Two-way touch-screen based communication system

• US 8,743,073 B2
• Filed: 04/19/2013
• Issued: 06/03/2014
• Est. Priority Date: 04/02/2010
• Status: Active Grant

• Current Assignee: The Usual, Inc.
• Original Assignee: The Usual, Inc.
• Inventors: Lam, Andy
• Primary Examiner(s): Cheng, Joe H
• Application Number:
  US13/866,038
• Publication Number:
  US 20130231993A1
• Time in Patent Office: 410 Days
• Field of Search: 345/1.2, 345/173, 340/286.01, 707/705, 707/758, 705/15, 705/26.8, 715/798, 715/800, 715/801
• US Class Current: 345/173
• CPC Class Codes: G06F 3/041 Digitisers, e.g. for touch screens or touch pads, characterised by the transducing means
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06F 3/04847 Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06F 3/04883 for inputting data by handwriting, e.g. gesture or text
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Embodiments of the disclosure generally set forth a two-way touch screen based communication system. One example method may include receiving an order for an item from a first touch screen device via a first network, wherein the order is associated with a first identification for a merchant, a second identification for the customer, and a negotiable parameter reflective of a preference of the customer. The method may also include making available the order for a second touch screen device of the merchant to retrieve via a second network and to display and prior to completing processing of the order, transmitting a first response to the preference of the customer to the first touch screen device via the first network.

Claims

1. A method for communicating with a first touch screen device of a customer, comprising:

receiving an order for an item submitted by the first touch screen device via a first network, wherein the order is associated with a first identification for a merchant, a second identification for the customer, and a negotiable parameter reflective of a preference of the customer;

making available the order for a second touch screen device of the merchant to retrieve via a second network and to display; and

prior to completing processing of the order, transmitting a first response to the preference of the customer to the first touch screen device via the first network.

2. The method of claim 1, wherein the negotiable parameter is associated with time or a price.

3. The method of claim 1, wherein the first response is a proposal to modify the preference of the customer, further comprising:

receiving the negotiable parameter associated with the order, wherein the negotiable parameter is reflective of a modified preference of the customer;

making available the modified preference of the customer for the second touch screen device to retrieve via the second network and to display; and

prior to completing processing of the order, transmitting a second response to the modified preference of the customer to the first touch screen device via the first network.

4. A method for communicating with a first touch screen device of a customer, comprising:

receiving an order for an item from the first touch screen device via a first network, wherein the order is associated with a first identification for a merchant, a second identification for the customer, and a negotiable parameter reflective of a preference of the customer;

making available the order for a second touch screen device of the merchant to retrieve via a second network and to display; and

prior to completing processing of the order, transmitting a first response to the preference of the customer to the first touch screen device via the first network, wherein the first response is from the second touch screen device.

5. The method of claim 4, wherein the negotiable parameter is associated with time or a price.

6. The method of claim 4, wherein the first response is a proposal to modify the preference of the customer, further comprising:

receiving the negotiable parameter associated with the order, wherein the negotiable parameter is reflective of a modified preference of the customer;

making available the modified preference of the customer for the second touch screen device to retrieve via the second network and to display; and

prior to completing processing of the order, transmitting a second response to the modified preference of the customer to the first touch screen device via the first network.