Device and method for providing enhanced telephony
First Claim
Patent Images
1. A communication device comprising:
- a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations;
means for initiating dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination;
means for receiving information from the dialed destination based on the predefined calling information; and
means for displaying the received information, wherein the database further comprises predefined calling information, wherein the predefined calling information comprises;
a selection information comprising one or more options of the displayed visual IVR menu associated with dialed destination selected by a user; and
a call schedule comprising a time of day of dialing the phone number of the destination.
0 Assignments
0 Petitions
Accused Products
Abstract
Embodiments of the invention provide a communication device. The communication device comprises a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations. The communication device also comprises means for dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination; means for receiving information from the dialed destination based on the predefined calling information; and means for displaying the received information.
287 Citations
17 Claims
-
1. A communication device comprising:
-
a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations; means for initiating dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination; means for receiving information from the dialed destination based on the predefined calling information; and means for displaying the received information, wherein the database further comprises predefined calling information, wherein the predefined calling information comprises;
a selection information comprising one or more options of the displayed visual IVR menu associated with dialed destination selected by a user; and
a call schedule comprising a time of day of dialing the phone number of the destination. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A communication device comprising:
-
a processor; and a memory coupled to the processor, comprising; a database comprising at least one visual Interactive Voice Response (IVR) menu associated with each of a plurality of destinations; instructions executable by the processor for initiating dialing a phone number of a destination of the plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual IVR menu associated with the destination; instructions executable by the processor for receiving information from the dialed destination based on the predefined calling information; and instructions executable by the processor for displaying the received information, wherein the database further comprises predefined calling information, wherein the predefined calling information comprises;
a selection information comprising one or more options of the displayed visual IVR menu associated with dialed destination selected by a user; and
a call schedule comprising a time of day of dialing the phone number of the destination. - View Dependent Claims (7, 8, 9, 10, 11, 12)
-
-
13. A method for providing enhanced telephony, the method comprising:
-
initiating dialing, by a communication device, a phone number of a destination of a plurality of destinations based on a predefined calling information, wherein the predefined calling information is selected from a visual Interactive Voice Response (IVR) menu associated with the destination; receiving, at the communication device, information from the dialed destination based on the predefined calling information; and displaying the received information, wherein the database further comprises predefined calling information, wherein the predefined calling information comprises;
a selection information comprising one or more options of the displayed visual IVR menu associated with dialed destination selected by a user; and
a call schedule comprising a time of day of dialing the phone number of the destination. - View Dependent Claims (14, 15, 16, 17)
-
Specification