Electronic toll management

• US 8,660,890 B2
• Filed: 02/06/2009
• Issued: 02/25/2014
• Est. Priority Date: 02/21/2003
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Hedley, Jay E.
• Primary Examiner(s): Nguyen, Kira
• Application Number:
  US12/367,189
• Publication Number:
  US 20090146845A1
• Time in Patent Office: 1,845 Days
• Field of Search: 705/13, 340/928
• US Class Current: 705/13
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G06V 20/62 Text, e.g. of license plates, overlay texts or captions on TV images
• CPC Class Codes: G07B 15/06 Arrangements for road pricing or congestion charging of vehicles or vehicle users, e.g. automatic toll systems
• CPC Class Codes: G08G 1/017 identifying vehicles G08G1/015, G08G1/054 take precedence

Abstract

Electronic toll management includes capturing an image of a vehicle triggered by a transaction event representing an interaction between the vehicle and a facility, determining a vehicle identifier based on the captured image, checking whether the vehicle identifier matches a vehicle identifier provided by a party, and notifying the party of an occurrence of a match.

Claims

1. A computerized method comprising:

providing a website configured to enable users to open an account with a toll management system for payment of toll fees;

electronically receiving, from a user associated with a vehicle and through the user interacting with the website, a request to open a toll payment account and a selection of a preferred toll fee payment method;

generating an account record for the user that includes the selected preferred toll fee payment method and storing the account record in a billing database;

electronically detecting, through use of a vehicle sensor, a transaction event representing an interaction between the vehicle and a toll facility, the transaction event corresponding to the vehicle traveling a particular distance defined as a distance between a starting point and an ending point on a toll road;

in response to detecting the transaction event, using a camera to capture an image of the vehicle;

electronically determining a license plate number and a state for the vehicle based on the captured image of the vehicle;

electronically selecting, based on the determined state, a state vehicle registration system from among multiple different candidate state vehicle registration systems, each candidate state vehicle registration system being a computer system of a public motor vehicle department affiliated with a state;

electronically accessing the selected state vehicle registration system;

electronically searching public motor vehicle records stored by the selected state vehicle registration system using the license plate number as a key for searching the public motor vehicle records;

electronically identifying a public motor vehicle record as corresponding to the vehicle based on the searching of public motor vehicle records stored by the selected state vehicle registration system;

using the identified public motor vehicle record to electronically search the billing database to identify the account record of the user associated with the vehicle;

accessing, from the account record, the preferred toll fee payment method selected by the user;

calculating a toll fee for the transaction event based on the particular distance traveled by the vehicle on the toll road; and

requesting payment of the toll fee corresponding to the transaction event from the user in accordance with the accessed preferred toll fee payment method selected by the user.

2. The method of claim 1, wherein requesting payment from the party comprises:

electronically retrieving a mailing address for the vehicle from the public motor vehicle record identified as corresponding to the vehicle, and

sending, to the mailing address, a request for the payment.

3. The method of claim 1, wherein electronically detecting the transaction event comprises using the vehicle sensor to electronically detect a presence of the vehicle at a toll site of the toll facility and to electronically detect at least one of a characteristic of the vehicle interacting with the toll site.

4. The method of claim 1, wherein electronically selecting from among multiple different candidate state vehicle registration systems comprises electronically selecting from among three or more different candidate state vehicle registration systems based on the determined state.

8. The method of claim 1, further comprising:

electronically receiving, from a second user associated with a second and different vehicle and through the second user interacting with the website, a request to open a toll payment account and a selection of a preferred toll fee payment method for the second user;

generating an account record for the second user that includes the selected preferred toll fee payment method for the second user and storing the account record for the second user in the billing database;

electronically detecting, through use of the vehicle sensor, a second transaction event representing an interaction between the second and different vehicle and the toll facility, the second transaction event corresponding to the second vehicle traveling a second particular distance defined as a distance between a second starting point and a second ending point on the toll road;

in response to detecting the second transaction event, using the camera to capture an image of the second vehicle;

electronically determining a second and different license plate number and a second and different state for the second vehicle based on the captured image of the second vehicle;

electronically selecting, based on the determined second state, a second state vehicle registration system from among the multiple different candidate state vehicle registration systems, the selected second state vehicle registration system and the selected state vehicle registration system being different systems for different states;

electronically accessing the selected second state vehicle registration system;

electronically searching public motor vehicle records stored by the selected second state vehicle registration system using the second license plate number as a key for searching the public motor vehicle records;

electronically identifying a second public motor vehicle record as corresponding to the second vehicle based on the searching of public motor vehicle records stored by the selected second state vehicle registration system;

using the identified second public motor vehicle record to electronically search the billing database to identify the account record for the second user associated with the second vehicle;

accessing, from the account record for the second user, the preferred toll payment method selected by the second user,

calculating a toll fee for the second transaction event based on the second particular distance traveled by the second vehicle; and

requesting payment of the toll fee corresponding to the second transaction event from the second user in accordance with the accessed preferred toll fee payment method selected by the second user.

