Measuring quality of experience associated with a mobile device

• US 8,670,723 B2
• Filed: 03/08/2012
• Issued: 03/11/2014
• Est. Priority Date: 03/08/2012
• Status: Expired due to Fees

• Current Assignee: Empire Technology Development LLC (Allied Inventors Management, LLC)
• Original Assignee: Empire Technology Development LLC (Allied Inventors Management, LLC)
• Inventors: Phan, Wei Yeu, Yeap, Tralvex
• Primary Examiner(s): GONZALES, APRIL GUZMAN
• Application Number:
  US13/579,248
• Publication Number:
  US 20130237157A1
• Time in Patent Office: 733 Days
• Field of Search: 455/411, 455/410, 370/252, 370/328, 700/245, 382/103, 382/115, 382/118, 382/190, 382/159, 382/160
• US Class Current: 455/67.11
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06V 10/141 Control of illumination
• CPC Class Codes: G06V 10/993 Evaluation of the quality of the acquired pattern
• CPC Class Codes: G06V 40/174 Facial expression recognition
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports

Abstract

Implementations and techniques for measuring quality of experience associated with a mobile device are generally disclosed.

Claims

1. A method, comprising:

receiving one or more criterion data from at least one mobile device;

screening for one or more acceptable mobile devices based at least in part on the one or more criterion data;

sending a request for a quality of experience measurement to the one or more acceptable mobile devices, wherein the request for the quality of experience measurement is associated with one or more activation codes capable of activating the quality of experience measurement at the one or more acceptable mobile devices; and

receiving one or more measured quality of experience data sets from at least the one or more acceptable mobile devices, wherein the one or more measured quality of experience data sets include facial emotional interpretation.

2. The method of claim 1, wherein the one or more criterion data include one or more of the following:

date data, time of day data, location data, a user opt-in assent, and/or an application in use is suitable for facial detection via one or more optical sensors associated with the at least one mobile device.

3. The method of claim 1, wherein the request for the quality of experience measurement is further associated at least in part with a determination that a number of collected samples are less than a number of requested samples.

4. The method of claim 1, wherein the request for the quality of experience measurement is further associated at least in part with a determination that the at least one mobile device matches a requested query.

5. The method of claim 1, further comprising receiving demographic information associated with individual users of the one or more acceptable mobile devices.

6. The method of claim 5, wherein the demographic information includes one or more of the following data:

age data, gender data, and/or ethnicity data.

7. The method of claim 1, further comprising performing a facial emotional interpretation of the one or more measured quality of experience data sets based at least in part on the demographic information.

8. The method of claim 7, wherein the one or more measured quality of experience data sets include pupil size data and/or facial temperature data.

9. The method of claim 1, wherein the request for the quality of experience measurement is further associated at least in part with:

a determination that a number of collected samples are less than a number of requested samples, and

a determination that the at least one mobile device matches a requested query.

10. A method, comprising:

receiving one or more criterion data from at least one mobile device;

screening for one or more acceptable mobile devices based at least in part on the one or more criterion data;

sending a request for a quality of experience measurement to the one or more acceptable mobile devices;

receiving one or more measured quality of experience data sets from at least the one or more acceptable mobile devices;

receiving demographic information associated with individual users of the one or more acceptable mobile devices, wherein the demographic information includes one or more of the following data;

age data, gender data, and/or ethnicity data; and

performing a facial emotional interpretation of the one or more measured quality of experience data sets based at least in part on the demographic information.

11. The method of claim 10, wherein the one or more measured quality of experience data sets include at least one of pupil size data and/or facial temperature data.

12. The method of claim 10, wherein the one or more criterion data include one or more of the following:

date data, time of day data, location data, a user opt-in assent, and/or an application in use is suitable for facial detection via one or more optical sensors associated with the at least one mobile device.

13. The method of claim 10, wherein the request for the quality of experience measurement is associated at least in part with a determination that a number of collected samples are less than a number of requested samples.

14. The method of claim 10, wherein the request for the quality of experience measurement is associated at least in part with a determination that the at least one mobile device matches a requested query.

15. A non-transitory computer-readable medium storing executable instructions that, when executed, cause a computer to perform operations comprising:

receive one or more criterion data from at least one mobile device;

screen for one or more acceptable mobile devices based at least in part on the one or more criterion data;

send a request for a quality of experience measurement to the one or more acceptable mobile devices, wherein the request for the quality of experience measurement is associated with one or more activation codes capable of activating the quality of experience measurement at the one or more acceptable mobile devices;

receive one or more measured quality of experience data sets from at least one of the one or more acceptable mobile devices;

receive demographic information associated with individual users of the one or more acceptable mobile devices, wherein the demographic information includes one or more of the following data;

age data, gender data, and/or ethnicity data; and

perform a facial emotional interpretation of the one or more measured quality of experience data sets based at least in part on the demographic information,

wherein the one or more measured quality of experience data sets include pupil size data and/or facial temperature data,

wherein the one or more criterion data include one or more of the following;

date data, time of day data, location data, a user opt-in assent, and/or an application in use is suitable for facial detection via one or more optical sensors associated with the at least one mobile device, and

wherein the request for the quality of experience measurement is further associated at least in part with;

a determination that a number of collected samples are less than a number of requested samples, and

a determination that the at least one mobile device matches a requested query.