Providing value exchange in connection with financial institution recommendations and offers

• US 8,706,590 B2
• Filed: 03/01/2011
• Issued: 04/22/2014
• Est. Priority Date: 01/26/2009
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Benefield, Stefani R., Ellis, Eric E.
• Primary Examiner(s): Dass, Harish T
• Application Number:
  US13/038,136
• Publication Number:
  US 20110178909A1
• Time in Patent Office: 1,148 Days
• Field of Search: 705/35, 705/382, 705/26.5, 705/4, 705/36.R, 705/14, 715/811, 700/21.3, 235/379
• US Class Current: 705/35
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/06 Asset management; Financial planning or analysis

Abstract

Systems, methods, and computer program products are provided for presenting value exchange in conjunction with financial solution recommendations or offers. The value component, is not limited to monetary value but may, in specific embodiments, also include, convenience value, emotional value or the like. The value component allows the customer to make informed decisions on which financial solution recommendations or offers to select. Further, the value component may be uniquely and dynamically customized (i.e., determined on-the-fly) for the customer based on inputs received from the customer and/or customer profile data. In addition, the value component may reflect average value realized for the demographic group applicable to the customer.

Claims

1. A method for providing value exchange in conjunction with financial solution recommendations, the method comprising:

receiving, via a computing device, one or more inputs that each define criteria for recommending financial solutions;

determining, via a computing device processor, one or more financial solution recommendations based on inputs received;

flagging, via a computing device processor, one or more conflicting inputs that each define conflicting criteria for recommending financial solutions based at least partially on determining that one or more financial solution recommendations conflicts with one or more inputs;

determining, via a computing device processor, at least one monetary value component that indicates a monetary value of the one or more financial solution recommendations and at least one non-monetary value component that indicates a non-monetary value of the one or more financial solution recommendations; and

providing for, via a graphical user interface associated with a computing device, display of the one or more financial solution recommendations such that a financial solution recommendation associated with one or more conflicting criteria includes notation that the financial solution recommendation does not meet the conflicting criteria, the at least one monetary value component and the at least one non-monetary value component, wherein the monetary value component indicates an amount the customer can save based on the financial solution recommendation being accepted and the non-monetary value component is one or more of a convenience value component or a social value component, and wherein the convenience value component indicates a time savings the customer can save based on the financial solution recommendation being accepted and the social value component indicates a quantifiable environmental impact based the financial solution recommendation being accepted.

2. The method of claim 1, wherein providing the at least one monetary value component further comprises providing, via the user interface associated with the computing device, a monetary value component that is associated with all of the one or more financial solution recommendations.

3. The method of claim 1, wherein providing the at least one monetary value component further comprises providing, via the user interface associated with the computing device, a plurality monetary value components, wherein each monetary value component is associated with a corresponding financial solution recommendation.

4. The method of claim 1, wherein determining the monetary value component and the non-monetary value component further comprises determining, via a computing device processor, the monetary value component and the non-monetary value component in real-time or near-real-time to receiving an input.

5. The method of claim 4, wherein determining the one or more financial solution recommendations further comprises determining, via the computing device processor, the one or more financial solution recommendations based on the inputs, wherein the inputs are received as a result of one or more customer queries.

6. The method of claim 4, wherein determining the one or more financial solution recommendations further comprises determining, via the computing device processor, the one or more financial solution recommendations based on the inputs, wherein the inputs are received from a customer database.

7. The method of claim 1, wherein determining the monetary value component and the non-monetary value component further comprises determining, via a computing device processor, at least one of the monetary value component or the non-monetary value component based on demographic data.

