Communications grouped as conversations

• US 8,725,813 B2
• Filed: 09/30/2008
• Issued: 05/13/2014
• Est. Priority Date: 09/30/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Nalliah, Selvaraj, Seetharaman, Shivakumar, Zafar, Salman, Atwood, John Allen, Limont, David P., Flint, Joseph T., Leconiuc, Alexandru
• Primary Examiner(s): WANG, LIANG CHE A
• Application Number:
  US12/242,676
• Publication Number:
  US 20100082759A1
• Time in Patent Office: 2,051 Days
• Field of Search: 709/206, 709/204, 719/313
• US Class Current: 709/206
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication

Abstract

Described are embodiments for displaying groups of communications, such as messages, as a conversation. Conversations are groups of communications that can be traced back as related to an original communication. The embodiments allow a user to select a conversation mode for displaying communications, e.g., messages, as conversations. In response to the user'"'"'s selection, embodiments provide for displaying a graphical element associated with a conversation. The graphical element can be selected to display the messages associated with the conversation. Additionally, embodiments provide for selecting a conversation and applying actions to the conversation, resulting in the application of the action to the messages that are associated with the conversation.

Claims

1. A mobile device configured to access e-mail messages, the device comprising:

a display;

a processor;

a computer storage medium storing computer executable instructions that when executed by the processor perform a method comprising;

receiving a selection indicating a conversation display mode, wherein the conversation display mode organizes e-mail messages into groups related to a conversations;

accessing a plurality of e-mail messages, wherein each of the plurality of e-mail messages includes a conversation identifier associating each of the plurality of e-mail messages with conversations;

using the conversation identifiers, identifying a conversation associated with at least one of the plurality of e-mail messages;

displaying on the display a graphical element that is associated with the conversation;

receiving a selection of the graphical element, wherein the graphical element associated with the conversation comprises an icon indicating roll-up information, wherein the icon indicating roll-up information indicates that at least one message in the conversation has an attachment;

in response to receiving the selection of the graphical element, displaying on the display a plurality of graphical elements, each graphical element associated with one of a plurality of related e-mail messages, wherein the plurality of related messages are associated with the conversation and are displayed in a tree hierarchy, the tree hierarchy displaying a communication, and a reply communication indented and below the communication;

displaying a menu comprising a list of actions that can be applied to the conversation, wherein the menu includes an action to ignore the conversation;

receiving a selection of the action to ignore the conversation; and

in response to receiving the selection to ignore the conversation, not downloading additional messages related to the conversation.

2. The mobile device of claim 1, wherein the accessing a plurality of e-mail messages comprises:

requesting the plurality of e-mail messages from an e-mail account on a server; and

receiving the plurality of e-mail messages from the server.

3. The mobile device of claim 2, wherein the plurality of e-mail messages are limited to e-mail messages sent from, or received at, the e-mail account within a predetermined period of time.

4. The mobile device of claim 1, further comprising after the identifying the conversation associated with at least one of the plurality of e-mail messages:

requesting related e-mail messages associated with the conversation from the e-mail account on the server; and

receiving a related e-mail message associated with the conversation from the server, wherein the related e-mail message is one of the plurality of related e-mail messages.

5. The mobile device of claim 4, wherein the displaying the plurality of graphical elements comprises displaying the plurality of graphical elements in a chronological order.

6. The mobile device of claim 1, wherein the list of actions further comprises at least one of:

a delete action;

a reply action;

a reply to all action;

a mark as read action;

a mark as unread action;

a move action;

a clear flag action; and

a follow-up action.

7. The mobile device of claim 6, further comprising receiving a selection of an action from the list of actions and performing the selected action on at least one e-mail message in the conversation.

8. A computer readable storage medium, wherein the computer readable storage medium does not consist of a modulated data signal, the computer readable storage medium storing computer executable instructions that when executed by a computer processor perform a method comprising:

receiving a message from a client for sending to a recipient;

including a conversation identifier in the message;

sending the message to the recipient;

receiving a reply message that responds to the message, the reply message including the conversation identifier from the message;

receiving a request for messages related to the conversation, wherein the request includes the conversation identifier;

identifying the message and the reply message using the conversation identifier;

in response to the request, sending information from the message and the reply message to the client;

receiving an indication that the conversation is to be ignored;

receiving a new message related to the conversation; and

in response to receiving the indication that the conversation is to be ignored, not sending information from the new message to the client.

9. The computer readable storage media of claim 8, wherein the conversation identifier is a Globally Unique Identifier (GUID).

10. The computer readable storage media of claim 8, wherein the message is an e-mail message.

11. The computer readable storage media of claim 8, wherein not sending information from the new message to the client comprises not sending the new message to the client.

12. The computer readable storage media of claim 8, wherein the conversation identifier is a unique string of characters.

13. A method comprising:

receiving a message from a client for sending to a recipient;

including a conversation identifier in the message;

sending the message to the recipient;

receiving a reply message that responds to the message, the reply message including the conversation identifier from the message;

receiving a request for messages related to the conversation, wherein the request includes the conversation identifier;

identifying the message and the reply message using the conversation identifier;

in response to the request, sending information from the message and the reply message to the client;

receiving an indication that the conversation is to be ignored;

receiving a new message related to the conversation; and

in response to receiving the indication that the conversation is to be ignored, not sending information from the new message to the client.

14. The method of claim 13, wherein the conversation identifier is a Globally Unique Identifier (GUID).

15. The method of claim 13, wherein the message is an e-mail message.

16. The method of claim 13, wherein not sending information from the new message to the client comprises not sending the new message to the client.

17. The method of claim 13, wherein the conversation identifier is a unique string of characters.

18. The method of claim 13, wherein including the conversation identifier in the message further comprises:

determining whether the message has been previously associated with a previously used conversation identifier; and

when the message has been previously associated with the previously used conversation identifier, including the previously used conversation identifier in the message.

19. The method of claim 18, further comprising when the message has not been previously associated with the previously used conversation identifier, inducing a new conversation identifier in the message.

20. The method of claim 13, wherein the conversation identifier is generated by incrementing a previously used conversation identifier.