Signature based drive-through order tracking system and method

• US 8,401,230 B2
• Filed: 11/01/2010
• Issued: 03/19/2013
• Est. Priority Date: 11/01/2010
• Status: Active Grant

• Current Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Kozitsky, Vladimir, Fan, Zhigang, Mayberry, Frank Bradley, Deppen, John, Burry, Aaron Micheal
• Primary Examiner(s): Johns, Andrew W
• Assistant Examiner(s): Harandi, Siamak
• Application Number:
  US12/916,749
• Publication Number:
  US 20120106781A1
• Time in Patent Office: 869 Days
• Field of Search: None
• US Class Current: 382/103
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: H04N 7/18 Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast

Abstract

A system and method for providing signature-based drive-through order tracking. An image with respect to a vehicle at a POS unit can be captured at an order point and a delivery point (e.g., a payment point and a pick-up point) utilizing an image capturing unit by detecting the presence of the vehicle at each point utilizing a vehicle presence sensor. The captured image can be processed in order to extract a small region of interest and can be reduced to a unique signature. The extracted signature of the vehicle at the order point can be stored into a database together with the corresponding order and the vehicle image. The signature extracted at the delivery point can be matched with the signature stored in the database. If a match is found, the order associated with the vehicle together with the images captured at the delivery point and the order point can be displayed in a user interface at the delivery point to ensure that the right order is delivered to a customer.

Claims

1. A method for providing signature-based order tracking, said method comprising:

capturing an image with respect to a vehicle at an order point and a delivery point with respect to a point of sale unit utilizing an image capturing unit by detecting a presence of said vehicle at said order point and said delivery point utilizing a vehicle presence sensor;

processing said image captured at said order point and said delivery point to extract a small region of interest in order to thereafter reduce said small region of interest to a unique signature wherein said signature associated with said order point is stored into a database together with a corresponding order and said image; and

matching said signature associated with said delivery point with said signature stored into said database in order to thereafter display said order associated with said vehicle together with said image captured at said delivery point and said ordering point in a user interface at said delivery point to ensure a right order is delivered to a customer.

2. The method of claim 1 further comprising locating said region of interest in order to thereafter extract said signature of said vehicle at said order point in an extraction mode.

3. The method of claim 1 further comprising extracting said region of interest with respect to said image utilizing an automated license plate recognition technique in order to determine said signature.

4. The method of claim 3 wherein said automated license plate recognition technique comprises a mathematical morphological based recognition technique.

5. The method of claim 1 wherein said region of interest comprises at least one of the following types of images:

a license plate number;

a bit map of said region of interest; and

a Scale-invariant feature transform.

6. The method of claim 1 further comprising extracting a current signature of said vehicle at a payment point and a pick-up point in order to thereafter match said current signature with said signature stored in said database in a matching mode.

7. The method of claim 1 further comprising performing a simple character comparison if said signature comprises said license plate number.

8. The method of claim 1 further comprising performing a 2-D correlation type matching if said signature comprises said bitmap.

9. The method of claim 1 further comprising performing a matching based on Euclidean distance of feature vector if said signature comprises said Scale-invariant feature transform.

10. The method of claim 1 further comprising automatically deleting said signature along with said image and said order from said database after dispatching said order to said customer.

11. A system for providing signature-based order tracking, said system comprising:

a processor;

a data bus coupled to said processor; and

a computer-usable medium embodying computer code, said computer-usable medium being coupled to said data bus, said computer program code comprising instructions executable by said processor and configured for;

capturing an image with respect to a vehicle at an order point and a delivery point with respect to a point of sale unit utilizing an image capturing unit by detecting a presence of said vehicle at said order point and said delivery point utilizing a vehicle presence sensor;

processing said image captured at said order point and said delivery point to extract a small region of interest in order to thereafter reduce said small region of interest to a unique signature wherein said signature associated with said order point is stored into a database together with a corresponding order and said image; and

matching said signature associated with said delivery point with said signature stored into said database in order to thereafter display said order associated with said vehicle together with said image captured at said delivery point and said ordering point in a user interface at said delivery point to ensure a right order is delivered to a customer.

12. The system of claim 11 wherein said instructions are further configured for locating said region of interest in order to thereafter extract said signature of said vehicle at said order point in an extraction mode.

13. The system of claim 11 wherein said instructions are further configured for extracting said region of interest with respect to said image utilizing an automated license plate recognition technique in order to determine said signature.

14. The system of claim 13 wherein said automated license plate recognition technique comprises a mathematical morphological based recognition technique.

15. The system of claim 11 wherein said region of interest comprises at least one of the following types of images:

a license plate number;

a bit map of said region of interest; and

a Scale-invariant feature transform.

16. The system of claim 11 wherein said instructions are further configured for extracting a current signature of said vehicle at a payment point and a pick-up point in order to thereafter match said current signature with said signature stored in said database in a matching mode.

17. The system of claim 11 wherein said instructions are further configured for performing a simple character comparison, if said signature comprises said license plate number.

18. The system of claim 11 wherein said instructions are further configured for performing a 2-D correlation type matching, if said signature comprises said bitmap.

19. The system of claim 11 wherein said instructions are further configured for performing a matching based on Euclidean distance of feature vector if said signature comprises said Scale-invariant feature transform.

20. The system of claim 11 wherein said instructions are further configured for automatically deleting said signature along with said image and said order from said database after dispatching said order to said customer.