System and method for context information retrieval

• US 8,522,257 B2
• Filed: 11/15/2006
• Issued: 08/27/2013
• Est. Priority Date: 11/15/2006
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Yahoo! Inc. (Apollo Global Management, Inc.)
• Inventors: Rupp, Jason, Khan, Mohammad Rafiushan
• Primary Examiner(s): Sough, H S
• Assistant Examiner(s): Wathen, Brian W
• Application Number:
  US11/600,670
• Publication Number:
  US 20080115149A1
• Time in Patent Office: 2,477 Days
• Field of Search: 719/318, 706/12
• US Class Current: 719/318
• CPC Class Codes: G06F 11/302 where the computing system component is a software system
• CPC Class Codes: G06F 11/3072 where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
• CPC Class Codes: G06F 11/3438 monitoring of user actions tracking the activity of the user H04L67/535
• CPC Class Codes: G06F 16/24 Querying
• CPC Class Codes: G06F 2201/86 Event-based monitoring
• CPC Class Codes: G06F 2201/865 Monitoring of software
• CPC Class Codes: G06F 9/451 Execution arrangements for user interfaces
• CPC Class Codes: G06F 9/453 Help systems
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

The present disclosure provides a system and method of providing context information. Context information is automatically retrieved by monitoring at least one application program executable on a computing system, so as to detect an event associated with the application program, identifying information corresponding to the detected event, and retrieving, automatically without user request, context information associated with the detected event.

Claims

1. A method comprising:

monitoring, by a computing system, an application program executing on the computing system, to detect an event associated with the application program;

identifying, by the computing system, information in response to the detected event, the identified information comprising a second context of the computing system including information identifying the application program;

storing the identified information in response to the detected event; and

retrieving, by the computing system automatically in response to the detected event and without user request, a first context of the computing system identified and stored in response to another event being detected using at least a portion of the second context of the computing system identified and stored in response to the detected event, the retrieved context for the computing system including information identifying one or more application programs executing on the computing system when the other event occurred on the computing system.

2. The method of claim 1, wherein said step of monitoring is transparent to the application program.

3. The method of claim 1, further comprising providing, by the computing system, the retrieved context information to a user of the application program.

4. The method of claim 3, wherein the retrieved context information is presented in a display to the user.

5. The method of claim 4, wherein the display is an initial display which provides a summary of the retrieved context information, such that the initial display can be expanded to include details associated with the retrieved context information.

6. The method of claim 1, wherein the step of identifying further comprises:

examining the information corresponding to the detected event to identify at least one pattern; and

extracting from the information at least one information item corresponding to an identified pattern.

7. A method comprising:

collecting, by a computing system, context information in connection with a first event associated with a first application program, said step of collecting comprises;

monitoring the first application program to detect the first event;

identifying in response to the first event being detected information comprising an information item and contextual information corresponding to the first event, the contextual information comprising a context of the computing system including information identifying the first application program and one or more application programs executing on the computing system when the first event occurred on the computing system; and

storing the information comprising the information item and context of the computing system identified in response to the first event being detected;

retrieving, by the computing system and in response to a second event being detected with a second application program, at least a portion of the information identified and stored in response to the first event, said step of retrieving comprising;

monitoring the second application program to detect the second event;

identifying, in response to the second event being detected, that the information item identified and stored in response to the first event is associated with the second event; and

retrieving the information identified and stored in response to the first event using the information item identified in response to the first and second events being detected, the retrieved context information including the information identifying, the first application program and the one or more application programs executing on the computing system when the first event occurred on the computing system.

8. The method of claim 7, further comprising:

retrieving, by the computing system, additional stored information using at least one information item of the retrieved information associated with the first event.

9. A non-transitory computer-readable medium having embodied therein a computer program for executing a method comprising:

monitoring an application program executing on a computing system, to detect an event associated with the application program;

identifying information in response to the detected event, the identified information comprising a second context of the computing system including information identifying the application program;

storing the identified information in response to the detected event; and

retrieving, automatically in response to the detected event and without user request, a first context of the computing system identified and stored in response to another event being detected using at least a portion of the context of the computing system identified and stored in response to the detected event, the retrieved context of the computing system further specifying one or more application programs executing on the computing system when the other event occurred on the computing system.

10. The computer-readable medium of claim 9, wherein said step of monitoring is transparent to the application program.

11. The computer-readable medium of claim 9, further comprising providing the retrieved context information to a user of the application program.

12. The computer-readable medium of claim 11, wherein the retrieved context information is presented in a display to the user.

13. The computer-readable medium of claim 12, wherein the display is an initial display which provides a summary of the retrieved context information, such that the initial display can be expanded to include details associated with the retrieved context information.

14. The computer-readable medium of claim 9, wherein the step of identifying further comprises:

examining the information corresponding to the detected event to identify at least one pattern; and

extracting from the information at least one information item corresponding to an identified pattern.

15. A non-transitory computer-readable medium having embodied therein a computer program for executing a method comprising:

collecting context information in connection with a first event associated with a first application program, said step of collecting comprises;

monitoring the first application program to detect the first event;

identifying in response to the first event being detected information comprising an information item and contextual information corresponding to the first event, the contextual information comprising a context of the computing system including information identifying the first application program and one or more application programs executing on the computer system when the first event occurred on the computing system; and

storing the information comprising the information item and context of the computing system identified in response to the first event being detected;

retrieving, in response to a second event being detected with a second application program, at least a portion of the information identified and stored in response to the first event, said step of retrieving comprising;

monitoring the second application program to detect the second event;

identifying, in response to the second event being detected, that the information item identified and stored in response to the first event is associated with the second event; and

retrieving the information identified and stored in response to the first event using information item identified in response to the first and second events being detected, the retrieved context information including the information identifying the first application program and the one or more application programs executing on the computing system when the first event occurred on the computing system.