Dynamic telephone directory for wireless handsets

• US 8,280,344 B2
• Filed: 06/03/2009
• Issued: 10/02/2012
• Est. Priority Date: 06/03/2008
• Status: Active Grant

• Current Assignee: Rivada Networks, LLC
• Original Assignee: Rivada Networks, LLC
• Inventors: O'Reilly, James
• Primary Examiner(s): Bost, Dwayne
• Assistant Examiner(s): Rideout, William F
• Application Number:
  US12/477,516
• Publication Number:
  US 20090298461A1
• Time in Patent Office: 1,217 Days
• Field of Search: 455/404.2, 455/404.1, 455/456.1, 455/456.2, 455/456.3, 455/456.5, 455/456.6
• US Class Current: 455/404.2
• CPC Class Codes: H04M 1/2757 by data transmission, e.g. downloading
• CPC Class Codes: H04M 1/72418 for supporting emergency services
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 2203/1016 Telecontrol
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/4931 Directory assistance systems

Abstract

Systems and methods deliver a dynamic telephone directory to wireless handsets of emergency services personnel for responding to an incident. When an incident occurs, wireless handsets of emergency services personnel near the incident are identified. An incident-specific telephone directory is generated using information stored in a database of emergency response personnel including wireless handsets of emergency services personnel within an incident response area plus personnel outside the area with responsibilities for managing or assisting in the incident response. The incident-specific telephone directory is then delivered to wireless handsets of emergency services personnel. The database of emergency services personnel and the incident-specific telephone directory may be organized by name, roles and responsibilities, agency, geography, incident type, and response plan. Wireless handsets within an incident response area may be those wireless handsets accessing a private network provided for emergency communications or by wireless handsets reporting their location to a central server.

Claims

1. A method for providing a dynamic telephone directory to wireless handsets of emergency services personnel, comprising:

maintaining a central database of emergency services personnel, the central database including contact information of emergency services personnel;

determining which wireless handsets of emergency services personnel are located within an incident response area;

configuring a telephone directory file including names and wireless handset telephone numbers of the emergency services personnel located within the incident response area and selected emergency services personnel not located within the incident response area using information contained in the central database; and

delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area and to every wireless handset listed in the telephone directory file.

2. The method of claim 1, wherein the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon incident type.

3. The method of claim 1, wherein the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an agency affiliation of the emergency services personnel.

4. The method of claim 1, wherein the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an incident response responsibility of the emergency services personnel.

5. The method of claim 1, wherein the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon a location of the incident.

6. The method of claim 1, wherein the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises obtaining an identifier for each wireless handset connected to a private network provided by a deployable switch on wheels.

7. The method of claim 1, wherein the step of determining which wireless handsets of emergency services personnel located are within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel requesting the wireless handsets to report their location;

receiving location reports from wireless handsets of emergency services personnel; and

comparing received location reports to a location of the incident to identify those wireless handsets within the incident response area.

8. The method of claim 1, wherein the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel identifying a location of the incident and requesting the wireless handsets to report their location; and

receiving location reports from wireless handsets of emergency services personnel located within the incident response area.

9. The method of claim 2, wherein the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file further comprises:

identifying a response plan corresponding to the incident type; and

determining from the identified response plan emergency services personnel and government personnel that should be included in the telephone directory file.

10. The method of claim 1, wherein the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises:

notifying wireless handsets to establish a data communication connection to a central database server;

establishing a data communication connection between the central database server and the wireless handsets; and

downloading the telephone directory file to the wireless handset via the established data communication connection.

11. The method of claim 1, wherein the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises transmitting the telephone directory file to the wireless handsets using XML-based Over The Air transmissions in accordance with Open Mobile Alliance Data Synchronization standards.

12. The method of claim 1, wherein the step of configuring the telephone directory file comprises configuring the telephone directory file in accordance with Lightweight Directory Access Protocol standards.

13. The method of claim 1, further comprising:

receiving a request to add an individual to the telephone directory file;

verifying that the request is from a person authorized to add individuals to the telephone directory file;

receiving a telephone number of a new wireless handset of the individual to be added to the telephone directory file if the request is from the person authorized to add individuals to the telephone directory file;

contacting the individual to be added at the received telephone number;

obtaining identification information from the individual to be added;

storing the obtained identification information and received new wireless handset telephone number in the central database of emergency services personnel;

revising the telephone directory file to included the individual to be added;

delivering the revised telephone directory file to the new wireless handset of the individual to be added; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

14. The method of claim 1, further comprising:

receiving a report of an old wireless handset no longer in the incident response area;

revising the telephone directory file to delete the telephone number of the old wireless handset no longer in the incident response area; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

47. The method of claim 13, further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

48. The method of claim 14, further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

15. A server, comprising:

a processor;

a network interface circuit coupled to the processor, the network interface circuit configured to connect the processor to a communication network; and

a memory storage unit coupled to the processor, the memory storage unit having stored thereon a database of emergency services personnel including contact information of emergency services personnel, wherein the processor is configured with processor-executable instructions to perform steps comprising;

determining which wireless handsets of emergency services personnel are located within an incident response area;

configuring a telephone directory file including names and wireless handset telephone numbers of the emergency services personnel located within the incident response area and selected emergency services personnel not located within the incident response area using information contained in the central database; and

delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area and to every wireless handset listed in the telephone directory file.

16. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon incident type.

17. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an agency affiliation of the emergency services personnel.

18. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an incident response responsibility of the emergency services personnel.

19. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon a location of the incident.

20. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises obtaining an identifier for each wireless handset connected to a private network provided by a deployable switch on wheels.

21. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel requesting the wireless handsets to report their location;

receiving location reports from wireless handsets of emergency services personnel; and

comparing received location reports to a location of the incident to identify those wireless handsets within the incident response area.

22. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel identifying a location of the incident and requesting the wireless handsets to report their location; and

receiving location reports from wireless handsets of emergency services personnel located with in the incident response area.

23. The server of claim 16, wherein the processor is configured with processor-executable instructions such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file further comprises:

identifying a response plan corresponding to the incident type; and

determining from the identified response plan emergency services personnel and government personnel that should be included in the telephone directory file.

24. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises:

notifying wireless handsets to establish a data communication connection to a central database server;

establishing a data communication connection between the central database server and the wireless handsets; and

downloading the telephone directory file to wireless handsets via the established data communication connection.

25. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises transmitting the telephone directory file to the wireless handsets using XML-based Over The Air transmissions in accordance with Open Mobile Alliance Data Synchronization standards.

26. The server of claim 15, wherein the processor is configured with processor-executable instructions such that the step of configuring the telephone directory file comprises configuring the telephone directory file in accordance with Lightweight Directory Access Protocol standards.

27. The server of claim 15, wherein the processor is configured with processor-executable instructions to perform steps further comprising:

receiving a request to add an individual to the telephone directory file;

verifying that the request is from a person authorized to add individuals to the telephone directory file;

receiving a telephone number of a new wireless handset of the individual to be added to the telephone directory file if the request is from the person authorized to add individuals to the telephone directory file;

contacting the individual to be added at the received telephone number;

obtaining identification information from the individual to be added;

storing the obtained identification information and received new wireless handset telephone number in the database of emergency services personnel;

revising the telephone directory file to included the individual to be added;

delivering the revised telephone directory file to the new wireless handset of the individual to be added; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

28. The server of claim 15, wherein the processor is configured with processor-executable instructions to perform steps further comprising:

receiving a report of an old wireless handset no longer in the incident response area;

revising the telephone directory file to delete a telephone number of the old wireless handset no longer in the incident response area; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

49. The server of claim 27, wherein the processor is configured with processor-executable instructions to perform steps further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

50. The server of claim 28, wherein the processor is configured with processor-executable instructions to perform steps further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

29. A server-readable tangible storage medium having stored thereon server-processor executable instructions configured to cause a server processor to perform steps comprising:

determining which wireless handsets of emergency services personnel are located within an incident response area;

configuring a telephone directory file including contact information of the emergency services personnel located within the incident response area and selected emergency services personnel not located within the incident response area using information contained in a database of emergency services personnel; and

delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area and to every wireless handset listed in the telephone directory file.

30. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon incident type.

31. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an agency affiliation of the emergency services personnel.

32. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon an incident response responsibility of the emergency services personnel.

33. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file is based upon a location of the incident.

34. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of determining which mobile devices of emergency services personnel are located within the incident response area comprises obtaining an identifier for each wireless handset connected to a private network provided by a deployable switch on wheels.

35. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of determining which wireless handsets of emergency services personnel located are within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel requesting the wireless handsets to report their location;

receiving location reports from wireless handsets of emergency services personnel; and

comparing received location reports to a location of the incident to identify those wireless handsets within the incident response area.

36. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel identifying a location of the incident and requesting the wireless handsets to report their location; and

receiving location reports from wireless handsets of emergency services personnel located within the incident response area.

37. The server-readable tangible storage medium of claim 30 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of selecting emergency services personnel not located within the incident response area that should be included in the telephone directory file further comprises:

identifying a response plan corresponding to the incident type; and

determining from the identified response plan emergency services personnel and government personnel that should be included in the telephone directory file.

38. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises:

notifying wireless handsets to establish a data communication connection to a central database server;

establishing a data communication connection between the central database server and the wireless handsets; and

downloading the telephone directory file to wireless handsets via the established data communication connection.

39. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of delivering the telephone directory file to the wireless handsets of emergency services personnel located within the incident response area comprises transmitting the telephone directory file to the wireless handsets using XML-based Over The Air transmissions in accordance with Open Mobile Alliance Data Synchronization standards.

40. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor such that the step of configuring the telephone directory file comprises configuring the telephone directory file in accordance with Lightweight Directory Access Protocol standards.

41. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor to perform steps further comprising:

receiving a request to add an individual to the telephone directory file;

verifying that the request is from any of a number of persons authorized to add individuals to the telephone directory file;

receiving a telephone number of a new wireless handset of the individual to be added to the telephone directory file if the request is from the any of a number of persons authorized to add individuals to the telephone directory file;

contacting the individual to be added at the received telephone number;

obtaining identification information from the individual to be added;

storing the obtained identification information and received new wireless handset telephone number in the database of emergency services personnel;

revising the telephone directory file to included the individual to be added;

delivering the revised telephone directory file to the new wireless handset of the individual to be added; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

42. The server-readable tangible storage medium of claim 29 having stored thereon server-processor executable instructions configured to cause a server processor to perform steps further comprising:

receiving a report of an old wireless handset no longer in the incident response area;

revising the telephone directory file to delete a telephone number of the old wireless handset no longer in the incident response area; and

delivering the revised telephone directory file to the wireless handsets of emergency services personnel located within the incident response area.

51. The server-readable tangible storage medium of claim 41 having stored thereon server-processor executable instructions configured to cause a server processor to perform steps further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

52. The server-readable tangible storage medium of claim 42 having stored thereon server-processor executable instructions configured to cause a server processor to perform steps further comprising:

delivering the revised telephone directory file to every wireless handset listed in the telephone directory file.

43. A system, comprising:

a central database server coupled to a network; and

a plurality of wireless handsets used by emergency services personnel, wherein the central database server comprises;

a server processor;

network interface circuit coupled to the server processor, the network interface circuit configured to connect the server processor to the network; and

a memory storage unit coupled to the server processor, the memory storage unit having stored thereon a database of emergency services personnel including contact information of emergency services personnel, wherein the server processor is configured with processor-executable instructions to perform steps comprising;

determining which wireless handsets used by emergency services personnel are located within an incident response area;

configuring a telephone directory file including contact information of the emergency services personnel located within the incident response area and selected emergency services personnel not located within the incident response area using information contained in the central database; and

transmitting the telephone directory file to the plurality of wireless handsets and to every wireless handset listed in the telephone directory file, and each of the plurality of wireless handsets comprises;

a wireless handset processor;

a transceiver coupled to the wireless handset processor, the transceiver configured to connect the wireless handset processor to a cellular communication network; and

a wireless handset memory coupled to the wireless handset processor, the memory configured to store the telephone directory file, wherein the wireless handset processor is configured with processor-executable instructions to perform steps comprising;

receiving via the transceiver the telephone directory file transmitted by the central database server; and

storing the received telephone directory file in the wireless handset memory.

44. The system of claim 43, further comprising a switch on wheels deployed in the incident response area, the switch on wheels comprising:

a switch processor;

a cellular communications transceiver coupled to the switch processor; and

a satellite communication uplink unit coupled to the switch processor, wherein the switch processor is configured with processor-executable software instructions to perform steps comprising;

providing a private cellular communication network via the cellular communications transceiver;

identifying wireless handsets connected to the private cellular communication network with identifier; and

transmitting the identifiers of the wireless handsets connected to the private cellular communication network to the central database server via the satellite uplink unit, wherein the server processor step of determining which wireless handsets of emergency services personnel are located within the incident response area comprises;

receiving from the switch on wheels the identifiers of the wireless handsets connected to the private cellular communication network; and

using the wireless handset identifiers to look up corresponding emergency services personnel records within the database of emergency services personnel.

45. The system of claim 43, wherein the central database server processor is configured with processor-executable instructions such that the step of determining which wireless handsets of emergency services personnel located are within the incident response area comprises:

sending a message to each of the wireless handsets requesting each of the wireless handsets to report their location;

receiving location reports from the wireless handsets of emergency services personnel; and

comparing received location reports to a location of the incident to identify those wireless handsets within the incident response area, and wherein each of the plurality of wireless handset'"'"'s wireless handset processor is configured with processor-executable instructions to perform steps further comprising;

receiving the message from the central database server requesting the wireless handsets to report their location;

generating a location report of the wireless handset; and

transmitting the location report to the central database server.

46. The system of claim 43, wherein the central database server processor is configured with processor-executable instructions such that the step of determining which wireless handsets of emergency services personnel located are within the incident response area comprises:

sending a message to wireless handsets of emergency services personnel identifying a location of the incident and requesting the wireless handsets to report their location; and

receiving location reports from wireless handsets of emergency services personnel located with in the incident response area, and wherein each of the plurality of wireless handset'"'"'s wireless handset processor is configured with processor-executable instructions to perform steps further comprising;

receiving the message from the central database server identifying a location of the incident and requesting the wireless handsets to report their location;

determining a location of the wireless handset;

comparing the determined location of the wireless handset to the received incident location to determine if the wireless handset is within the incident response area; and

transmitting a location report to the central database server if the wireless handset is within the incident response area.