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Polling cable diagnostic and monitoring system that aggregates responses from multiple terminals

  • US 8,352,995 B2
  • Filed: 01/07/2011
  • Issued: 01/08/2013
  • Est. Priority Date: 02/12/2004
  • Status: Expired due to Fees
First Claim
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1. A cable television diagnostic method for a cable television network, comprising:

  • sending a polling message to a plurality of modems forming a part of a plurality of television set top boxes from a cable television headend via a cable television cable connection to the set top boxes;

    wherein the polling message instructs the cable television set top boxes to obtain at least one operational parameter of each of the television set top boxes;

    receiving a plurality of response messages from the cable television set top boxes, each containing the at least one operational parameter of the television set top boxes;

    determining that one of the operational parameters from one of the television set top boxes is outside of a specified range of values;

    aggregating the operational parameters of the plurality of set top boxes received in the response messages to determine if the same operational parameter is outside the range of specified values for more than the one of the television set top boxes;

    if not, generating an error notification for the one television set top box;

    if so, determining if a common signal path or node exists in the cable television network for the more than one television set top box; and

    if a common signal path or node exists in the cable television network for the more than one television set top box, generating an error notification for the common signal path or node.

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