Systems and methods for call screening

• US 8,744,061 B2
• Filed: 06/19/2013
• Issued: 06/03/2014
• Est. Priority Date: 05/20/2002
• Status: Expired due to Fees

• Current Assignee: CallWave Communications, LLC
• Original Assignee: CallWave Communications, LLC
• Inventors: Brahm, David J., Trandal, David S., Smith, Robert F.
• Primary Examiner(s): SMITH, CREIGHTON H
• Application Number:
  US13/922,065
• Publication Number:
  US 20130279683A1
• Time in Patent Office: 349 Days
• Field of Search: 379/142.08, 379/215.01, 379/201.02, 379/211.02
• US Class Current: 379/215.01
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 2207/203 composed of PSTN and data network, e.g. the Internet
• CPC Class Codes: H04M 3/4281 when the called subscriber is connected to a data network using his telephone line, e.g. dial-up connection, Internet browsing
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
• CPC Class Codes: H04M 3/543 Call deflection
• CPC Class Codes: H04M 7/0057 Services where the data services network provides a telephone service in addition or as an alternative, e.g. for backup purposes, to the telephone service provided by the telephone services network
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.

Claims

1. A method of providing call processing, the method comprising:

receiving at a call manager system a first call from a calling party directed to a called party, wherein signaling information associated with the first call includes a first phone number of the called party, and wherein the first phone number of the called party is not a wireless phone number of the called party;

detecting an Internet-connected presence of an Internet-connected device associated with the called party;

generating a second call to the Internet-connected device associated with the called party;

bridging the first call and the second call; and

registering a unique phone number to the called party, wherein the unique phone number is not the wireless phone number of the called party and the unique phone number is not a wireline phone number of the called party.

2. The method as defined in claim 1, wherein the detection of the Internet-connected presence is based at least in part on a receipt of a data transmission from an Internet-connected application.

3. The method as defined in claim 1, wherein the detection of the Internet-connected presence uses an interface with an Internet-based messaging service.

4. The method as defined in claim 1, wherein the first phone number of the called party is not a landline phone number of the called party.

5. The method as defined in claim 1, wherein the first phone number of the called party is the unique phone number.

6. The method as defined in claim 1, further comprising enabling the calling party and the called party to communicate over the bridged first and second calls.

7. The method as defined in claim 1, further comprising providing for display in association with the generated second call a caller identification of the calling party, wherein the caller identification of the calling party is based at least in part on the signaling information associated with the first call.

8. The method as defined in claim 1, wherein the Internet-connected device is a web-enabled cellular phone.

9. A method of providing call processing, the method comprising:

receiving at a call manager system a call from a calling party directed to a called party, wherein signaling information associated with the call includes a unique phone number associated with the called party, and wherein the unique phone number associated with the called party is not a wireless phone number of the called party;

detecting an Internet-connected presence of an Internet-connected device associated with the called party;

directing the call from the calling party to the Internet-connected device associated with the called party; and

registering the unique phone number to the called party wherein the unique phone number is not the wireless phone number of the called party and the unique phone number is not a wireline phone number of the called party.

10. The method as defined in claim 9, wherein the detection of the Internet-connected presence is based at least in part on a receipt of a data transmission from an Internet-connected application.

11. The method as defined in claim 9, wherein the detection of the Internet-connected uses an interface with an Internet-based messaging service.

12. The method as defined in claim 9, wherein the called party'"'"'s phone number is not a landline phone number of the called party.

13. The method as defined in claim 9, wherein the first call is directed to the unique phone number.

14. The method as defined in claim 9, further comprising enabling the called party to communicate with the calling party via the Internet-connected device associated with the called party.

15. The method as defined in claim 9, further comprising providing for display, in association with the directed call to the Internet-connected device, a caller identification of the calling party, wherein the caller identification is based at least in part on the call signaling information.

16. The method as defined in claim 9, wherein the Internet-connected device is a web-enabled cellular phone.

17. The method as defined in claim 9, wherein the Internet-connected device is a personal computer.

18. A system, comprising:

at least one processing device; and

non-transitory computer readable memory that stores instructions that when executed by the at least one processing device cause the system to perform operations comprising;

receiving a call from a calling party directed to a called party, wherein signaling information associated with the call includes a unique phone number associated with the called party, and wherein the unique phone number associated with the called party is not a wireless phone number of the called party;

detecting an Internet-connected presence of an Internet-connected device associated with the called party;

directing the call from the calling party to the Internet-connected device associated with the called party;

registering the unique phone number to the called party wherein the unique phone number is not the wireless phone number of the called party and the unique phone number is not a wireline phone number of the called party.

19. The system as defined in claim 18, wherein the detection of the Internet-connected presence is based at least in part on a receipt of a data transmission from an Internet-connected application.

20. The system as defined in claim 18, wherein the detection of the Internet-connected uses an interface with an Internet-based messaging service.

21. The system as defined in claim 18, the operations further comprising enabling the called party to communicate with the calling party via the Internet-connected device associated with the called party.

22. The system as defined in claim 18, further comprising providing for display, in association with the directed call to the Internet-connected device, a caller identification of the calling party, wherein the caller identification is based at least in part on the call signaling information.

23. The system as defined in claim 18, wherein the Internet-connected device is a web-enabled cellular phone.

24. A system, comprising:

at least one processing device; and

non-transitory computer readable memory that stores instructions that when executed by the at least one processing device cause the system to perform operations comprising;

receiving at a call manager system a first call from a calling party directed to a called party, wherein signaling information associated with the first call includes a first phone number of the called party, and wherein the first phone number of the called party is not a wireless phone number of the called party;

detecting an Internet-connected presence of an Internet-connected device associated with the called party;

generating a second call to the Internet-connected device associated with the called party;

bridging the first call and the second call;

registering a unique phone number to the called party, wherein the unique phone number is not the wireless phone number of the called party and the unique phone number is not a wireline phone number of the called party.

25. The system as defined in claim 24, wherein the detection of the Internet-connected presence is based at least in part on a receipt of a data transmission from an Internet-connected application.

26. The system as defined in claim 24, wherein the detection of the Internet-connected presence uses an interface with an Internet-based messaging service.

27. The system as defined in claim 24, wherein the first phone number of the called party is the unique phone number.

28. The system as defined in claim 24, wherein the first call is directed to the unique phone number.

29. The system as defined in claim 24, the operations further comprising enabling the calling party and the called party to communicate over the bridged first and second calls.

30. The system as defined in claim 24, the operations further comprising providing for display in association with the generated second call a caller identification of the calling party, wherein the caller identification of the calling party is based at least in part on the signaling information associated with the first call.

31. The system as defined in claim 24, wherein the Internet-connected device is a web-enabled cellular phone.