Financial institution account-associated rewards program

• US 8,608,061 B2
• Filed: 07/02/2008
• Issued: 12/17/2013
• Est. Priority Date: 10/27/2006
• Status: Active Grant

• Current Assignee: Kasasa Ltd.
• Original Assignee: BancVue Limited
• Inventors: Krajicek, Gabriel Michael, Shafer, Donald Gordon, Chapman, Shawn, Barton, Paul Rudolph
• Primary Examiner(s): STANFORD, CHRISTOPHER J
• Application Number:
  US12/167,034
• Publication Number:
  US 20090006212A1
• Time in Patent Office: 1,994 Days
• Field of Search: 235/380
• US Class Current: 235/380
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/28 Pre-payment schemes, e.g. "pay before"
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user

Abstract

A system and method of operating a rewards program through a financial institution for granting rewards to customers enrolled in the rewards program wherein the customer receives one or more reward credits in an account associated with the financial institution if the customer meets certain qualification criteria. The method may include determining if the account qualifies for an award credit; assigning a reward credit to the account; receiving purchase information regarding a purchase made at a merchant associated with the customer'"'"'s account; identifying from the purchase information whether the purchase was made at a qualifying merchant; and applying the reward credit towards the purchase made by the customer at the qualifying merchant by applying a reward credit to the customer'"'"'s account based upon the business rules applicable to the reward program. The method also determines if a reward credit has expired, in which event either the merchant or the financial institution may receive the benefit of any unused or expired reward credits depending on the particular embodiment of the reward program. The method also creates and provides notification to the customer of reward credit information.

Claims

1. An automated method of operating a rewards program through a financial institution, comprising:

enrolling a plurality of customers from a particular customer market segment or category having at least one account with the financial institution in the rewards program, wherein if an account of one of the customers associated with the rewards program meets certain qualifying criteria the one customer receives one or more reward credits in monetary units associated with the account;

selecting at least one merchant as a qualifying merchant in the rewards program which provides products or services attractive to customers from the particular customer market segment or category, wherein the financial institution selects to include the merchant as a qualifying merchant in the rewards program independently of the merchant choosing to participate in the rewards program;

wherein the method includes a transaction module for;

determining if the account qualifies for a reward credit;

assigning a reward credit to the account if the account qualifies for a reward credit;

receiving purchase information regarding a purchase made at a merchant by the one customer wherein the payment for such purchase is associated with the account;

identifying from the purchase information whether the purchase was made at a qualifying merchant for the rewards program; and

applying the reward credit towards the purchase made by the one customer at the at least one qualifying merchant by applying the reward credit to the one customer'"'"'s account based upon business rules applicable to the rewards program.

2. The method of claim 1, wherein the business rules applicable to the rewards program provide that the assigned reward credits will expire if not utilized within certain time limitations and the method further comprises:

determining if a reward credit has expired.

3. The method of claim 2, wherein the financial institution pays the one or more reward credits to the one customer without repayment from the at least one qualifying merchant, so that the financial institution receives a benefit of any unused or expired reward credits that are not applied to the one customer'"'"'s account.

4. The method of claim 1, wherein:

selecting at least one merchant as a qualifying merchant in the rewards program comprises

selecting a merchant as a first qualifying merchant and selecting another merchant as a second qualifying merchant in the rewards program wherein the financial institution selects to include the first and second qualifying merchants in the rewards program independently of the merchants choosing to participate in the rewards program;

the business rules of the reward program permit the one customer to redeem rewards credits at a predefined qualifying merchant selected from the first and second qualifying merchants toward a future purchase at the predefined qualifying merchant;

the transaction module step of receiving comprises;

receiving purchase information regarding a first purchase made at the first qualifying merchant and regarding a second purchase made at the second qualifying merchant wherein the payments for such purchases is associated with the account and further includes the step of identifying from the purchase information whether the purchases were made at the first qualifying merchant or the second qualifying merchant; and

the transaction module step of applying comprises;

applying a reward credit toward a future purchase made by the one customer at the predefined qualifying merchant.

5. The method of claim 1, wherein the step of receiving purchase information comprises:

receiving purchase information each time the one customer uses the account to pay for a purchase at a merchant.

6. The method of claim 1, wherein the selecting of the merchant as a qualifying merchant in the rewards program includes the financial institution selecting to include the qualifying merchant in the rewards program without entering into an agreement regarding the rewards program with the qualifying merchant.

7. The method of claim 1, wherein the selecting of the merchant as a qualifying merchant in the rewards program includes the financial institution selecting to include the qualifying merchant in the rewards program without notifying the qualifying merchant regarding the rewards program.