10. The method of claim 1,

wherein the preferred toll fee payment method selected by the user indicates a preference to pay tolls on a periodic basis, and

wherein requesting payment of the toll fee corresponding to the transaction event from the user comprises requesting payment of the toll fee at the next pay period.

11. The method of claim 1,

wherein the preferred toll fee payment method selected by the user indicates a preference to pay tolls when a predefined aggregate toll fee amount has been reached,

further comprising determining an aggregate toll fee by aggregating the toll fee corresponding to the transaction event with toll fees for the vehicle that were previously incurred but not yet billed;

further comprising determining whether the aggregate toll fee satisfies the predefined aggregate toll fee amount, and

wherein requesting payment of the toll fee corresponding to the transaction event from the user comprises requesting payment of the toll fee conditioned on determining that the predefined aggregate toll fee amount has been reached.

14. The method of claim 1, further comprising enabling the user to perceive, on the website, multiple preferred toll fee payment methods, and

wherein receiving the selection of the preferred toll fee payment method from the user comprises receiving the selection in response to the user selecting, through interacting with the website, the preferred toll fee payment method from among the multiple preferred toll fee payment methods.

15. The method of claim 14, wherein enabling the user to perceive, on the website, multiple preferred toll fee payment methods includes enabling the user to perceive a first toll fee payment method that requests toll fee payments on a periodic basis and a second toll fee payment method that requests payment of toll fees when a predefined toll fee amount has been reached.

16. The method of claim 1, further comprising updating account information in the account record for the user to indicate the determined toll fee for which payment is due.

17. The method of claim 16, further comprising enabling the user to subsequently access the website and to interact with the website to perceive the updated account information.

18. The method of claim 1, further comprising enabling the user to subsequently access the website and to interact with the website to update account information in the account record by changing the selected preferred toll fee payment method to a new preferred toll fee payment method.

19. The method of claim 1, further comprising enabling the user to subsequently access the website and to interact with the website to review account information that includes a toll fee payment history for the user.

20. The method of claim 1, wherein the vehicle sensor comprises one or more of a wire loop embedded in the road, a through-beam sensor that emits a continuous beam across the toll road, and optical sensors.

5. A system comprising:

a billing database for storing user account records;

a toll facility that includes a vehicle sensor and a camera, the toll facility being configured to;

electronically detect, through use of the vehicle sensor, a transaction event representing an interaction between a vehicle and the toll facility, the transaction event corresponding to the vehicle traveling a particular distance defined as a distance between a starting point and an ending point on a toll road, and

in response to detecting the transaction event, using the camera to electronically capture an image of the vehicle; and

a computer system configured to;

provide a website configured to enable users to open an account with a toll management system for payment of toll fees;

electronically receive, from a user associated with the vehicle and through the user interacting with the website, a request to open a toll payment account and a selection of a referred toll fee payment method;

generate an account record for the user that includes the selected preferred toll fee payment method;

store the account record in the billing database;

access the captured image of the vehicle;

electronically determine a license plate number and a state for the vehicle based on the captured image of the vehicle,

electronically select, based on the determined state, a state vehicle registration system from among multiple different candidate state vehicle registration systems, each candidate state vehicle registration system being a computer system of a public motor vehicle department affiliated with a state,

electronically access the selected state vehicle registration system,

electronically search public motor vehicle records stored by the selected state vehicle registration system using the license plate number as a key for searching the public motor vehicle records,

electronically identify a public motor vehicle record as corresponding to the vehicle based on the searching of public motor vehicle records stored by the selected state vehicle registration system,

use the identified public motor vehicle record to electronically search the billing database to identify the account record of the user associated with the vehicle,

access, from the account record, the preferred toll fee payment method selected by the user,

calculate a toll fee for the transaction event based on the particular distance traveled by the vehicle; and

request payment of the toll fee corresponding to the transaction event from the user in accordance with the accessed preferred toll fee payment method selected by the user.

