Meeting notification and merging agents

• US 8,600,794 B2
• Filed: 06/16/2006
• Issued: 12/03/2013
• Est. Priority Date: 05/10/2006
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Blair, Colin, Michaelis, Paul Roller, Wan, James K.
• Primary Examiner(s): Sterrett, Jonathan G
• Assistant Examiner(s): DELICH, STEPHANIE ZAGARELLA
• Application Number:
  US11/396,175
• Publication Number:
  US 20070265903A1
• Time in Patent Office: 2,727 Days
• Field of Search: 705/7.11, 705/7.16, 705/7.18, 705/7.19, 705/7.24, 715/963, 718/102, 718/103, 707/951, 708/112, 702/178
• US Class Current: 705/7.18
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

The present invention is directed generally to an information manager that identifies currently scheduled meetings satisfying selected search parameters, discloses, when permitted, details of the identified meetings to requestors, and merges requested and existing meetings when appropriate.

Claims

1. A method, comprising:

(a) receiving a request, at a server, from a requestor to participate in a meeting with one or more of a specified plurality of participants about a selected matter, the requestor being a person;

(b) determining, based on a comparison to one or more other scheduled meetings, that a meeting is currently scheduled for the one or more of the specified plurality of participants and that a currently scheduled meeting is for the selected matter based on one or more of a common subject, agenda item, or attachment, wherein the comparison is based on a structured query of a subscriber database using, in one or more search fields, a subset of meeting information received in the request, the subset of meeting information being defined in a set of rules that define what degree of similarity is needed between the selected matter and the one or more other scheduled meetings; and

(c) before performing a meeting merger step, performing, by the server, one or more of the following steps;

(c1) notifying the requestor of at least one of the existence and details of the currently scheduled meeting, wherein notification of the requestor of the at least one of the existence and details depends on one or more of (i) an authority level of the requestor, wherein an authentication procedure is executed in which the requestor is asked to provide a password before the requestor is notified of the at least one of the existence and details of the currently scheduled meeting, and (ii) a stipulated level of restriction by a meeting organizer; and

(c2) forwarding a meeting merger invitation to the requestor to merge the requested meeting with the currently scheduled meeting, wherein the invitation is a graphical user interface presented to the requestor which includes a participant field, a scheduled at field, a location field, subject matter of matching meeting information, other information regarding the matching meeting information and user selectable icons for approving or rejecting the meeting merger invitation;

(d) receiving, from the requestor and the one or more of the plurality of participants, indications approving a meeting merger between the requested meeting and the currently scheduled meeting; and

(e) merging, by the server, based on the approving indications, the requested meeting and the currently scheduled meeting resulting in a merged meeting.

2. The method of claim 1, wherein step (c1) is performed and further comprising:

(f) determining that the currently scheduled meeting is at least partially restricted and wherein step (c1) comprises the sub steps of;

determining that the currently scheduled meeting is at least partially restricted, and notifying the requestor of the existence of the currently scheduled meeting but not details regarding the meeting.

3. The method of claim 2, wherein step (c1) comprises the sub steps of:

determining that the currently scheduled meeting is fully restricted, and not notifying the requestor of the existence of the currently scheduled meeting.

4. The method of claim 2, wherein step (c1) comprises the sub steps of:

determining that the currently scheduled meeting is open, and notifying the requestor of the existence and details of the currently scheduled meeting.

5. The method of claim 1, wherein step (c1) is performed, wherein the currently scheduled meeting is at least partially restricted, and further comprising:

(a) determining whether the requestor is authorized to receive the meeting notification; and

wherein step (c1) comprises the sub steps of;

when the requester is authorized to receive the meeting notification, performing step (c1); and

when the requester is unauthorized to receive the meeting notification, not performing step (c1).

6. The method of claim 1, wherein step (c1) is performed and further comprising:

(b) determining that the currently scheduled meeting is at least partially restricted

and notifying at least some of the participants of the currently scheduled meeting of the request seeking permission to provide to the requestor meeting information, which the requestor is otherwise not entitled to receive.

7. The method of claim 1, wherein step (c2) is performed and further comprising:

determining that the currently scheduled meeting and requested meeting are substantially similar, wherein step (c2) is performed when the meetings are substantially similar based on the rules that define a degree of similarity needed to match the currently scheduled meeting and the requested meeting.

