Predictive monitoring dashboard

• US 8,352,867 B2
• Filed: 12/18/2007
• Issued: 01/08/2013
• Est. Priority Date: 12/18/2007
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Itani, Ibrahim M.
• Primary Examiner(s): TILLERY, RASHAWN N
• Application Number:
  US11/959,110
• Publication Number:
  US 20090158189A1
• Time in Patent Office: 1,848 Days
• Field of Search: 715/736, 715/734, 715/733, 715/772, 709/224
• US Class Current: 715/736
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A device receives information associated with a job implemented in a network, calculates a statistic based on the information associated with the job, calculates a score for the statistic, calculates health check information based on the information associated with the job, receives information associated with an executing job, and provides for display the calculated statistic, the statistic score, the calculated health check information, and a snapshot of the information associated with the executing job.

Claims

1. A computing device-implemented method, comprising:

receiving, by the computing device, information associated with a job implemented in a network;

calculating, by the computing device, a statistic based on the information associated with the job;

calculating, by the computing device, a statistic score for the calculated statistic, the statistic score being calculated using a weight that is based on a ratio of;

a first value, associated with the calculated statistic for a particular time, and

a second value associated with another statistic for the particular time, the other statistic differing from the calculated statistic, and the second value being based on a sum of values associated with the other statistic over a period of time divided by a quantity of the values associated with the other statistic over the period of time;

calculating, by the computing device, health check information based on the information associated with the job;

calculating, by the computing device, a status indicator based on the calculated statistic; and

providing for display, by the computing device, the calculated statistic, the calculated statistic score, the calculated health check information, and the calculated status indicator.

2. The computing device-implemented method of claim 1, where calculating the statistic comprises one or more of:

calculating a table statistic based on the information associated with the job;

calculating a column statistic based on the information associated with the job;

calculating a job statistic based on the information associated with the job;

calculating a drive space statistic based on the information associated with the job;

calculating an application statistic based on the information associated with the job;

calculating a web service statistic based on the information associated with the job;

calculating a web service log statistic based on the information associated with the job;

or

calculating an event log statistic based on the information associated with the job.

3. The computing device-implemented method of claim 1, where providing for display comprises at least one of:

providing for display a first visual indicator when the job does not execute;

providing for display a second visual indicator when the job executes with delay;

providing for display a third visual indicator when the job executes without delay;

providing for display a fourth visual indicator when the job fails to execute;

or

providing for display a fifth visual indicator when the job is canceled.

4. The computing device-implemented method of claim 1, where providing for display comprises one or more of:

providing for display a name of a drive of a network device;

providing for display an amount of total memory space for the drive;

providing for display an amount of free memory space for the drive;

providing for display a percentage of free memory space for the drive;

providing for display a score for the drive;

or

providing for display a status for the drive.

5. The computing device-implemented method of claim 1, where calculating health check information comprises one or more of:

calculating health check information associated with the job;

calculating health check information associated with a drive of a network device;

or

calculating health check information associated with a server of the network.

6. The computing device-implemented method of claim 5, where providing for display comprises one or more of:

providing for display the health check information associated with the job;

providing for display the health check information associated with the drive of the network device;

or

providing for display the health check information associated with the server of the network.

7. The computing device-implemented method of claim 1, where providing for display comprises one or more of:

providing for display status information for the job;

providing for display a start time for the job;

providing for display a current duration of the job;

providing for display an average duration of the job;

providing for display an offset duration of the job;

or

providing for display a message associated with the job.

24. The method of claim 1, where the status indicator includes a graphical icon.

25. The method of claim 24, where the graphical icon includes:

a first color when the statistic falls in a first range, and

a different second color when the statistic falls in a different second range.

8. A device comprising:

a memory to store a plurality of instructions; and

a processor to execute instructions in the memory to;

receive information associated with a job implemented in a network,

calculate a statistic based on the information associated with the job,

calculate a statistic score for the calculated statistic, the processor, when calculating the statistic score, being further to;

determine a first value associated with the calculated statistic for a particular time,

determine a second value associated with another statistic for the particular time, the other statistic differing from the calculated statistic, and the second value being based on a sum of values associated with the other statistic over a period of time divided by a quantity of the values associated with the other statistic over the period of time,

determine a weight based on a ratio of the first value and second value, and

determine the statistic score based on the weight,

calculate health check information based on the information associated with the job,

calculate a status indicator based on the calculated statistic, and

provide for display the calculated statistic, the calculated statistic score, the calculated health check information, and the calculated status indicator.

9. The device of claim 8, where the information associated with the job comprises one or more of:

hardware information;

software information;

hardware and software information;

networking information;

issues affecting the network, one or more network devices, or one or more applications executing on the one or more network devices;

information associated with the network;

information associated with the one or more network devices;

or

information associated with the one or more applications executing on the one or more network devices.

