IP phone routing and call initiation based on location information

• US 8,644,836 B2
• Filed: 08/03/2007
• Issued: 02/04/2014
• Est. Priority Date: 08/03/2007
• Status: Active Grant

• Current Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Original Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Inventors: Ridley, Jeffrey, Crausaz, Pascal, Basart, Edwin
• Primary Examiner(s): DOAN, KIET M
• Application Number:
  US11/890,304
• Publication Number:
  US 20090247188A1
• Time in Patent Office: 2,377 Days
• Field of Search: 455/417, 455/554, 455/415, 455/567, 455/550.1, 455/420, 455/456.1, 455/456.6, 455/456.2, 455/456.3, 455/435.1, 455/445, 455/560, 455/426.1, 379/220.1, 379/201.1, 379/212.1, 370/352, 370/328
• US Class Current: 455/445
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1094 Inter-user-equipment sessions transfer or sharing
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/20 Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel

Abstract

Routing an incoming call for an IP phone system is disclosed. A location data for a mobile device is received. A way point based at least in part on the location data is determined. A state for a user of the IP phone system is determined based at least in part on the way point. An incoming call is routed to the IP phone system based at least in part on the state.

Claims

1. A method of routing an incoming call for an IP phone system comprising:

receiving a location data for a mobile device, wherein the location data indicates where the mobile device is located, and wherein the location comprises a latitude and a longitude;

determining a way point based at least in part on the location data being near or inside an area associated with the way point, wherein determining the way point comprises;

selecting a first way point from one or more possible way points in a way point database,

determining whether the location data is located within an area associated with the first way point,

in the event the location data is located within the area associated with the first way point, indicating the way point is the first way point,

in the event that no way point of the one or more possible way points in the way point is determined to be associated with the location, indicating the way point is a default way point;

determining a state for a user of the IP phone system based at least in part on the way point; and

routing an incoming call to the IP phone system based at least in part on the state.

2. A computer program product for routing an incoming call for an IP phone system, the computer program product being embodied in a non-transitory computer readable medium and comprising computer instructions for:

receiving a location data for a mobile device user, wherein the location data indicates where the mobile device is located, and wherein the location comprises a latitude and a longitude;

determining a way point based at least in part on the location data being near or inside an area associated with the way point, wherein determining the way point comprises;

selecting a first way point from one or more possible way points in a way point database,

determining whether the location data is located within an area associated with the first way point,

in the event the location data is located within the area associated with the first way point, indicating the way point is the first way point,

in the event that no way point of the one or more possible way points in the way point is determined to be associated with the location, indicating the way point is a default waypoint;

determining the state for a user of the IP phone system based at least in part on the way point; and

routing an incoming call to the IP phone system based at least in part on the state.

3. A system for routing an incoming call for an IP phone system comprising:

an interface for receiving a location data for a mobile device user, wherein the location data indicates where the mobile device is located, wherein the location comprises a latitude and a longitude;

a way point determiner for determining a way point based at least in part on the location data being near or inside an area associated with the way point, wherein determining the way point comprises;

selecting a first way point from one or more possible way points in a way point database,

determining whether the location data is located within an area associated with the first way point,

in the event the location data is located within the area associated with the first way point, indicating the way point is the first way point,

in the event that no way point of the one or more possible way points in the way point is determined to be associated with the location, indicating the way point is a default waypoint;

a processor for determining the state for a user of the IP phone system based at least in part on the way point; and

a phone system interface for routing an incoming call to the IP phone system based at least in part on the state.

4. The system as in claim 3, wherein determining the way point comprises identifying the way point closest to the location data.

5. The system as in claim 3, wherein determining the way point comprises identifying a phone number associated with the location data.

6. The system as in claim 3, wherein the state is based at least in part on one or more of the following:

a date and a time.

7. The system as in claim 3, wherein the state is based at least in part on one or more of the following:

a day of the week and a holiday.

8. The system as in claim 3, wherein the state is based at least in part on one or more of the following:

a call handling mode and a buddy list.

9. The system as in claim 3, wherein the state is based at least in part on one or more of the following:

a phone presence state and a computer presence state.

10. The system as in claim 3, wherein the state is based at least in part on a previous way point.

11. The system as in claim 3, wherein the state is based at least in part on a previous state.

12. The system as in claim 3, wherein the state is based at least in part on an incoming caller'"'"'s phone number.

13. The system as in claim 3, wherein routing the incoming call comprises routing the incoming call to the IP phone system to a phone number associated with the way point.

14. The system as in claim 3, wherein routing the incoming call comprises routing the incoming call to the IP phone system to voice mail.

15. The system as in claim 3, wherein routing the incoming call comprises routing the incoming call to the IP phone system to play a predetermined message.

16. A method of initiating a call for an IP phone system comprising:

receiving a location data for a mobile device, wherein the location data indicates where the mobile device is located, and wherein the location comprises a latitude and a longitude;

determining a way point based at least in part on the location data being near or inside an area associated with the way point, wherein determining the way point comprises;

selecting a first way point from one or more possible way points in a way point database,

determining whether the location data is located within an area associated with the first way point,

in the event the location data is located within the area associated with the first way point, indicating the way point is the first way point,

in the event that no way point of the one or more possible way points in the way point is determined to be associated with the location, indicating the way point is a default way point;

determining a state for a user of the IP phone system based at least in part on the way point; and

initiating a call from the IP phone system to a destination phone number based at least in part on the state including initiating a call to a phone number associated with the way point.

17. A system for initiating a call for an IP phone system comprising:

an interface for receiving a location data for a mobile device, wherein the location data indicates where the mobile device is located, and wherein the location comprises a latitude and a longitude;

a way point determiner for determining a way point based at least in part on the location data being near or inside an area associated with the way point, wherein determining a way point comprises;

selecting a first way point from one or more possible way points in a way point database,

determining whether the location data is located within an area associated with the first way point,

in the event the location data is located within the area associated with the first way point, indicating the way point is the first way point,

in the event that no way point of the one or more possible way points in the way point is determined to be associated with the location, indicating the way point is a default way point;

a processor for determining a state for a user of the IP phone system based at least in part on the way point; and

a phone system interface for initiating a call from the IP phone system to a destination phone number based at least in part on the state including initiating a call to a phone number associated with the way point.

18. The system as in claim 17, wherein the way point is associated with a behavior.

19. The system as in claim 17, wherein determining the way point comprises identifying the way point closest to the location data.

20. The system as in claim 17, wherein determining the way point comprises identifying a phone number associated with the location data.

21. The system as in claim 17, wherein the state is based at least in part on a previous way point.

22. The system as in claim 17, wherein the state is based at least in part on a previous state.

23. The system as in claim 17, wherein the state is based at least in part on a location.

24. The system as in claim 17, wherein the area is a circle defined by a center location and a radius.