System and method of on-demand document processing

• US 8,473,454 B2
• Filed: 03/10/2009
• Issued: 06/25/2013
• Est. Priority Date: 03/10/2009
• Status: Expired due to Fees

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Chlebove, Wilma Wandersleben, Evanitsky, Eugene Stephen, Moore, John A., Coene, Matthew Dylan, Schlonski, Steve
• Primary Examiner(s): VU, BAI DUC
• Application Number:
  US12/401,135
• Publication Number:
  US 20100235305A1
• Time in Patent Office: 1,568 Days
• Field of Search: None
• US Class Current: 707/608
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A document processing method includes receiving, at a server with a network interface, electronic documents from a user. The server includes a software application adapted to recognize a class of electronic documents to which the electronic documents belong. The method also includes processing the electronic documents received from the user to extract data therefrom based on a recognition that the electronic documents belong to the class of electronic documents. The extracted data corresponds to a service being provided to the user. The method also includes automatically mapping the extracted data from the processed electronic documents to a data repository on the server. The data repository is accessible by the user through the network interface. The method also includes electronically generating output data based on the mapped data from the data repository to the user. The output data corresponds to the service being provided to the user.

Claims

1. A document processing method, comprising:

receiving, at a server with a network interface, at least one electronic document from a user related to one of an industry and business that is specific to the user, the server including a software application adapted to recognize a class of electronic documents to which the at least one electronic document belongs and wherein the user is a business entity;

processing the at least one electronic document received from the user to extract business-specific data from the at least one electronic document based on a recognition that the at least one electronic document belongs to the class of electronic documents, the extracted data corresponding to a service being provided to the user;

automatically mapping the extracted data from the at least one processed electronic document to a data repository on the server, the data repository being accessible by the user through the network interface;

electronically generating output data based on the mapped data from the data repository to the user, wherein the output data corresponds to a service suggestion being provided to the user, the output data including a recommendation to the user related to modifying and improving a work practice of the user, the recommendation including a process simplification and/or an improved way of the user doing business as a business entity;

providing the user with access to the mapped data on the data repository;

receiving one of a verification and a correction of the mapped data;

training the software application based on one of the verification and the correction; and

,

automatically classifying a subsequently processed electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application in accordance with the class of the previously processed electronic document.

2. The document processing method according to claim 1, further comprising:

training the software application to recognize the class of the electronic document, wherein the training is based on the service being provided to the user.

3. The document processing method according to claim 1, further comprising:

monitoring a behavior of the user based on access to the mapped data on the data repository; and

generating the output data based on the monitored behavior of the user.

4. The document processing method according to claim 3, wherein the monitored behavior of the user corresponds to at least one of a frequency with which a user accesses particular mapped data, a processing of a plurality of electronic documents that are substantially similar, and a mapping of common data from a plurality of processed electronic documents to the data repository.

5. The document processing method according to claim 3, further comprising:

detecting a maturity level of the monitored behavior, wherein the output data generated is based on the detected maturity level.

6. The document processing method according to claim 5, wherein the output data includes a notification to the user, the notification corresponding to at least one of the monitored behavior of the user, the detected maturity level of the monitored behavior, and the service being provided to the user.

7. The document processing method according to claim 5, wherein a maturity level of the output data progresses in proportion to the maturity level of the monitored behavior.

8. The document processing method according to claim 1, wherein the service being provided to the user is based on at least one of a type of business corresponding to the user and a type of industry corresponding to the type of business.

9. The document processing method according to claim 1, wherein the user is provided with at least one desktop icon to facilitate access to the data repository through the network interface via a remote computing device.

10. A scaleable integration framework for processing electronic documents to provide business services, comprising:

a document services grid accessible by a user through a web-based interface portal and adapted to receive electronic documents related to one of an industry and business that is specific to a user, wherein the user is a business entity, the document services grid comprising;

a hosted server including a software application adapted to process at least one electronic document received from the user to extract business-specific data based on a recognition of a class of the at least one processed electronic document, the extracted data corresponding to a service being provided to the user; and

a data repository operating on the hosted server and configured to store extracted data mapped from the at least one processed electronic document, wherein the document services grid is configured to automatically generate output data to the user based on the mapped data, the output data including a recommendation to the user related to modifying and improving a work practice of the user, the recommendation including a process simplification and/or an improved way of the user doing business as a business entity, wherein the framework receives one of a user-provided verification and correction of the mapped data to train the software application based on one of the verification and the correction, the training is adapted for subsequently processing an electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application, the subsequently processed electronic document is automatically classified in accordance with the class of the previously processed electronic document.

11. A scaleable integration framework according to claim 10, wherein the data repository is remotely accessible by the user through the web-based interface portal.

12. A scaleable integration framework according to claim 10, wherein the user is provided with at least one desktop icon to facilitate access to the data repository through the web-based interface portal via a remote computing device.

13. A method for utilizing a scaleable integration framework to provide business services, comprising:

receiving, at a server with a network interface, at least one electronic document from a user, the user being a business entity, the document being related to an industry or business that is specific to the user, the server including a software application adapted to recognize a class of an electronic document to which the at least one electronic document belongs;

processing the at least one electronic document received from the user to extract business or industry data from the at least one electronic document based on a recognition that the class of the at least one processed electronic document belongs to the class of electronic documents, the extracted data corresponding to a service being provided to the user;

automatically mapping extracted data from the at least one processed electronic document to a data repository on the hosted server, the data repository being accessible by the user through the network interface;

monitoring a behavior of the user based on access to the data mapped to the data repository; and

electronically generating output data from the data repository based on the monitored behavior of the user, wherein the output data corresponds to a service suggestion being provided to the user, the service suggestion including at least one of a process simplification and improved way of doing business for modifying and improving an industry or business work practice of the user as a business entity;

providing the user with access to the mapped data for receiving one of a verification and a correction to train the software application based on one of the verification and the correction; and

,

automatically classifying a subsequently processed electronic document that is substantially similar to a previously processed electronic document from which mapped data has been one of verified and corrected to train the software application in accordance with the class of the previously processed electronic document.

14. The method according to claim 13, further comprising:

detecting a maturity level of the monitored behavior of the user; and

electronically generating output data based on a progression of the detected maturity level.

15. The method according to claim 14, further comprising:

generating a notification to the user of the service, the notification corresponding to at least one of the monitored behaviors and the progression of the detected maturity level.

16. The method according to claim 14, wherein a maturity level of the generated output data progresses in proportion to the maturity level of the monitored behavior.

17. The method according to claim 13, further comprising:

providing the user with at least one desktop icon to facilitate access to the data repository through the network interface via a remote computing device.