Systems and methods for providing enhanced voicemail services

• US 8,412,162 B2
• Filed: 06/16/2009
• Issued: 04/02/2013
• Est. Priority Date: 08/31/2007
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Sigmund, William Joseph, Zubas, Michael Robert, Rainer, Brian Keith
• Primary Examiner(s): Ngo, Chuong A
• Application Number:
  US12/485,335
• Publication Number:
  US 20090253412A1
• Time in Patent Office: 1,386 Days
• Field of Search: 455/413, 455/410, 455/411, 455/466
• US Class Current: 455/413
• CPC Class Codes: G06F 40/58 Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/4518 Attachments to voicemail messages including annexed information, e.g. Attachments, in packet switching networks H04L51/08
• CPC Class Codes: H04M 2203/4545 Message forwarding selective message forwarding in packet switching networks H04L51/214
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method for managing accessibility to a visual voicemail (VVM) service from a mobile device includes detecting that a first SIM has been inserted into a slot interface of the mobile device and establishing a data session with a VVM system to create a first VVM account. The first VVM account is configured to receive and store voicemail messages directed to a subscriber identified by the first SIM. The method further includes the mobile device receiving a voicemail message from the VVM system and storing the voicemail message in a memory. The method further includes the mobile device detecting the first SIM being removed and a second SIM being inserted into the slot interface. Upon insertion of the second SIM, the mobile device prevents access to the voicemail message associated with the first VVM account and communicative access to the first VVM account.

Claims

1. A method comprising:

detecting that a first subscriber identity module is connected to a interface of a mobile communication device;

establishing, by the mobile communication device, a data session with a visual voicemail system to request creation of a visual voicemail account associated with a subscriber identified by the first subscriber identity module;

receiving, at the mobile communication device, a voicemail message associated with the visual voicemail account from the visual voicemail system;

storing, by the mobile communication device, the voicemail message in a memory;

detecting that the first subscriber identity module has been disconnected from the interface and that a second subscriber identity module has been connected to the interface;

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the voicemail message; and

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the visual voicemail account.

2. The method of claim 1, wherein:

the data session is a first data session;

the visual voicemail account is a first visual voicemail account; and

the method further comprises establishing a second data session with the visual voicemail system to request creation of a second visual voicemail account associated with a subscriber identified by the second subscriber identity module.

3. The method of claim 2, wherein establishing the second data session comprises establishing the second data session with the visual voicemail system to request creation of the second visual voicemail account, wherein the subscriber identified by the second subscriber identity module is the same as the subscriber identified by the first subscriber identity module.

4. The method of claim 2, wherein establishing the second data session comprises establishing the second data session with the visual voicemail system to request creation of the second visual voicemail account, wherein the subscriber identified by the second subscriber identity module is different from the subscriber identified by the first subscriber identity module.

5. The method of claim 1, further comprising allowing access to a second visual voicemail account associated with a new subscriber identified by the second subscriber identity module, wherein the access is allowed if the new subscriber is provisioned for visual voicemail service and has performed a first boot process previously on the mobile communication device or on another visual voicemail compatible device.

6. The method of claim 1, further comprising:

detecting that the second subscriber identity module has been disconnected from the interface and that the first subscriber identity module has been reconnected to the interface; and

allowing, in response to the first subscriber identity module being reconnected to the interface, access to the visual voicemail account.

7. The method of claim 6, further comprising retrieving the voicemail message that was previously received and stored in association with the visual voicemail account, wherein the retrieving is performed prior to the second subscriber identity module being connected to the interface and the mobile communication device preventing access to the voicemail message.

8. A non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by a processor, cause the processor to perform operations comprising:

detecting that a first subscriber identity module is connected to a interface of a mobile communication device;

in response to detecting the first subscriber identity module, generating a message directed to a home location register, the message comprising a request for a voicemail class of service associated with a subscriber identified by the first subscriber identity module;

sending the message to the home location register;

receiving a class of service message, the class of service message comprising the class of service associated with the subscriber identified by the first subscriber identity module, the class of service indicating that the subscriber identified by the first subscriber identity module is provisioned for a visual voicemail service provided at least in s art b a visual voicemail system;

receiving a first boot message from the visual voicemail system, the first boot message comprising a set of parameters by which the mobile communication device is to communicate with the visual voicemail system;

establishing a data session with the visual voicemail system using the set of parameters to request creation of a visual voicemail account associated with the subscriber identified by the first subscriber identity module;

receiving a voicemail message associated with the visual voicemail account from the visual voicemail system;

storing the voicemail message in a memory;

detecting that the first subscriber identity module has been disconnected from the interface and that a second subscriber identity module has been connected to the interface;

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the voicemail message associated; and

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the visual voicemail account.

