Consumer rewards systems and methods

• US 8,387,858 B2
• Filed: 05/18/2010
• Issued: 03/05/2013
• Est. Priority Date: 06/01/2009
• Status: Expired due to Fees

• Current Assignee: Digital Will Incorporated
• Original Assignee: Synderesis Technologies Incorporated
• Inventors: Bohn, William Robert, Bohn, Robert William, Ostad, Nima, Lichtenstein, Cameron
• Primary Examiner(s): Hess, Daniel
• Assistant Examiner(s): Savusdiphol, Paultep
• Application Number:
  US12/782,504
• Publication Number:
  US 20100301113A1
• Time in Patent Office: 1,022 Days
• Field of Search: 235/375, 235/380, 235/487
• US Class Current: 235/375
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A method comprising, in combination: receiving a unique identifier from a consumer; receiving a list of at least one item to be purchased corresponding to a pending transaction; identifying a consumer account associated with the unique identifier; applying at least one accrued point of the consumer account to determine a redemption possibility; and providing a redemption possibility to the consumer. A system comprising, in combination: a point-of-sale (POS) device, further comprising a reader configured to receive a unique identifier and a display configured for providing information to at least one of a merchant and a consumer; an account management system, further comprising an account database containing information regarding at least one consumer account; wherein the POS device and the account management system are communicatively connected to transmit at least one of a unique identifier and a redemption possibility.

Claims

1. A method comprising:

receiving from a merchant via a point of sale (POS) capture device a total transaction data set for a transaction;

receiving a consumer'"'"'s unique identifier and a merchant identifier from the POS capture device as part of a total transaction data set; and

adjusting a points balance for the merchant in the consumer'"'"'s account hosted on a remote server based on the transaction data;

wherein the consumer'"'"'s account aggregates points for a plurality of disparate merchants, the points balance for at least one merchant being exclusive from the points balance of at least one other merchant,

wherein each merchant account is private from other merchant'"'"'s accounts and wherein a merchant cannot view exchange of good or service details gathered by any other merchant;

wherein the method is capable of sharing the consumer'"'"'s identity with the merchant, wherein said sharing requires the consumer'"'"'s expressed consent to have said identity shared with the merchant, and wherein the method is also capable of keeping consumer'"'"'s identity confidential from the merchant, and

wherein each consumer account includes a consumer demographics module that solicits the consumer'"'"'s demographics, the demographics module allowing the merchant to create and run various queries related to sales of particular goods or services, and evaluate the demographics of purchasing trends of those who are buying or not buying those goods or services,

wherein remote server access is prioritized such that the POS capture device receives highest priority to the remote server.

2. The method of claim 1, further comprising if the consumer'"'"'s account has a sufficient point balance prior to the completion of the transaction, offering the consumer a reward.

3. The method of claim 1, further comprising deducting a quantity of points from the consumer'"'"'s account for the merchant if the reward is accepted by the consumer.

4. The method of claim 1, wherein the balance of points for the merchant in the consumer'"'"'s account is adjustable if details of the transaction are adjusted after the transaction is concluded.

5. The method of claim 1, further comprising receiving from the merchant a parameters related to a points campaign, wherein the points campaign defines at least the total number of points to be awarded in the campaign, the conditions required to receive points, and the duration of the campaign.

6. The method of claim 1, wherein the customer'"'"'s unique identifier is transmitted from a human interface device (HID), wherein the unique identifier is comprised by a credit card number and is read by a credit card machine, and wherein the HID enables merchants to keep track of their customer base and implement loyalty programs.

