Speech-driven patient care system with wearable devices

• US 8,451,101 B2
• Filed: 08/27/2009
• Issued: 05/28/2013
• Est. Priority Date: 08/28/2008
• Status: Active Grant

• Current Assignee: Vocollect, Inc. (Honeywell International Inc.)
• Original Assignee: Vocollect, Inc. (Honeywell International Inc.)
• Inventors: Somasundaram, Prakash, Kapadia, Amar
• Primary Examiner(s): Lau, Hoi
• Application Number:
  US12/548,498
• Publication Number:
  US 20100052871A1
• Time in Patent Office: 1,370 Days
• Field of Search: 340/539.13, 340/539.11, 340/539.12, 340/539.18, 340/573.1, 340/10.1, 340/573.4, 340/539.17, 340/286.07, 340/5.8, 455/575.2, 600/301, 600/509, 600/300, 600/508, 705/2, 715/718, 715/827, 607/60
• US Class Current: 340/286.07
• CPC Class Codes: G08B 21/24 Reminder alarms, e.g. anti-loss alarms
• CPC Class Codes: G08B 3/1033 with voice message alert
• CPC Class Codes: G08B 3/105 with call or message storage means

Abstract

Embodiments of the invention provide a communication system for care providers and a method of managing patient care utilizing same. The system comprises a patient communication unit configured to be positioned proximate to a patient and operable to capture a patient call that includes speech input of the patient, a central console communicably coupled with the patient communication unit for receiving the call from the patient communication unit, and a portable communication unit configured to be carried by a care provider and communicably coupled with the central console, the portable communication unit operable to receive the call from the central console, to capture speech input of the care provider, and to play at least a portion of the patient speech input, the portable communication unit further operable to convert at least a portion of the care provider speech input into at least one command associated with the call.

Claims

1. A communication system for care providers comprising:

a patient communication unit configured to be positioned proximate to a patient and operable to capture a patient call that includes speech input of the patient;

a central console communicably coupled with the patient communication unit for receiving the call from the patient communication unit; and

a portable communication unit configured to be carried by a care provider and communicably coupled with the central console, the portable communication unit operable to receive the call from the central console, at least one of the central console and the portable communication unit including speech circuitry having a speech recognition functionality that is configured for providing an indication of the urgency of the patient call, the central console configured to transfer the call to a care provider based upon the urgency of the patient call and further configured to evaluate the availability of various care providers and to manage a hierarchy for the call to insure proper delivery of a call to the care providers;

the portable communication unit further configured to capture speech input of a care provider, and to play at least a portion of the patient speech input included in the call, the portable communication unit further operable to convert at least a portion of the care provider speech input into at least one command associated with the call.

2. The system of claim 1, wherein the at least one command includes a command to transfer the call to another care provider, the central console being further operable to transfer the call to the other care provider in response to receiving the command to transfer the call from the portable communication unit.

3. The system of claim 1, wherein the at least one command includes a command to answer the call, the central console being further operable to update a status of the care provider in response to receiving the command to answer the call from the portable communication unit.

4. The system of claim 3, wherein updating the status of the care provider includes indicating that the care provider is not available.

5. The system of claim 1, wherein the at least one command includes a command to respond to the call, the portable communication unit being further operable to transmit at least a second portion of the care provider speech input to the patient communication unit for the patient communication unit to play.

6. The system of claim 5, wherein the portable communication unit is further operable to transmit the second portion of the care provider speech input to the patient communication unit through the central console.

7. The system of claim 5, wherein the portable communication unit is communicably coupled with the patient communication unit, and wherein the portable communication unit is further operable to transmit the second portion of the care provider speech input to the patient communication unit directly.

8. The system of claim 1, wherein the at least one command includes a command to postpone responding to the call, the central console being further operable to provide the call to the portable communication unit a second time.

9. The system of claim 1, wherein the at least one command includes a command to prioritize the call, the central console being configured to adjust a priority of the call.

