system of claim 1, further comprising at least one subsystem to:

transmit a time selection prompt to the customer processing device to select a time to establish a the PIN during the remote session.

5. The system of claim 1, further comprising at least one subsystem to:

provide the customer with a receive acknowledgement of receipt of the financial account card, wherein the PIN allows the customer to access the new financial account with the financial account card.

6. The system of claim 1, further comprising at least one subsystem to:

provide the PIN to a third party.

7. The system of claim 1, further comprising:

wherein the subsystem to prompt the customer to select a PIN is selected from the group consisting of;

a subsystem to establish a PIN;

a subsystem to change an existing PIN; and

combinations thereof transmit an account establishment acknowledgement of establishment of the new financial account to the customer processing device during the remote session.

8. A computer-readable medium comprising computer-readable instructions to select a personal identification number (PIN) for a financial account card, said computer-readable instructions comprising instructions to:

engage in a remote session with a customer processing device through a network the customer processing device including an electronic device of a customer;

receive a selection of creation of a new financial account through the network from the customer processing device during the remote session, the new financial account being associated with a financial account card provided by a membership organization, wherein the customer is a member of the membership organization;

transmit a pin selection prompt to the customer processing device through the network to select a PIN to associate with the financial account card during the remote session;

receive a pin association request through the network from the customer processing device in response to transmission of the pin selection prompt, the PIN from the customer during the remote session pin association request including the PIN, and a direction to associate the PIN with the financial account card and the new financial account; and

transmit the PIN from the membership organization to a third party, wherein the third party authorizes a customer transaction on behalf of the membership organization, the third party transfers funds associated with the customer transaction on behalf of the membership organization, and the customer transaction utilizes the financial account card provided by the membership organization, wherein the provider has not sent the financial account card to the customer.

9. The computer-readable medium of claim 8, further comprising computer-readable instructions comprising instructions to:

associate the PIN with a the financial account card and the new financial account based on receipt of the pin association request; and

store the PIN.

10. The computer-readable medium of claim 8, further comprising computer-readable instructions comprising instructions to:

establish a the new financial account for the customer during the remote session.

11. The computer-readable medium of claim 8, further comprising computer-readable instructions comprising instructions to:

transmit a time selection prompt to the customer processing device to select a time to establish a the PIN during the remote session.

12. The computer-readable medium of claim 8, further comprising computer-readable instructions comprising instructions to:

provide the customer with a receive acknowledgement of receipt of the financial account card, wherein the PIN allows the customer to access the new financial account with the financial account card.

13. The computer-readable medium of claim 8, further comprising computerreadable instructions comprising instructions to:

provide the PIN to a third party.

14. The computer-readable medium of claim 8, further comprising computer-readable instructions comprising instructions to:

wherein the instructions to prompt the customer to select a PIN are selected from the group consisting of;

instructions to establish a PIN;

instructions to change an existing PIN; and

combinations thereof transmit an account establishment acknowledgement of establishment of the new financial account to the customer processing device during the remote session.

15. A method to select a personal identification number (PIN) for a financial account card, the method comprising:

engaging in a remote session with a customer processing device through a network, the customer processing device including an electronic device of a customer;

receiving a selection of creation of a new financial account through the network from the customer processing device during the remote session, the new financial account being associated with a financial account card provided by a membership organization, wherein the customer is a member of the membership organization;

transmitting a pin selection prompt to prompting the customer processing device through the network to select a PIN to associate with the financial account card during the remote session;

receiving a pin association request through the network from the customer processing device in response to the transmitting of the pin selection prompt, the PIN from the customer during the remote session pin association request including the PIN, and a direction to associate the PIN with the financial account card and the new financial account; and

transmitting the PIN from the membership organization to a third party, wherein the third party authorizes a customer transaction on behalf of the membership organization, the third party transfers funds associated with the customer transaction on behalf of the membership organization, and the customer transaction utilizes the financial account card provided by the membership organization, wherein the provider has not sent the financial account card to the customer.

16. The method of claim 15, further comprising:

associating the PIN with a the financial account card and the new financial account based on receipt of the pin association request; and

storing the PIN.

17. The method of claim 15, further comprising:

establishing a the new financial account for the customer during the remote session.

18. The method of claim 15, further comprising:

transmitting a time selection prompt to prompting the customer processing device to select a time to establish a the PIN during the remote session.

19. The method of claim 15, further comprising:

providing the customer with a receiving acknowledgement of receipt of the financial account card, wherein the PIN allows the customer to access the new financial account with the financial account card.

20. The method of claim 15, further comprising:

providing the PIN to a third party.

21. The method of claim 15, further comprising:

wherein the prompting the customer to select a PIN is selected from the group consisting of;

a subsystem to establish a PIN;

a subsystem to change an existing PIN; and

combinations thereof;

transmitting an account establishment acknowledgement of establishment of the new financial account to the customer processing device during the remote session.