8. An apparatus for providing value exchange in connection with financial solution recommendations, the apparatus comprising:

a computing platform having at least one processor and a memory in communication with the processor, and

a financial solution recommendation module stored in the memory, executable by the processor, and configured to (1) receive one or more inputs that each define criteria for recommending financial solutions, (2) determine one or more financial solution recommendations based on inputs received, (3) flag one or more conflicting inputs that each define conflicting criteria for recommending financial solutions based at least partially on determining that one or more financial solution recommendations conflicts with one or more inputs, (4) determine at least one monetary value component that indicates a monetary value of the financial solution recommendations and at least one non-monetary value component that indicates a non-monetary value of the financial solution recommendations, and (5) provide for a graphical user interface display of the one or more financial solution recommendations such that a financial solution recommendation associated with one or more conflicting criteria includes notation that the financial solution recommendation does not meet the conflicting criteria, the at least one monetary value component and the at least one non-monetary value component, wherein the monetary value component indicates an amount the customer can save based on the financial solution recommendation being accepted and the non-monetary value component is one or more of a convenience value component or a social value component, and wherein the convenience value component indicates a time savings the customer can save based on the financial solution recommendation being accepted and the social value component indicates a quantifiable environmental impact based the financial solution recommendation being accepted.

9. The apparatus of claim 8, wherein the module is further configured to present a monetary value component that is associated with all of the one or more financial solution recommendations.

10. The apparatus of claim 8, wherein the module is further configured to present a plurality of monetary value components, wherein each monetary value component is associated with a corresponding financial solution recommendation.

11. The apparatus of claim 8, wherein the module is further configured to determine the monetary value component and the non-monetary value component in real-time or near-real-time to receiving an input.

12. The apparatus of claim 8, wherein the module is further configured to determine at least one of the monetary value component or the non-monetary value component based on demographic data.

13. The apparatus of claim 8, wherein the module is further configured to determine the financial solution recommendations based on the inputs, wherein the inputs are received as a result of one or more queries.

14. The apparatus of claim 8, wherein the module is further configured to determine the at least one of the monetary value component or based on the inputs, wherein the inputs are received from a customer database.

15. A computer program product, comprising:

a non-transitory computer-readable medium comprising;

a first set of codes for causing a computer to receive one or more inputs that each define criteria for recommending financial solutions;

a second set of codes for causing a computer to determine one or more financial solution recommendations based on inputs received;

a third set of codes for causing a computer to flag one or more conflicting inputs that each define conflicting criteria for recommending financial solutions based at least partially on determining that one or more financial solution recommendations conflicts with one or more inputs;

a fourth set of codes for causing a computer to determine at least one monetary value component that indicates a monetary value of the one or more financial solution recommendations and at least one non-monetary value component that indicates a non-monetary value of the one or more financial solution recommendations; and

a fifth set of codes for causing a computer to provide for a graphical user interface display the one or more financial solution recommendations such that a financial solution recommendation associated with one or more conflicting criteria includes notation that the financial solution recommendation does not meet the conflicting criteria, the at least one monetary value component and the at least one non-monetary value component, wherein the monetary value component indicates an amount the customer can save based on the financial solution recommendation being accepted and the non-monetary value component is one or more of a convenience value component or a social value component, and wherein the convenience value component indicates a time savings the customer can save based on the financial solution recommendation being accepted and the social value component indicates a quantifiable environmental impact based the financial solution recommendation being accepted.

16. The computer program product of claim 15, wherein the fifth set of codes is further configured to cause the computer to provide a monetary value component that is associated with all of the one or more financial solution recommendations.

17. The computer program product of claim 15, wherein the fifth set of codes is further configured to cause the computer to provide a plurality of monetary value components, wherein each monetary value component is associated with a corresponding financial solution recommendation.

18. The computer program product of claim 15, wherein the fourth set of codes is further configured to cause the computer to determine the monetary value component and the non-monetary value component in real-time or near-real-time to receiving an input.

19. The computer program product of claim 18, wherein the second set of codes is further configured to cause the computer to determine the financial solution recommendations based on the inputs, wherein the inputs are received as a result of one or more queries.

20. The computer program product of claim 18, wherein the second set of codes is further configured to cause the computer to determine the financial solution recommendations based on the inputs, wherein the inputs are received from a customer database.

21. The computer program product of claim 15, further wherein the fourth set of codes is further configured to cause the computer to determine at least one of the monetary value component or the non-monetary value component based on demographic data.