Communication systems and methods with social network filtering

• US 8,375,097 B2
• Filed: 10/27/2010
• Issued: 02/12/2013
• Est. Priority Date: 04/07/2004
• Status: Expired due to Fees

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Cisco Systems, Inc.
• Inventors: Lawler, Brian, Loh, Elliot, Martino, Paul, Pincus, Mark
• Primary Examiner(s): Nguyen, Dustin
• Assistant Examiner(s): Mesa, Joel
• Application Number:
  US12/913,197
• Publication Number:
  US 20110040844A1
• Time in Patent Office: 839 Days
• Field of Search: 709/206, 705/319
• US Class Current: 709/206
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A method for a computer system include determining a first social distance for a first user with respect to a second user, determining a second social distance for a third user with respect to the second user, determining a first trust-metric for the first user in response to the first social distance, determining a second trust-metric for the third user in response to the second social distance, and prioritizing a first communication from the first user over a second communication from the third user, in response to the first trust-metric and the second trust-metric.

Claims

1. A method, comprising:

receiving a communication request intended for a first user, wherein the communication request is initiated by a second user, the first and second users belonging to a social network in which relationship information is maintained for the users in a random access memory of a graphing server;

calculating in real time a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user from the random access memory;

calculating in real time respective social distances between the first user and other users in the social network based on respective incoming e-mail communications directed to the first user by the other users in the social network, based on accessing the relationship information for the respective other users from the random access memory; and

prioritizing presentation of the communication request, relative to the incoming e-mail communications, to the first user based on the first social distance relative to the respective social distances of the other users.

2. The method of claim 1, wherein a second social distance is defined between the first user and the second user from the perspective of the second user, the first social distance and the second social distance being different.

3. The method of claim 1, wherein a first e-mail address associated with the first user is only provided to selected users of the social network having a particular social distance from the first user below the designated social distance, and wherein the first e-mail address is not provided to users of the social network whose associated social distances from the first user are greater than the designated social distance.

4. The method of claim 1, wherein the first social distance is influenced by a weighting factor that includes a frequency of communication between the first user and the second user.

5. The method of claim 1, wherein the first social distance is influenced by a weighting factor that encompasses if the first user and the second user post information in similar web forums.

6. The method of claim 1, wherein the first social distance is influenced by a weighting factor that includes a user satisfaction metric of prior interactions between the first user and the second user.

7. The method of claim 1, wherein a social map of the social network for the first user is computed when the first user logs into the social network.

8. The method of claim 7, wherein the social map is provided at a home page for the first user as a result of a successful login by the first user.

9. The method of claim 1, wherein the communications are email messages.

10. The method of claim 1, wherein the communications are instant messages.

11. The method of claim 1, wherein a second communication request is authored by an additional user and an additional message is prioritized behind the message authored by the second user based on a particular social distance between the additional user and the first user being greater than the first social distance between the first user and the second user.

12. The method of claim 1, wherein incoming communications for the first user are prioritized and placed into a plurality of directories, each of the directories being associated with a particular social distance from the first user to a plurality of users of the social network.

13. The method of claim 1, wherein a certain communication intended for the first user is allowed to be provided to the first user as a result of a trust metric developed by other users in the social network rating an author of the certain communication.

14. The method of claim 1, wherein certain communication intended for the first user is allowed to be provided to the first user as a result of a trust metric developed by an external site associated with purchasing goods or services.

15. The method of claim 1, wherein incoming communications intended for the first user are prioritized such that certain low priority communications are withheld from the first user.

16. The method of claim 1, wherein the prioritizing includes presenting the communication request, relative to the incoming e-mail communications, according to a hierarchy listing based on the respective social distances.

17. Logic encoded in non-transitory media that includes code for execution and when executed by a processor operable to perform operations comprising:

receiving a communication request intended for a first user, wherein the communication request is initiated by a second user, the first and second users belonging to a social network in which relationship information is maintained for the users in a random access memory of a graphing server;

calculating in real time a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user from the random access memory;

calculating in real time respective social distances between the first user and other users in the social network based on respective incoming e-mail communications directed to the first user by the other users in the social network; and

prioritizing presentation of the communication request, relative to the incoming e-mail communications, to the first user based on the first social distance relative to the respective social distances of the other user.

18. The logic of claim 17, wherein a second social distance is defined between the first user and the second user from the perspective of the second user, the first social distance and the second social distance being different.

19. The logic of claim 17, wherein a first e-mail address associated with the first user is only provided to selected users of the social network having a particular social distance from the first user below the designated social distance, and wherein the first e-mail address is not provided to users of the social network whose associated social distances from the first user are greater than the designated social distance.

20. The logic of claim 17, wherein the first social distance is influenced by a weighting factor that includes a frequency of communication between the first user and the second user.

21. The logic of claim 17, wherein the first social distance is influenced by a weighting factor that encompasses if the first user and the second user post information in similar web forums.

22. The logic of claim 17, wherein a social map of the social network for the first user is computed when the first user logs into the social network, and wherein the social map is provided at a home page for the first user as a result of a successful login by the first user.

23. The logic of claim 17, wherein the prioritizing includes presenting the communication request, relative to the incoming e-mail communications, according to a hierarchy listing based on the respective social distances.

24. An apparatus, comprising:

a memory element for storing data; and

a processor for executing instructions associated with the data such that the apparatus;

receives a communication request intended for a first user, wherein the communication request is initiated by a second user, the first and second users belonging to a social network in which relationship information is maintained for the users in a random access memory of a graphing server;

calculates in real time a first social distance between the first user and the second user based on accessing the relationship information for the first user and the second user from the random access memory;

calculates in real time respective social distances between the first user and other users in the social network based on respective incoming e-mail communications directed to the first user by the other users in the social network; and

prioritizes presentation of the communication request, relative to the incoming e-mail communications, to the first user based on the first social distance relative to the respective social distances of the other users.

25. The apparatus of claim 24, wherein a second social distance is defined between the first user and the second user from the perspective of the second user, the first social distance and the second social distance being different.

26. The apparatus of claim 24, wherein a social map of the social network for the first user is computed when the first user logs into the social network, and wherein the social map is provided at a home page for the first user as a result of a successful login by the first user.

27. The apparatus of claim 24, wherein a second communication request is authored by an additional user and an additional message is prioritized behind the message authored by the second user based on a particular social distance between the additional user and the first user being greater than the first social distance between the first user and the second user.

28. The apparatus of claim 24, wherein incoming communications for the first user are prioritized and placed into a plurality of directories, each of the directories being associated with a particular social distance from the first user to a plurality of users of the social network.

29. The apparatus of claim 24, wherein a certain communication intended for the first user is allowed to be provided to the first user as a result of a trust metric developed by other users in the social network rating an author of the certain communication.

30. The apparatus of claim 24, wherein certain communication intended for the first user is allowed to be provided to the first user as a result of a trust metric developed by an external site associated with purchasing goods or services.

31. The apparatus of claim 24, wherein the prioritizing includes presenting the communication request, relative to the incoming e-mail communications, according to a hierarchy listing based on the respective social distances.