8. The method of claim 1, wherein the financial institution is a bank or credit union, the account is a conventional banking account, and the financial institution sets the qualification criteria for when the customer'"'"'s account is entitled to a reward credit so that the customer is provided with incentives to use more of the financial institution'"'"'s services.

9. The method of claim 8, wherein the qualification criteria for a reward credit is based upon account activity not limited to debit or credit card transactions.

10. The method of claim 1, wherein the financial institution sets the business rules applicable to the rewards program for applying the reward credits.

11. The method of claim 1, wherein the one customer is issued a payment device associated with the one customer'"'"'s account to provide payment to the qualifying merchant but the customer may provide payment to the qualifying merchant using a variety of payment mechanisms not limited to the use of the payment device.

12. The method of claim 1 wherein the one customer is provided notice of a status of the one customer'"'"'s reward account, including at least one of i) the reward credits earned by the one customer'"'"'s account and ii) the amount of reward credits applied to the one customer'"'"'s account during a period.

13. The method of claim 1, wherein the financial institution establishes a plurality of rewards programs for different customer categories and selects different qualifying merchants, qualification criteria, or business rules for different customer categories.

14. The method of claim 1, further comprising repeating the steps of assigning, receiving, identifying and applying on an ongoing basis for purchases by the plurality of customers, wherein the plurality of customers have accounts at the financial institution.

15. A system in communication with a core processing system for operating a rewards program through a financial institution for granting reward credits to customers having an account at the financial institution, comprising:

circuitry for receiving from and transmitting to the core processing system information about the financial institution customers'"'"' accounts and account activity, including purchase information about purchases made at a plurality of merchants by customers through accounts associated with the financial institution;

a transaction module coupled to the core processing system for managing enrollment in and transactions associated with the rewards program, wherein the transaction module comprises;

a memory unit operable for storing a computer program for operating the rewards program; and

a processor coupled to said memory unit, wherein said processor, responsive to said rewards computer program, comprises;

circuitry for enrolling a plurality of customers from a particular customer market segment having at least one account with the financial institution in the rewards program, wherein if an account of one of the customers associated with the rewards program meets certain qualifying criteria the one customer receives one or more reward credits in monetary units associated with the account;

circuitry for receiving a selection to include at least one merchant as a qualifying merchant in the rewards program which provides products or services attractive to the particular customer market segment, wherein the selection of the at least one qualifying merchant is independent of the merchant choosing to participate in the rewards program;

circuitry for determining if a customer'"'"'s account is associated with the rewards program;

circuitry for determining if the account qualifies for a reward credit based upon the qualification criteria;

circuitry for instructing the financial institution to assign a reward credit to the account if the account qualifies for a reward credit;

circuitry for receiving purchase information regarding a purchase made at a merchant which is associated with the customer'"'"'s account;

circuitry for identifying from the purchase information whether the purchase was made at a qualifying merchant for the rewards program; and

circuitry for instructing the financial institution to apply a reward credit towards the purchase made by the customer at the at least one qualifying merchant based upon business rules applicable to the rewards program; and

wherein the financial institution credits a reward credit or debits a reward credit to the financial institution customer'"'"'s account in response to instructions from the transaction module.

16. The system of claim 15, wherein the business rules applicable to the rewards program provide that the assigned reward credits will expire if not utilized within certain time limitations and the processor further includes circuitry that determines if a reward credit has expired.

17. The system of claim 16, wherein the processor further includes circuitry that creates a virtual account for tracking on an individual account basis the reward credits associated with each account associated with the rewards program and the transaction module debits a customer'"'"'s virtual account if a reward credit is expired and instructs the financial institution to credit the financial institution'"'"'s account for such credit.

18. The system of claim 15, wherein:

the circuitry for selecting the at least one merchant as a qualifying merchant in the rewards program comprises;

circuitry for selecting a merchant as a first qualifying merchant and selecting another merchant as a second qualifying merchant in the rewards program wherein the selection of the first and second qualifying merchants in the rewards program is made independently of the merchants choosing to participate in the rewards program;

the business rules of the reward program permit a customer in the reward program to redeem rewards credits at a predefined qualifying merchant selected from the first and second qualifying merchants toward a future purchase at the predefined qualifying merchant;

the circuitry for receiving comprises;

circuitry for receiving purchase information regarding a first purchase made at the first qualifying merchant and regarding a second purchase made at the second qualifying merchant wherein the payments for such purchases are associated with the account and for identifying from the purchase information whether the purchases were made at the first qualifying merchant or the second qualifying merchant; and

the processor further includes circuitry that applies a reward credit only toward a future purchase by the customer at the predefined qualifying merchant.

19. The system of claim 15, wherein the circuitry for receiving a selection to include a merchant as a qualifying merchant in the rewards program includes circuitry for receiving the selection from the financial institution.

