Methods and systems for transferring voice messages and faxes over a network

• US 8,630,396 B2
• Filed: 04/12/2011
• Issued: 01/14/2014
• Est. Priority Date: 05/02/2005
• Status: Expired due to Fees

• Current Assignee: CallWave Communications, LLC
• Original Assignee: CallWave Communications, LLC
• Inventors: Herriman, Scott, Johannessen, Ivan, Kirchhoff, Leland W., Trandal, David, Tognazzini, Donnie, Williams, Russell, Kelley, Colin
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US13/084,957
• Publication Number:
  US 20110191441A1
• Time in Patent Office: 1,008 Days
• Field of Search: 379/93.08, 379/93.01, 379/90.01, 379/100.08, 379/88, 379/11
• US Class Current: 379/100.08
• CPC Class Codes: H04M 11/066 Telephone sets adapted for data transmision

Abstract

Processes and systems for transferring communication messages, such as fax and voice messages, between a computer and a terminal are disclosed. For example, a fax message intended for a user is received at a call processing system. A voice message intended for the user is received at the call processing system. An initial portion of the fax message and the voice message are transferred to a user terminal. The user can view the initial portion of the fax message and listed in the initial portion of the voice message using the user terminal. At least a second portion of the fax message is downloaded to the user terminal in a trickle mode, and at least a second portion of the voice message is downloaded to the user terminal in a trickle mode.

Claims

1. A method of storing and downloading files, the method comprising:

receiving and storing a first file at a media storage system;

receiving and storing a second file at the media storage system;

downloading an initial portion of the first file to a user terminal and enabling a user to view, play, or view and play the initial portion of the first file using the user terminal;

downloading an initial portion of the second file to the user terminal and enabling the user to view, play, or view and play the initial portion of the second file using the user terminal;

automatically beginning downloading at least a second portion of the first file to the user terminal using a trickle mode;

automatically beginning downloading at least a second portion of the second file to the user terminal using the trickle mode;

determining that the user has selected the first file during the trickle mode download of the second portion of the second file;

automatically pausing the trickle mode download of the second portion of the second file at least partly in response to determining that the user has selected the first file;

completing downloading at least the second portion of the first file in a burst mode while the trickle mode download of the second portion of the second file is paused; and

automatically resuming the trickle mode download of the second portion of the second file after the second portion of the first file has been downloaded in burst mode.

2. The method as defined in claim 1, wherein the initial portion of the first file, the initial portion of the second file, or the initial portions of first and second files are downloaded to the user terminal using a burst mode.

3. The method as defined in claim 1, wherein the initial portion of the first file, the initial portion of the second, or the initial portions of first and second files are downloaded to the user terminal using the trickle mode.

4. The method as defined in claim 1, further comprising downloading at least second portions in trickle mode, if there is more than one second file, that have not been selected by the user using a round robin process.

5. The method as defined in claim 1, wherein the second file is received at the media storage system prior to the first file and the initial portion of the second file is downloaded to the user terminal before the initial portion of the first file.

6. The method as defined in claim 1, wherein the user terminal displays links to the downloaded initial portions of the first file and the second file.

7. The method as defined in claim 1, wherein the first file is downloaded from the media storage system to the user terminal using the Internet.

8. The method as defined in claim 1, further comprising causing a user interface to be displayed via the user terminal, the user interface including:

an entry corresponding to the first file and second file;

a first file-type identifier associated with the first file and a second file-type identifier associated with the second file entry;

a file length indicator associated with the first file that indicates the length of the file in time.

9. A method of storing and downloading files to user terminals, the method comprising:

receiving over a data network a first plurality of files at a media storage system;

storing the first plurality of files at the media storage system;

automatically initiating the download of initial portions of the first plurality of files to a user terminal;

during the download of initial portions of the first plurality of files to the user terminal, determining if a user has selected one of the first plurality of files before the selected file has been downloaded in its entirety;

automatically pausing the download of the first plurality of files that have not been selected by the user at least partly in response to determining that the user has selected one of the first plurality of files;

downloading the selected one of the first plurality of files in a burst mode while the download of the first plurality of files that have not been selected by the user is paused;

after the selected one of the first plurality of files has been downloaded in burst mode, automatically resuming the download of the initial portions of the first plurality of files that have not been selected by the user; and

downloading additional portions of the first plurality of files that have not been selected by the user after the initial portions of the non-selected first plurality of files have been downloaded in their entirety.

10. The method as defined in claim 9, wherein the user terminal is configured to present the downloaded initial portions to the user after receiving a corresponding user instruction.

11. The method as defined in claim 9, wherein the user terminal is a personal computer or an interactive television.

12. The method as defined in claim 9, wherein the user terminal accesses the media storage system using the same network used by the media storage system to receive the files.

13. The method as defined in claim 9, wherein the initial portions of the first plurality of files are downloaded to the user terminal in background mode.

14. The method as defined in claim 9, further comprising downloading at least second portions of the first plurality of files that have not been selected by the user using a round robin process.

15. The method as defined in claim 9, further comprising downloading at least second portions of the first plurality of files that have not been selected by the user using a first-in-first-out process.

16. The method as defined in claim 9, further comprising downloading at least second portions of the first plurality of files that have not been selected by the user using a last-in-first-out process.

17. The method as defined in claim 9, wherein the data network is the Internet.

18. The method as defined in claim 9, further comprising:

receiving file identification information associated with the first plurality of files; and

transmitting to the user terminal the file identification information.

19. The method as defined in claim 9, further comprising causing a user interface to be displayed via the user terminal, the user interface including:

an entry corresponding to a first file of the first plurality of files;

an entry corresponding to a second file of the first plurality of files;

a file type identifier associated with the first file entry that identifies the first file file-type, and a file length indicator associated with the first file entry that indicates the length of the first file in time; and

a file type identifier associated with the second file entry that identifies the second file file-type, and a file length indicator associated with the second file entry that indicates the length of the second file in time.

20. A system configured to download files to user terminals, the system comprising:

one or more computing devices;

nontransitory computer readable memory that stores program code that, when executed by the one or more computing devices, performs operations comprising;

receiving a first plurality of files;

storing the first plurality of files;

automatically initiating the download of initial portions of the first plurality of files to a user terminal;

during the download of initial portions of the first plurality of files to the user terminal, determining if a user has selected one of the first plurality of files before the selected file has been downloaded in its entirety;

automatically pausing the download of the first plurality of files that have not been selected by the user at least partly in response to determining that the user has selected one of the first plurality of files;

downloading the selected one of the first plurality of files in a burst mode while the download of the first plurality of files that have not been selected by the user is paused;

after the selected one of the first plurality of files has been downloaded in burst mode, automatically resuming the download of the initial portions of the first plurality of files that have not been selected by the user; and

downloading additional portions of the first plurality of files that have not been selected by the user after the initial portions of the non-selected first plurality of files have been downloaded in their entirety.