Provisioning of callback reminders on a vehicle-based computing system

• US 8,457,608 B2
• Filed: 06/25/2012
• Issued: 06/04/2013
• Est. Priority Date: 12/30/2010
• Status: Active Grant

• Current Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Original Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Inventors: Wilkerson, Brian Y.
• Primary Examiner(s): Doan, Kiet
• Assistant Examiner(s): Sabouri, Mazda
• Application Number:
  US13/532,067
• Publication Number:
  US 20120264408A1
• Time in Patent Office: 344 Days
• Field of Search: 455/414.1
• US Class Current: 455/414.1
• CPC Class Codes: H04M 1/575 Means for retrieving and displaying personal data about calling party
• CPC Class Codes: H04M 1/6091 including a wireless interface
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57

Abstract

One or more embodiments include a computer-implemented method and system for providing reply reminders to a vehicle occupant in a vehicle. Information indicating one or more unanswered communications from a nomadic telephone device may be wirelessly received at a vehicle computer. Time and/or date information for the unanswered communication may also be received. By automatically monitoring a passage of time, a determination may be made if one or more unanswered communications have been answered within a predefined reply period. If the one or more unanswered communications have not been answered within the predefined reply period, a reply reminder may be generated and presented in a vehicle.

Claims

1. A computer-implemented method comprising:

wirelessly receiving at a vehicle computer (VC) information relating to an unanswered communication from a cellular-phone;

defining a reply period;

generating a reminder at the VC if the unanswered communication has not been answered within the reply period;

determining if reminder presentation is appropriate based on at least a projected remaining vehicle travel time; and

presenting the reminder in the vehicle if the projected remaining vehicle travel time exceeds a predetermined threshold.

2. The computer-implemented method of claim 1 further comprising:

receiving at the VC notice of one or more outgoing calls from the cellular-phone;

comparing one or more unanswered calls with the one or more outgoing calls to determine if a correspondence exists between the calls; and

presenting the callback reminder at the vehicle computer for calls for which the correspondence does not exist.

3. The computer-implemented method of claim 1 wherein the communication is an electronic mail message or a text message.

4. The computer-implemented method of claim 1 further comprising:

designating at least one unanswered communication as a priority; and

modifying the reply period based the priority status of the at least one unanswered communication.

5. The computer-implemented method of claim 1 wherein the determining if reminder presentation is appropriate includes determining a number of occupants, wherein presentation is appropriate if the number of occupants is at or below a predetermined threshold.

6. The computer-implemented method of claim 1 wherein the determining if reminder presentation is appropriate includes a media playback determination, wherein presentation is appropriate if the vehicle audio is not otherwise being utilized.

7. The computer-implemented method of claim 1 wherein the unanswered communication is received outside of the vehicle, the method further comprising:

establishing at the VC a connection with the cellular-phone; and

receiving the information relating to the unanswered communication over the connection.

8. The computer-implemented method of claim 1 wherein the determining if reminder presentation is appropriate further includes determining if a call is currently on-going on the cellular-phone, wherein presentation is appropriate when a call is not currently on-going on the cellular-phone.

9. The computer-implemented method of claim 1 wherein presenting the reminder includes presenting from vehicle speakers.

10. A system comprising:

at least one vehicle computer configured to;

receive information defining one or more unanswered calls from a nomadic telephone device;

receive information defining multiple connected incoming calls and/or multiple outgoing calls from the nomadic telephone device;

identify one or more call characteristics of the incoming calls and/or outgoing calls;

determine if the one or more unanswered calls have been answered;

determine when to present a callback reminder based on the one or more call characteristics;

determine if reminder presentation is appropriate based on a number of vehicle occupants; and

if the one or more unanswered calls have not been answered, presenting the reminder in the vehicle if the number of vehicle occupants is at or below a predetermined threshold and based on the determination of when to present the callback reminder.

11. The system of claim 10 wherein the one or more call characteristics include at least one of frequency of the incoming and/or outgoing calls or a time period within which the incoming call is received or the outgoing call is made.

12. The system of claim 10 wherein the unanswered call can be answered through one of multiple forms of communication.

13. The system of claim 12 wherein the multiple forms of communication include electronic mail or text messaging.

14. The system of claim 10 wherein the at least one vehicle computer is further configured to:

receive time and/or date information for the one or more unanswered calls; and

define a callback period based on the time and/or date information,

wherein the at least one computer is configured to determine if the one or more unanswered calls have been answered within the callback period.

15. The system of claim 14 wherein the callback period is user defined.

16. The system of claim 14 wherein the at least one vehicle computer is further configured to:

receive information for designating the one or more unanswered calls as a priority;

designate the one or more unanswered calls as a priority based on the information; and

modify the callback period based on designating the one or more unanswered calls as a priority.