20. The system of claim 19, wherein the financial institution selects a qualifying merchant for a rewards program without entering into an agreement regarding the rewards program with the qualifying merchant.

21. The system of claim 19, wherein the financial institution selects a qualifying merchant for a rewards program without notifying the qualifying merchant.

22. The system of claim 15, wherein the financial institution is a bank or credit union, the account is a conventional banking account, and the financial institution sets the qualification criteria for when the account is entitled to a reward credit so that the customer is provided with incentives to use more of the financial institution'"'"'s services.

23. The system of claim 22, wherein the qualification criteria for a reward credit is based upon account activity not limited to debit or credit card transactions.

24. The system of claim 15, wherein the financial institution sets the business rules applicable to the rewards program for applying the reward credits to purchases made by the customer.

25. The system of claim 15, wherein the financial institution issues the customer a payment device associated with the customer'"'"'s account for making purchases, but the customer may provide payment to a qualifying merchant using a variety of payment mechanisms not limited to the use of the payment device.

26. The system of claim 15, wherein the processor included circuitry for creating a notification to the customer of the status of the customer rewards account and the transaction module provides notification of the status of the customer rewards account, including at least one of i) reward credits earned and ii) the amount of reward credits applied to the customer account during a period.

27. The system of claim 15, wherein the financial institution is capable of establishing a plurality of rewards programs through the transaction module for different customer market segments or categories and select different qualifying merchants, qualification criteria, or business rules for different customer categories.

28. The system of claim 15, wherein the transaction module processor comprises circuitry for repeating the processing steps of assigning, receiving, identifying and applying on an ongoing basis for purchases by the plurality of customers having accounts at the financial institution associated with the rewards program.

29. A computer program product containing program instructions for execution on a computer system in communication with a financial institution core processing system, which when executed by the computer system, causes the computer system to perform a method for operating a rewards program through the financial institution, said method comprising:

enrolling a plurality of customers from a particular customer market segment or category having at least one account with the financial institution in the rewards program wherein if an account of one of the customers associated with the rewards program meets certain qualifying criteria the one customer receives one or more reward credits in monetary units associated with the account;

selecting to include the at least one merchant as a qualifying merchant in the rewards program which provides products or services to customers from the particular customer market segment or category, wherein the financial institution selects to include the qualifying merchant in the rewards program independently of the merchant choosing to participate in the rewards program;

determining if the account qualifies for an award credit;

assigning a reward credit to the account if the account qualifies for an award credit;

receiving purchase information regarding a purchase made at the at least one merchant by the one customer wherein the payment for the purchase is associated with the account;

identifying from the purchase information whether the purchase was made at the at least one qualifying merchant for the rewards program; and

applying the reward credit towards the purchase made by the one customer at the at least one qualifying merchant by applying the reward credit to the one customer'"'"'s account based upon business rules applicable to the rewards program.

30. The computer program product of claim 29, wherein the business rules applicable to the rewards program provide that the assigned reward credits will expire if not utilized within certain time limitations and the method further comprises:

determining if a reward credit has expired.

31. An automated method of operating a rewards program through a financial institution, comprising:

enrolling a plurality of customers from a particular customer market segment or category having at least one account with the financial institution in the rewards program, wherein if an account of one of the customers associated with the rewards program meets certain qualifying criteria the one customer receives one or more reward credits in monetary units associated with the account;

selecting a merchant as a first qualifying merchant in the rewards program,

selecting another merchant as a second qualifying merchant in the rewards program;

wherein the financial institution selects to include the merchants as first and second qualifying merchants in the rewards program independently of the merchants choosing to participate in the rewards program and wherein the business rules of the reward program permit the one customer to redeem rewards credits associated with

qualifying merchants toward a subsequent purchase at a predefined qualifying merchant designated by the customer from the first and second qualifying merchants;

wherein the method includes a transaction module for;

determining if the account qualifies for a reward credit;

assigning a reward credit to the account if the account qualifies for a reward credit;

receiving purchase information regarding a first purchase made at the first qualifying merchant and regarding a second purchase made at the second qualifying merchant wherein the payments for such purchases is associated with the account;

identifying from the purchase information whether the purchases were made at the first qualifying merchant or the second qualifying merchant;

reporting to the one customer reward credits granted due to purchases made by the one customer during an account cycle at each of the qualifying merchants;

the one customer designating a qualifying merchant for applying the reward credits earned at the predefined qualifying merchant during the cycle towards a third purchase made by the one customer at the predefined qualifying merchant;

receiving purchase information about a third purchase by the one customer at the predefined qualifying merchant;

applying the reward credits associated with the designated qualifying merchant to the third purchase at the predefined qualifying merchant if the purchase is made before the expiration of the reward credits.