8. An information manager, comprising:

a server, wherein the server includes;

(a) a calendar module operable to maintain scheduling information for meetings involving at least one subscriber;

(b) a messaging module operable to send and receive electronic messages; and

(c) a meeting notification agent operable to;

(c1) receive a request from a requestor, the requestor being a person, to identify a currently scheduled meeting matching a set of selected parameters;

(c2) determine, based on a comparison to one or more other scheduled meetings, that a meeting matching the set of selected parameters exists wherein the matching matches one or more participants and one or more of a common subject, agenda item or attachment, wherein the matching is based on a structured query of a subscriber database using, in one or more search fields, a subset of meeting information received in the request, the subset of meeting information being defined in a set of rules that define what degree of similarity is needed between the set of selected parameters and the one or more other scheduled meetings;

(c3) determine that selected information regarding the matching meeting may be disclosed to the requestor, wherein the determination (c3) is based on one or more of (i) an authority level of the requestor, wherein an authentication procedure is executed in which the requestor is asked to provide a password before the meeting details will be disclosed to the requestor, and (ii) a stipulated level of restriction by a meeting organizer; and

(c4) before the merger agent performs a step of merging meetings, notifying the requestor of the selected information;

(d) a merger agent that cooperates with the processor, the merger agent receives, from the requestor and one or more of a plurality of participants, indications approving a meeting merger between a requested meeting and the currently scheduled meeting and the processor merges, based on the approving indications, the requested meeting and the currently scheduled meeting resulting in a merged meeting.

9. The manager of claim 8, wherein the set of selected parameters comprises at least one of a set of participant identities, a time period during which eligible meetings are scheduled, a subject of the meeting, one or more agenda items for the meeting, an attachment for the meeting, a duration of the meeting, contact details for the meeting, and physical location.

10. The manager of claim 8, wherein operation (c3) comprises the sub-operation of determining that disclosure of information regarding the matching meeting has been restricted by at least one of the participants of the matching meeting.

11. The manager of claim 8, wherein operation (c3) comprises the sub-operation of determining that the requestor is authorized to receive information regarding the matching meeting.

12. The manager of claim 8, wherein the request comprises a set of search fields corresponding to the set of selected parameters and a set of update fields providing desired changes to any matching meeting.

13. The manager of claim 8, wherein, determining that the matching meeting is partially restricted, and disclosing to the requestor the selected information comprising the existence of the meeting but excluding at least a plurality of the set of matching meeting participants, the scheduled time for the matching meeting, the subject matter of the matching meeting, and the location of the matching meeting.

14. The manager of claim 8, wherein, determining that the matching meeting is fully restricted and not disclosing the selected information to a requestor.

15. An information manager, comprising:

a server, wherein the server includes;

(a) a calendar module, associated with a server, operable to maintain scheduling information for meetings involving at least one subscriber;

(b) a messaging module operable to send and receive electronic messages; and

(c) a meeting merge agent running on the server that is operable to;

(c1) receive a request from a requestor, the requestor being a person, to participate in a meeting about a selected matter;

(c2) determine, based on a comparison to one or more other scheduled meetings, that a currently scheduled meeting is sufficiently similar to the meeting identified in the request based on matching one or more participants and the selected matter based on one or more of a common subject, agenda item, or attachment, wherein the comparison is based on a structured query of a subscriber database using, in one or more search fields, a subset of meeting information received in the request, the subset of information being defined in a set of rules that define what degree of similarity is sufficient to match the selected matter and the one or more other scheduled meetings; and

(c3) before merging meetings, providing a meeting merge request to at least one of the requestor and a participant of the currently scheduled meeting seeking permission to merge the identified meeting and the currently scheduled meeting, wherein the meeting merge request is a graphical user interface which includes a participant field, a scheduled at field, a location field, subject matter of the matching meeting information, other information regarding the matching meeting information and user selectable icons for approving or rejecting the meeting merge request;

(c4) receive, from the requestor and one or more participants, indications approving a meeting merger between the requested meeting and the currently scheduled meeting; and

(c5) merge, by the meeting merge agent, based on the approving indications, the requested meeting and the currently scheduled meeting resulting in a merged meeting.

16. The manager of claim 15, wherein the merge agent is operable to form a subset of the meeting information contained in the request, the subset defining when a currently scheduled meeting is substantially similar to the identified meeting based on a set of rules that define what degree of similarity is sufficient to match the selected matter and the one or more other scheduled meetings, and is used to search for a currently scheduled meeting.

17. The manager of claim 15, wherein, when the meetings are merged, at least one of the following is true:

a start time for the merged meeting is a start time of at least one of the currently scheduled and identified meetings, a duration of the merged meeting is a sum of durations of the currently scheduled and identified meetings, a set of participants of the merged meeting comprises participants of the currently scheduled and identified meetings, and an agenda for the merged meeting comprises items in agendas for the currently scheduled and identified meetings.

18. The manager of claim 15, further comprising:

(d) a meeting notification agent operable to;

(d1) receive a second request from a second requestor to identify a currently scheduled meeting matching a set of selected search parameters;

(d2) determining that a meeting matching the set of selected search parameters exists based on the currently scheduled meeting matching the set of selected search parameters;

(d3) determining that selected information regarding the meeting may be disclosed to the second requestor; and

(d4) notifying the second requestor of the selected information.