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Systems and methods for providing customer support

  • US 8,665,865 B2
  • Filed: 06/09/2010
  • Issued: 03/04/2014
  • Est. Priority Date: 10/15/2004
  • Status: Active Grant
First Claim
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1. A method for providing sales or customer support, comprising:

  • receiving data indicative of at least a partial view of a product or service from a telephone having a camera configured to scan and communicate the partial view; and

    based on the data indicative of at least a partial view of the product or service, initiating a connection to a pre-selected person knowledgeable with the product or service.

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