9. The non-transitory computer-readable medium of claim 8, wherein:

the data session is a first data session;

the visual voicemail account is a first visual voicemail account; and

wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising;

establishing a second data session with the visual voicemail system to request creation of a second visual voicemail account associated with a subscriber identified by the second subscriber identity module.

10. The non-transitory computer-readable medium of claim 9, wherein establishing the second data session comprises establishing the second data session with the visual voicemail system to request creation of the second visual voicemail account, wherein the subscriber identified by the second subscriber identity module is the same as the subscriber identified by the first subscriber identity module.

11. The non-transitory computer-readable medium of claim 9, wherein establishing the second data session comprises establishing the second data session with the visual voicemail system to request creation of the second visual voicemail accounts, wherein the subscriber identified by the second subscriber identity module is different from the subscriber identified by the first subscriber identity module.

12. The non-transitory computer-readable medium of claim 8, wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising:

allowing access to a second visual voicemail account associated with a new subscriber identified by the second subscriber identity module, wherein the access is allowed if the new subscriber is provisioned for visual voicemail service and has performed a first boot process previously on the mobile communication device or on another visual voicemail compatible device.

13. The non-transitory computer-readable medium of claim 8, wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising:

detecting the second subscriber identity module being removed from the interface and the first subscriber identity module being reconnected to the interface; and

allowing, in response to the first subscriber identity module being reconnected to the interface, access to the visual voicemail account.

14. The non-transitory computer-readable medium of claim 13, wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising:

retrieving the voicemail message that was previously received and stored in association with the visual voicemail account, wherein the retrieving is performed prior to the second subscriber identity module being connected and the mobile communication device preventing access to the voicemail message.

15. A mobile communication device comprising:

a transceiver for allowing communications between the mobile communication device and a visual voicemail system;

a processor in communication with the transceiver;

an interface in communication with the processor, the interface being configured to receive subscriber identity modules;

a memory in communication with the processor, the memory having stored thereon computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising;

detecting that a first subscriber identity module is connected to the interface;

establishing, via the transceiver, a data session with the visual voicemail system to request creation of a visual voicemail account associated with a subscriber identified by the first subscriber identity module;

receiving, via the transceiver, a voicemail message from the visual voicemail system;

storing the voicemail message in the memory;

detecting that the first subscriber identity module has been disconnected from the interface and that a second subscriber identity module has been connected to the interface;

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the voicemail message; and

preventing, in response to detecting that the second subscriber identity module has been connected to the interface, access to the first visual voicemail account.

16. The mobile communication device of claim 15, wherein:

the data session is a first data session;

the visual voicemail account is a first visual voicemail account; and

the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising;

establishing, via the transceiver, a second data session with the visual voicemail system to request creation of a second visual voicemail account, the visual voicemail system being further configured to receive and store, in association with the second visual voicemail account, voicemail messages directed to the subscriber identified by the second subscriber identity module.

17. The mobile communication device of claim 16, wherein establishing the second data session comprises establishing the second data session with the visual voicemail system to request creation of the second visual voicemail account, wherein the subscriber identified by the second subscriber identity module is either the same as the subscriber identified by the first subscriber identity module or different than the subscriber identified by the first subscriber identity module.

18. The mobile communication device of claim 15, wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising:

allowing access to a second visual voicemail account associated with a new subscriber identified by the second subscriber identity module, wherein the access is allowed if the new subscriber is provisioned for visual voicemail service and has performed a first boot process previously on the mobile communication device or on another visual voicemail compatible device.

19. The mobile communication device of claim 15, wherein the computer-executable instructions, when executed by the processor, further cause the processor to perform operations comprising:

detecting that the second subscriber identity module has been connected to the interface and the first subscriber identity module being reconnected to the interface; and

allowing, in response to the first subscriber identity module being reconnected to the interface, access to the visual voicemail account.

20. The mobile communication device of claim 19, wherein the computer-executable instructions, when executed by the processor, cause the processor to perform operations comprising:

retrieving the voicemail message that was previously received and stored in association with the visual voicemail account, wherein the retrieving is performed prior to the second subscriber identity module being connected to the interface and the mobile communication device preventing access to the voicemail message.