10. The device of claim 8, where the processor is further to execute instructions in the memory to:

provide a dashboard application to a user device of the network, and

provide for display the calculated statistic, the calculated statistic score, the calculated health check information, and the calculated status indicator to the user device via the dashboard application.

11. The device of claim 10, where the processor is further to execute instructions in the memory to:

provide for display a report, associated with the job, to the user device via the dashboard application.

12. The device of claim 11, where the report comprises one or more of:

table statistics,

column statistics,

job statistics,

drive space statistics,

application status information,

an applications menu,

a tools menu,

a health check menu, or

an administrative menu.

13. The device of claim 11, where the report comprises one or more of a job category providing at least one of:

a name of the job,

a job duration category providing a duration of the job, or

a job status category providing a status of the job.

14. The device of claim 11, where the report comprises one or more of:

a job category providing a name of the job, or

a job success category providing information indicating whether the job was successfully completed.

15. The device of claim 11, where the report comprises one or more of:

a drive category providing a name of a drive of a network device,

a drive success category providing information indicating whether the drive of the network device is operating properly, or

a drive comments section for receiving input information about the drive.

16. The device of claim 11, where the report comprises one or more of:

a server health check category providing a description of a health check for a server of the network, or

a server health check success category providing information indicating whether the health check was successfully completed.

17. The device of claim 8, where when calculating the statistic, the processor is to execute instructions in the memory to one or more of:

calculate a table statistic based on the information associated with the job;

calculate a column statistic based on the information associated with the job;

calculate a job statistic based on the information associated with the job;

calculate a drive space statistic based on the information associated with the job;

calculate an application statistic based on the information associated with the job;

calculate a web service statistic based on the information associated with the job;

calculate a web service log statistic based on the information associated with the job;

or

calculate an event log statistic based on the information associated with the job.

18. The device of claim 8, where the processor is further to execute instructions in the memory to one or more of:

provide for display a first visual indicator when the job does not execute;

provide for display a second visual indicator when the job executes with delay;

provide for display a third visual indicator when the job executes without delay;

provide for display a fourth visual indicator when the job fails to execute;

or

provide for display a fifth visual indicator when the job is canceled.

19. The device of claim 8, where the processor is further to execute instructions in the memory to one or more of:

provide for display a name of a drive of a network device;

provide for display an amount of total memory space for the drive;

provide for display an amount of free memory space for the drive;

provide for display a percentage of free memory space for the drive;

provide for display a score for the drive;

or

provide for display a status for the drive.

20. The device of claim 8, where the processor is further to execute instructions in the memory to one or more of:

calculate health check information associated with the job;

calculate health check information associated with a drive of a network device;

or

calculate health check information associated with a server of the network.

21. The device of claim 20, where the processor is further to execute in the memory to one or more of:

provide for display the health check information associated with the job;

provide for display the health check information associated with the drive of the network device;

or

provide for display the health check information associated with the server of the network.

22. The device of claim 8, where the processor is further to execute instructions in the memory to one or more of:

provide for display status information for the job;

provide for display a start time for the job;

provide for display a current duration of the job;

provide for display an average duration of the job;

provide for display an offset duration of the job;

or

provide for display a message associated with the job.

23. A non-transitory computer readable memory device to store instructions comprising:

one or more instructions which, when executed by a processor, cause the processor to;

receive information associated with a job implemented in a network;

calculate a statistic based on the information associated with the job;

calculate a statistic score for the statistic, where the statistic score is calculated using weights that are based on a ratio of;

a first value, associated with the calculated statistic for a particular time, and

a second value associated with other statistics for the particular time, the other statistics differing from the calculated statistic, and the second value being based on a sum of values associated with the other statistics over a period of time divided by a quantity of the values associated with the other statistics over the period of time

calculate health check information based on the information associated with the job; and

provide for display the calculated statistic, the calculated statistic score, the calculated health check information, and a snapshot of the information associated with the executing job.

26. The non-transitory computer readable memory device of claim 23, where the one or more instructions, when executed by the processor to calculate the statistic score, further cause the processor to:

determine respective value types associated with the calculated statistics and the other statistics;

differentiate, based on the respective value types, the values associated with the calculated statistics and the other statistics; and

determine the first value and the second value based on the differentiated values associated with the calculated statistics and the other statistics.

27. The non-transitory computer readable memory device of claim 23, further comprising:

one or more instructions which, when executed by the processor, cause the processor to;

obtain status information associated with one or more devices in the network;

identify, based the status information, one or more issues associated with the one or more devices;

receive, based on the one or more issues, information the associated with job;

identify a person to perform the job; and

forward, to a device associated with the person, the information associated with the job.