Method and system for addressing a communication document for transmission over a network based on the content thereof

• US 8,380,875 B1
• Filed: 10/31/2000
• Issued: 02/19/2013
• Est. Priority Date: 09/18/1998
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Gilmour, David L., Goldberg, Jonathan M., Wang, Hua-Wen
• Primary Examiner(s): Nguyen, Tammy
• Application Number:
  US09/703,189
• Time in Patent Office: 4,494 Days
• Field of Search: 709/245, 709/206, 715/810, 707/104.1, 370/352
• US Class Current: 709/245
• CPC Class Codes: G06N 5/00 Computing arrangements using knowledge-based models
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass

Abstract

A method of addressing a communication, such as an e-mail, for transmission over a network is disclosed. A knowledge server accesses a descriptive profile for each of a number of potential recipients of the communication. A subset of the potential recipients is identified as suggested recipients based on detected correspondences between the content of the communication and the contents of the respective descriptive profiles for the potential recipients. The subset of suggested recipients is then presented to the sender of the communication, in conjunction with an indication of the correspondence between the content of the communication and the contents of the respective descriptive profiles. The indication of the correspondence may, for example, include highlighting terms within the communication that match published terms within the descriptive profiles of the suggested recipients.

Claims

1. A method of addressing a communication for

transmission over a computer network, the method including:

accessing, by a computer processor, a descriptive profile of a potential recipient of the communication;

identifying the potential recipient as a suggested recipient of the communication based on an evaluation of a correspondence between content of the communication and content of the descriptive profile of the potential recipient; and

presenting the suggested recipient to a sender of the communication for selection as a confirmed recipient after the sender has composed a draft of the communication and before transmission of the communication to an actual recipient, the suggested recipient being presented in conjunction with an indication of the correspondence between the content of the communication and the content of the descriptive profile of the potential recipient.

2. The method of claim 1 wherein the indication of the correspondence includes an identification of a portion of the content of the communication that corresponds to the content of the descriptive profile of the potential recipient.

3. The method of claim 2 wherein the communication comprises an electronic document, and the identification comprises identification of the portion of the content of the electronic document that corresponds to the content of the descriptive profile.

4. The method of claim of 3 wherein the identification of the portion of the content of the electronic document includes identifying textual terms within the electronic document.

5. The method of claim 4 wherein the identification of the textual terms includes identifying the textual terms within the body of the electronic document.

6. The method of claim 5 wherein the identification of the textual terms within the body of the electronic document includes visually differentiating textual terms which correspond to terms of the descriptive profile.

7. The method of claim 1 further including, responsive to sender identification of the suggested recipient, identifying a portion of the content of the communication corresponding to the content of the descriptive profile of the suggested recipient.

8. The method of claim 1 further including accessing a plurality of descriptive profiles of a plurality of potential recipients of the communication, identifying a plurality of the potential recipients as suggested recipients, presenting the plurality of suggested recipients to the sender, and, responsive to sender identification of a portion of the content of the communication, identifying to the sender at least one of the plurality of potential recipients based on a correspondence between the sender-identified portion of the content of the communication and content of a descriptive profile for the at least one of the plurality of potential recipients.

9. The method of claim 8 wherein the sender-identified portion of the content of the communication includes a plurality of terms of an electronic document.

10. The method of claim 1 further including presenting an indication of a strength of the correspondence between the content of the communication and the content of the descriptive profile for the potential recipient.

11. The method of claim 1 further including presenting a plurality of suggested recipients to the sender together with an indication, for each of the plurality of suggested recipients, of a strength of a correspondence between the content of the communication and content of a respective descriptive profile for each of the plurality of suggested recipients.

12. The method of claim 11 further including ranking the plurality of suggested recipients according to the respective strength of the correspondence between the content of the communication and the content of the respective descriptive profile for each of the plurality of suggested recipients.

13. The method of claim 1 further including prompting the sender for a filter criterion prior to accessing the descriptive profile, and applying the filter criterion in the identification of the potential recipient.

14. A system for addressing a communication for transmission over a computer network, the system including:

first means for accessing a descriptive profile of a potential recipient of the communication and for identifying the potential recipient as a suggested recipient based on an evaluation of a correspondence between content of the communication and content of the descriptive profile of the potential recipient; and

second means for presenting the suggested recipient to a sender of the communication for selection as a confirmed recipient after the sender has composed a draft of the communication and before transmission of the communication to an actual recipient and for indicating the correspondence between the content of the communication and the content of the descriptive profile of the potential recipient.

15. A non-transitory machine-readable medium storing a sequence of instructions that, when executed by a machine, cause the machine to execute a method to address a communication for transmission over a network, the method to include:

accessing, by the machine, a descriptive profile of a potential recipient of the communication;

identifying the potential recipient as a suggested recipient based on an evaluation of a correspondence between content of the communication and content of the descriptive profile of the potential recipient; and

presenting the suggested recipient to a sender of the communication for selection as a confirmed recipient after the sender has composed a draft of the communication and before transmission of the communication to an actual recipient, the suggested recipient being presented in conjunction with an indication of the correspondence between the content of the communication and the content of the descriptive profile of the potential recipient.