Rating system for determining whether to accept or reject objection raised by user in social network

• US 8,688,796 B1
• Filed: 03/06/2012
• Issued: 04/01/2014
• Est. Priority Date: 03/06/2012
• Status: Active Grant

• Current Assignee: Tal Lavian, Zvi Or-Bach
• Original Assignee: Tal Lavian, Zvi Or-Bach
• Inventors: Lavian, Tal, Or-Bach, Zvi
• Primary Examiner(s): Luu, Le H
• Application Number:
  US13/412,647
• Time in Patent Office: 756 Days
• Field of Search: 709/207, 709/206, 709/204, 709/203, 705/7.32, 705/14.44, 705/14.46, 705/7.29, 705/14.49, 705/14, 705/10, 434/362, 707/732, 707/741, 706/54
• US Class Current: 709/207
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/306 User profiles

Abstract

Embodiments of the invention provide means to the users of the system to provide ratings and corresponding feedback for enhancing the genuineness in the ratings. The system includes a memory coupled to a processor. The memory includes one or more instructions executable by the processor to enable the users of the system to rate each other based on at least one of sharing, exchanging, and selling one of activity, service or product. The system may provide a mechanism to encourage genuineness in ratings provided by the users. Furthermore, the instructions facilitate the rating receivers to provide feedbacks corresponding to the received ratings. The feedback includes accepting or objecting to a particular rating. Moreover, the memory includes instructions executable by the processor to enable the system to determine genuineness of an objection raised by a rating receiver.

Claims

1. A system for enhancing reliability of ratings provided to users in a social network, the system comprising:

(a) a processor;

(b) a memory coupled to the processor, the memory comprising;

(1) a database comprising;

(i) profile information corresponding to each user, the profile information comprising information corresponding to one or more types of ratings received by each user, the ratings being received based on at least one of sharing, exchanging, and selling one of activity, service or product;

(2) instructions executable by the processor to enable a first user to provide rating to a second user based on at least one of sharing, exchanging, and selling one of activity, service or product;

(3) instructions executable by the processor to enable the second user to raise an objection on the rating provided by the first user;

(4) instructions executable by the processor to accept or reject the objection raised by the second user, the objection being accepted or rejected by analyzing the information corresponding to at least one of the one or more types of ratings corresponding to the first user and the second user; and

(5) instructions executable by the processor to update the at least one of the one or more types of ratings corresponding to the first user and the second user, the at least one of the types of ratings being updated based on acceptance or rejection of the objection raised by the second user.

2. The system of claim 1, wherein the memory further comprising instructions executable by the processor to provide a notification to the first user and the second user for one of acceptance or rejection of the objection raised by the second user.

3. The system of claim 1, wherein the memory further comprising instructions executable by the processor to provide a notification to the first user and the second user, the notification corresponds to updating the at least one of the types of ratings of the first user and the second user.

4. The system of claim 1, wherein the at least one of the one or more types of ratings comprises public rating of the second user and rater rating of the first user, the public rating of the second user corresponds to overall rating received by the second user, the rater rating of the first user comprises a rating corresponding to genuineness of the first user in providing rating to one or more other users in the social network.

5. The system of claim 1, wherein the memory further comprising instructions executable by the processor to enable the second user to perform one or more tasks to manage the rating provided by the first user, the user being enabled to perform the one or more tasks based on acceptance or rejection of the objection raised by the second user.

6. The system of claim 5, wherein the one or more tasks comprise one of;

(a) allowing the first user to re-rate the second user; and

(b) rejecting the rating provided by the first user,

wherein the second user is enabled to perform the one or more tasks when the objection raised by the second user is accepted.

7. The system of claim 1, wherein the memory further comprising instructions executable by the processor to enable the second user to accept the rating provided by the first user.

8. The system of claim 7, wherein the memory further comprising instructions, executable by the processor, to update the at least one of the one or more types of ratings corresponding to the first user and the second user based on accepting the rating provided by the first user.

9. The system of claim 1, wherein the second user is enabled to challenge the rejection of the objection to involve one or more rating agencies to manage the rating provided by the first user.

10. The system of claim 9, wherein the at least one of the one or more types of ratings corresponding to the first user and the second user is updated based on managing the rating, provided by the first user to the second user, by the rating agencies.

11. A system for enhancing reliability of ratings provided to users in a social network, the system comprising:

(a) a processor;

(b) a memory coupled to the processor, the memory comprising;

(1) a database comprising;

(i) profile information corresponding to each user, the profile information comprising information corresponding to one or more types of ratings received by each user, the ratings being received based on at least one of sharing, exchanging, and selling one of activity, service or product;

(2) instructions executable by the processor to enable a first user to provide rating to a second user based on at least one of sharing, exchanging, and selling one of activity, service or product;

(3) instructions executable by the processor to analyse the rating, provided by the first user, with respect to a pre-set value of rating, the rating being analysed to determine whether the rating is above, below or equal to the pre-set value of rating;

(4) instructions executable by the processor to perform one or more tasks to enable at least one of the first user and the second user to perform one or more acts corresponding to the rating, the at least one of the first user and the second user being enabled to perform the one or more acts based on analysis of the rating; and

(5) instructions executable by the processor to update the at least one of the one or more types of ratings corresponding to the first user and the second user, the at least one of the types of ratings being updated based on the one or more acts performed by at least one of the first user and the second user.

12. The system of claim 11, wherein the one or more tasks comprise performing at least one of:

Providing a list of options to the first user for enabling the first user to select at least one option therefrom to provide at least one reason for providing low rating to the second user, the list of options being provided to the first user when the rating, provided by the first user to the second user, is below the pre-set value of the rating;

Notify the second user for acceptance of the rating provided by the first user, the notification of acceptance of the rating being provided when the rating is above the pre-set value of rating; and

Prompt the first user to recommend the second user when the rating, provided by the first user to the second user, is above the pre-set value of rating.

13. The system of claim 12, wherein the memory further comprising instructions, executable by the processor, to provide notification to the second user for the recommendation provided by the first user.

14. The system of claim 12, wherein the memory further comprising instructions, executable by the processor, to update the at least one or more types of ratings corresponding to the first user and the second user when the rating provided by the first user is accepted by the second user.

15. The system of claim 11, wherein the memory further comprising instructions, executable by the processor, to enable the second user to raise an objection on the rating provided by the first user, the second user being enabled to raise the objection when the rating provided by the first user is below the pre-set value of rating.

16. The system of claim 15, wherein the memory further comprising instructions executable by the processor to:

enable the first user to accept the objection to re-rate the second user based on the objection raised by the second user;

enable the first user to reject the objection raised by the second user; and

update the at least one of the one or more types of ratings corresponding to the first user and the second user based on at least one of the acceptance and the rejection of the objection raised by the second user.

17. The system of claim 15, wherein the memory further comprising instructions, executable by the processor, to involve one or more rating agencies to manage the rating provided by the first user, the rating agencies being involved to manage the rating when the second user raises the objection on the rating provided by the first user.

18. The system of claim 17, wherein the at least one of the one or more types of ratings corresponding to the first user and the second user is updated based on managing the rating, provided by the first user to the second user, by the rating agencies.

19. The system of claim 11, wherein the at least one of the one or more types of ratings comprises public rating of the second user and rater rating of the first user, the public rating of the second user corresponds to overall rating received by the second user, the rater rating of the first user comprises a rating corresponding to genuineness of the first user in providing rating to one or more other users in the social network.

20. The system of claim 11, wherein the memory further comprising instructions executable by the processor to provide a notification to the first user and the second user, the notification corresponds to updating the at least one of the types of ratings of the first user and the second user.