Systems and methods for establishing a telecommunications bridge between a user device and a node

• US 8,665,785 B2
• Filed: 09/13/2010
• Issued: 03/04/2014
• Est. Priority Date: 09/11/2009
• Status: Expired due to Fees

• Current Assignee: Enversa Companies LLC
• Original Assignee: Enversa Companies LLC
• Inventors: Beck, Scott Neil, Pickren, Marc Andrew, Tonini, Gerardo Ettore, Toback, David Stephen
• Primary Examiner(s): Rinehart, Mark
• Assistant Examiner(s): Crompton, Christopher R
• Application Number:
  US12/807,716
• Publication Number:
  US 20110080871A1
• Time in Patent Office: 1,268 Days
• Field of Search: 370/328
• US Class Current: 370/328
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42119 where the identifier is a Uniform Resource Locator
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/527 Centralised call answering arrangements not requiring operator intervention
• CPC Class Codes: H04W 76/11 Allocation or use of connection identifiers

Abstract

Systems and methods for establishing a telecommunications bridge between a user device and a node are provided herein. In some embodiments a method for establishing a telecommunications bridge between a user device and a node includes receiving a request to establish a telecommunications bridge, the request including information indicative of a user device, and a campaign identifier corresponding to at least one node, comparing the campaign identifier to a campaign database, the campaign database including information indicative of campaign identifiers associated with at least one node, and establishing the telecommunications bridge between a user device and at least one node.

Claims

1. A method for establishing a telecommunications bridge between a node and a user device, the method comprising the steps of:

receiving a request to establish a telecommunications bridge, the request including information indicative of a user device, and a campaign identifier corresponding to at least one node;

comparing the campaign identifier to a campaign database, the campaign database including information indicative of campaign identifiers associated with at least one node;

establishing the telecommunications bridge between a user device and at least one node via a campaign management module based upon at least a portion of the information included in the request;

wherein information indicative of the user device includes at least one of an Internet protocol address, a wireless automatic number identification, subscriber identity module card data, temporal data, location data, and carrier information;

wherein the campaign identifier includes a vanity dialing code, the vanity dialing code includes a multi-character string associated with at least one node;

wherein the telecommunications bridge is adapted to utilize one or more communication protocols including any of an end-to-end telecommunications voice channel, telecommunications signaling channel, transmission control protocol/Internet protocol, post office protocol 3, simple mail transfer protocol, file transfer protocol, short message service, Internet protocol-based network socket, or combinations thereof;

wherein receiving the request includes selecting a toll free phone number based upon, information indicative of the user device included in the request; and

establishing an end-to-end telecommunications channel between the user device and a campaign management module utilizing the selected toll free phone number, the end-to-end telecommunications channel including a signaling band having at least a portion of the information included in the request;

delivering an error message to the user device when the campaign identifier is not included in the campaign database;

wherein the end-to-end telecommunications channel between user device and the node is adapted to be held open after the node has terminated communication to allow one or more informational campaigns to be delivered to the user device;

wherein the one or more informational campaigns includes any of an advertisement, a video, a discount, an audio message, a public service announcement, an emergency alert message, a short message service message, a location, directions, a menu, an email message, a ringtone, a coupon, a hyperlink, a web page, an interactive voice response application, an information collection system, a sweepstakes or raffle entry, a program enrollment form, questionnaire, or combinations thereof;

wherein the temporal data associated with the user device is utilized to determine one or more informational campaigns selected for delivery to the user device;

wherein the location data of the user device is utilized to determine one or more informational campaigns selected for delivery to the user device; and

associating at least one node with one or more campaign identifiers.