6. The system of claim 5, wherein the toll facility configured to electronically detect the transaction event comprises the toll facility being configured to electronically detect a presence of the vehicle at a toll site of the toll facility and electronically detect, using the vehicle sensor, at least one of a characteristic of the vehicle interacting with the toll site.

7. The system of claim 5, wherein the computer system being configured to electronically select from among multiple different candidate state vehicle registration systems comprises the computer system being configured to electronically select from among three or more different candidate state vehicle registration systems based on the determined state.

9. The method of claim 5, wherein:

the toll facility is further configured to;

electronically detect, through use of the vehicle sensor, a second transaction event representing an interaction between a second and different vehicle and the toll facility, the second transaction event corresponding to the second vehicle traveling a second particular distance defined as a distance between a second starting point and a second ending point on the toll road, and

in response to detecting the second transaction event, using the camera to electronically capture an image of the second vehicle; and

the computer system is further configured to;

electronically receive, from a second user associated with the second vehicle and through the second user interacting with the website, a request to open a toll payment account and a selection of a preferred toll fee payment method for the second user;

generate an account record for the second user that includes the selected preferred toll fee payment method for the second user and storing the account record for the second user in the billing database;

electronically determine a second and different license plate number and a second and different state for the second vehicle based on the captured image of the second vehicle;

electronically select, based on the determined second state, a second state vehicle registration system from among the multiple different candidate state vehicle registration systems, the selected second state vehicle registration system and the selected state vehicle registration system being different systems for different states;

electronically access the selected second state vehicle registration system;

electronically search public motor vehicle records stored by the selected second state vehicle registration system using the second license plate number as a key for searching the public motor vehicle records;

electronically identify a second public motor vehicle record as corresponding to the second vehicle based on the searching of public motor vehicle records stored by the selected second state vehicle registration system;

use the identified second public motor vehicle record to electronically search the billing database to identify the account record for the second user associated with the second vehicle;

access from the account record for the second user, the preferred toll payment method selected by the second user;

calculate a toll fee for the second transaction event based on the second particular distance traveled by the second vehicle; and

request payment of the toll fee corresponding to the second transaction event from the second user in accordance with the accessed preferred toll fee payment method selected by the second user.

12. The system of claim 5, wherein the preferred toll fee payment method selected by the user indicates a preference to pay tolls on a periodic basis, and

wherein the computer system is configured to request payment of the toll fee corresponding to the transaction event from the user by requesting payment of the toll fee at the next pay period.

13. The system of claim 5,

wherein the preferred toll fee payment method selected by the user indicates a preference to pay tolls when a predefined aggregate toll fee amount has been reached,

wherein the computer system is further configured to determine an aggregate toll fee by aggregating the toll fee corresponding to the transaction event with toll fees for the vehicle that were previously incurred but not yet billed;

wherein the computer system is further configured to determine whether the aggregate toll fee satisfies the predefined aggregate toll fee amount, and

wherein the computer system being configured to request payment of the toll fee corresponding to the transaction event comprises the computer system being configured to request payment of the toll fee conditioned on determining that the predefined aggregate toll fee amount has been reached.

21. The system of claim 5, wherein the computer system is further configured to enable the user to perceive, on the website, multiple preferred toll fee payment methods, and

wherein the computer system being configured to receive the selection of the preferred toll fee payment method from the user comprises the computer system being configured to receive the selection in response to the user selecting, through interacting with the website, the preferred toll fee payment method from among the multiple preferred toll fee payment methods.

22. The system of claim 21, wherein the computer system being configured to enable the user to perceive, on the website, multiple preferred toll fee payment methods includes the computer system being configured to enable the user to perceive a first toll fee payment method that requests payment of toll fee payments on a periodic basis and a second toll fee payment method that requests toll fees when a predefined toll fee amount has been reached.

23. The system of claim 5, wherein the computer system is further configured to update account information in the account record for the user to indicate the determined toll fee for which payment is due.

24. The system of claim 23, wherein the computer system is further configured to enable the user to subsequently access the website and to interact with the website to perceive the updated account information.

25. The system of claim 5, wherein the computer system is further configured to enable the user to subsequently access the website and to interact with the website to update account information in the account record by changing the selected preferred toll fee payment method to a new preferred toll fee payment method.

26. The system of claim 5, wherein the computer system is further configured to enable the user to subsequently access the website and to interact with the website to review account information that includes a toll fee payment history for the user.

27. The system of claim 5, wherein the vehicle sensor comprises one or more of a wire loop embedded in the road, a through-beam sensor that emits a continuous beam across the toll road, and optical sensors.