10. The system of claim 1, wherein the at least one command includes a command to set a reminder.

11. The system of claim 10, wherein the at least one command includes a command to play the reminder back to the care provider.

12. The system of claim 1, wherein the at least one command includes a command to create a patient memo, the portable communication unit being further operable to record at least a second portion of the care provider speech input as the patient memo and provide the patient memo to the patient communication unit for the patient communication unit to play.

13. The system of claim 1, wherein the central console is further operable to determine the status of the care provider in response to receiving the call, and provide the call to the portable communication unit associated with the care provider in response to determining that the care provider is available.

14. The system of claim 1, wherein the central console is further operable to determine information associated with the care provider in response to receiving the call, and provide the call to the portable communication unit associated with the care provider in response to determining that the care provider is associated with the patient.

15. The system of claim 1, wherein the central console is further operable to determine at least one of a room associated with the patient or an identity of the patient, and provide the at least one of the room or the identity to the portable communication unit with the call.

16. A method of managing patient care with a communication system for care providers, comprising:

receiving, at a central console, a patient call captured by a patient communication unit, the call including speech input of a patient;

transmitting the call to a portable communication unit associated with a care provider;

using speech recognition for providing an indication of the urgency of the patient call and transferring the call to a care provider based upon the urgency of the patient call;

evaluating the availability of various care providers to manage a hierarchy for the call to insure proper delivery of a call to the care providers;

the portable communication unit configured to play at least a portion of the patient speech input included in the call; and

capturing speech input of the care provider with the portable communication unit, wherein at least a portion of the care provider speech input is converted into at least one command associated with the call.

17. The method of claim 16, wherein the at least one command includes a command to transfer the call to another care provider, the method further comprising:

in response to the central console receiving the command to transfer the call, transferring the call to another care provider.

18. The method of claim 16, wherein the at least one command includes a command to answer the call, the method further comprising:

in response to the central console receiving the command to answer the call, updating a status of the care provider to indicate that they are answering the call.

19. The method of claim 18, wherein updating the status of the care provider further comprising:

indicating that the care provider is not available.

20. The method of claim 16, wherein the at least one command includes a command to respond to the call, the method further comprising:

transmitting at least a second portion of the care provider speech input from the portable communication unit to the patient communication unit for the patient communication unit to play.

21. The method of claim 20, wherein the second portion of the care provider speech input is transmitted through the central console.

22. The method of claim 20, wherein the second portion of the care provider speech input is transmitted directly from the portable communication unit to the patient communication unit.

23. The method of claim 16, wherein the at least one command includes a command to postpone responding to the call, the method further comprising:

determining, from the at least a portion of the care provider speech input, a time to which to postpone the call; and

upon reaching the time, transmitting the call to the portable communication unit a second time.

24. The method of claim 16, wherein the at least one command includes a command to set a reminder, the method further comprising:

determining, from the at least a portion of the care provider speech input, a time at which to play the reminder;

recording, from at least a second portion of the care provider speech input, the reminder; and

playing the recorded reminder at the determined time.

25. The method of claim 16, wherein the at least one command includes a command to create a patient memo, the method further comprising:

recording, from at least a second portion of the care provider speech input, the memo; and

transmitting the memo from the portable communication unit to the patient communication unit for the patient communication unit to play.

26. The method of claim 16, further comprising:

in response to receiving the call, determining a status of the care provider,

wherein transmitting the call to the portable communication unit associated with the care provider is performed in response to determining that the care provider is available.

27. The method of claim 16, further comprising:

in response to receiving the call, determining information associated with the care provider,

wherein transmitting the call to the portable communication unit associated with the care provider is performed in response to determining that the care provided is associated with the patient.

28. The method of claim 16, further comprising:

in response to receiving the call, determining at least one of a room associated with the patient or an identity of the patient; and

providing at least one of the room or the identity to the portable communication unit with the call.