Methods and apparatus for integrating social network metrics and reputation data

• US 8,504,649 B2
• Filed: 05/18/2011
• Issued: 08/06/2013
• Est. Priority Date: 04/07/2004
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Lawler, Brian, Loh, Elliot, Martino, Paul, Pincus, Mark
• Primary Examiner(s): Nguyen, Dustin
• Assistant Examiner(s): Mesa, Joel
• Application Number:
  US13/110,302
• Publication Number:
  US 20110219073A1
• Time in Patent Office: 811 Days
• Field of Search: 709/217, 709/225
• US Class Current: 709/217
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A method for a computer system includes determining a first social distance for a first user with respect to a second user, determining a second social distance for a third user with respect to the second user, determining a first qualitative rating associated with the first user, determining a second qualitative rating associated with the second user, determining a first trust-metric for the first user in response to the first social distance and the first qualitative rating, determining a second trust-metric for the third user in response to the second social distance and the second qualitative rating, and prioritizing a first listing from the first user over a second listing from the third user for the second user, in response to the first trust-metric and the second trust-metric.

Claims

1. A method to be performed in a network environment in which packets are exchanged, comprising:

receiving a communication from a first user, wherein the communication is intended for a second user;

calculating in real time a social distance value between the second user and the first user in a social network based on accessing relationship data for the first user and the second user from a random access memory of a graphing server;

evaluating a reliability factor value associated with the first user, wherein the reliability factor value is based at least in part on previous communications authored by the first user, and wherein the social distance value and the reliability factor value are integrated to generate a combination value; and

determining whether to present the communication to the second user based on whether the combination value exceeds a threshold value designated by the second user.

2. The method of claim 1, wherein the reliability factor value relates to feedback data collected for the first user.

3. The method of claim 1, wherein the reliability factor value relates to data reflective of characteristics associated with a quality of service in which the first user was involved.

4. The method of claim 1, wherein the reliability factor value relates to data reflective of participation in a network forum in which the first user was involved.

5. The method of claim 1, wherein the reliability factor value relates to data reflective of a delivery of goods by the first user.

6. The method of claim 1, wherein the integrating of the social distance value and the reliability factor value includes weighting the social distance value more than the reliability factor value in generating the combination value.

7. The method of claim 1, wherein communications intended for the second user are prioritized based on an affinity grouping in which the second user shares a common subject matter interest with other users in the social network.

8. The method of claim 1, wherein the reliability factor value is retrieved from a website at which the first user posted information.

9. The method of claim 1, wherein the reliability factor value is based at least in part on a profile provided in a domain that is separate from the social network.

10. The method of claim 1, further comprising:

determining a social map in response to the second user logging into the social network, wherein the social map reflects a limited number of users that are chosen based on social distances between the second user and the limited number of users, and wherein the social map is further confined to an absolute number of users, as designated by the second user.

11. The method of claim 10, further comprising:

providing a home page to the second user in response to the second user logging into the social network, wherein the home page identifies a subset of users provided in the social map.

12. The method of claim 1, further comprising:

filtering out particular communications intended for the second user based on a geographic area characteristic of users that sent the particular communications.

13. The method of claim 1, further comprising:

segmenting particular communications intended for the second user into directories having specific social distances in relation to the second user.

14. The method of claim 1, further comprising detecting that the first user has limited the forwarding of the communication to prevent sending thereof to other users by the second user.

15. Logic encoded in non-transitory media that includes code for execution and when executed by a processor is operable to perform operations comprising:

receiving a communication from a first user, wherein the communication is intended for a second user;

calculating in real time a social distance value between the second user and the first user in a social network based on accessing relationship data for the first user and the second user from a random access memory of a graphing server;

evaluating a reliability factor value associated with the first user, wherein the reliability factor value is based at least in part on previous communications authored by the first user, and wherein the social distance value and the reliability factor value are integrated to generate a combination value; and

determining whether to present the communication to the second user based on whether the combination value exceeds a threshold value designated by the second user.

16. The logic of claim 15, the operations further comprising:

determining a social map in response to the second user logging into the social network, wherein the social map reflects a limited number of users that are chosen based on social distances between the second user and the limited number of users, and wherein the social map is further confined to an absolute number of users, as designated by the second user.

17. The logic of claim 15, further comprising detecting that the first user has limited the forwarding of the communication to prevent sending thereof to other users by the second user.

18. A computer system, comprising:

a random access memory; and

a processor coupled to the random access memory, wherein the processor and the random access memory cooperate such that the computer system is configured for;

receiving a communication from a first user, wherein the communication is intended for a second user;

calculating in real time a social distance value between the second user and the first user in a social network based on accessing relationship data for the first user and the second user from the random access memory;

evaluating a reliability factor value associated with the first user, wherein the reliability factor value is based at least in part on previous communications authored by the first user, and wherein the social distance value and the reliability factor value are integrated to generate a combination value; and

determining whether to present the communication to the second user based on whether the combination value exceeds a threshold value designated by the second user.

19. The computer system of claim 18, wherein the computer system is further configured for:

assessing a charge to the second user for particular communications associated with a particular affinity group to which the second user has subscribed.

20. The computer system of claim 18, further configured for detecting that the first user has limited the forwarding of the communication to prevent sending thereof to other users by the second user.