7. A system comprising, in combination:

a point-of-sale (POS) capture device comprising at least;

a unique identifier reader configured to receive a unique identifier;

a display configured for providing information to at least one of a merchant and a consumer; and

a POS computer; and

a remote server comprising

a database containing information regarding at least one consumer account and transaction data for a plurality of transactions; and

a server for facilitating communication between the POS capture device and the remote server;

wherein the remote server comprises a plurality of consumer accounts, wherein at least one consumer account comprises a points balance for a plurality of disparate merchants, the points balance for at least one merchant being exclusive from the points balance of at least one other merchant,

wherein each merchant account is private from other merchant'"'"'s accounts and wherein a merchant cannot view exchange of good or service details gathered by any other merchant;

wherein the system is capable of sharing the consumer'"'"'s identity with the merchant, wherein said sharing requires the consumer'"'"'s expressed consent to have said identity shared with the merchant, and wherein the system is also capable of keeping consumer'"'"'s identity confidential from the merchant, and

wherein each consumer account includes a consumer demographics module that solicits the consumer'"'"'s demographics, the demographics module allowing the merchant to create and run various queries related to sales of particular goods or services, and evaluate the demographics of purchasing trends of those who are buying or not buying those goods or services, and

wherein remote server access is prioritized such that the POS capture device receives the highest access priority to the remote server.

8. The system of claim 7, wherein the server for facilitating communication comprises a webserver, the webserver being adapted to also facilitate communication between the remote server and a consumer/merchant computer.

9. The system of claim 8, wherein a consumer or a merchant can retrieve data stored in the database from the consumer/merchant computer via the webserver.

10. The system of claim 9, wherein a merchant can create a points campaign from the consumer/merchant computer, the points campaign defines at least the total number of points to be awarded in the campaign, the conditions required to receive points, and the duration of the campaign.

11. The system of claim 7, wherein the server for facilitating communication between the POS capture device and the remote server communicates bidirectionally.

12. The system of claim 11, wherein prior to the end of a transaction, the server communicates to the POS capture device one or more rewards opportunities for the consumer to consider in exchange for points.

13. The system of claim 7, wherein the unique identifier reader is an RFID reader that reads an RFID tag carried by the consumer.

14. A machine-readable medium containing instructions stored thereon for, with a remote server:

receiving from a merchant via a point of sale (POS) capture device a total transaction data set for a transaction;

receiving a consumer'"'"'s unique identifier and a merchant identifier from the POS capture device as part of a total transaction data set;

adjusting a points balance for the merchant in the consumer'"'"'s account hosted on the remote server based on the transaction data;

wherein the consumer'"'"'s account aggregates points for a plurality of disparate merchants, the points balance for at least one merchant being exclusive from the points balance of at least one other merchant,

wherein each merchant account is private from other merchant'"'"'s accounts and wherein a merchant cannot view exchange of good or service details gathered by any other merchant;

wherein the server is capable of sharing the consumer'"'"'s identity with the merchant, wherein said sharing requires the consumer'"'"'s expressed consent to have said identity shared with the merchant, and wherein the server is also capable of keeping consumer'"'"'s identity confidential from the merchant, and

wherein each consumer account includes a consumer demographics module that solicits the consumer'"'"'s demographics, the demographics module allowing the merchant to create and run various queries related to sales of particular goods or services, and evaluate the demographics of purchasing trends of those who are buying or not buying those goods or services.

15. The machine-readable medium of claim 14, further comprising if the consumer'"'"'s account has a sufficient point balance prior to the completion of the transaction, offering the consumer a reward.

16. The machine-readable medium of claim 15, further comprising deducting a quantity of points from the consumer'"'"'s account for the merchant if the reward is accepted by the consumer.

17. The machine-readable medium of claim 14, wherein the balance of points for the merchant in the consumer'"'"'s account is adjustable if details of the transaction are adjusted after the transaction is concluded.

18. The machine-readable medium of claim 14, further comprising receiving from the merchant a parameters related to a points campaign, wherein the points campaign defines at least the total number of points to be awarded in the campaign, the conditions required to receive points, and the duration of the campaign.

19. The machine-readable medium of claim 14, further comprising a data prioritization module for prioritizing access to the remote server.