Systems and methods for providing a mobile financial platform

• US 8,781,963 B1
• Filed: 11/12/2010
• Issued: 07/15/2014
• Est. Priority Date: 04/16/2010
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Feng, Shuying, Jacob, Anil
• Primary Examiner(s): An, Ig T
• Assistant Examiner(s): MAICHER, MICHAEL D
• Application Number:
  US12/945,301
• Time in Patent Office: 1,341 Days
• Field of Search: 705/42
• US Class Current: 705/42
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/3223 Realising banking transactions through M-devices
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G07F 19/00 Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines data processing equipment for bank accounting G06Q40/02

Abstract

The invention provides systems and methods that provide a mobile banking platform to a user. The system may be in the form of an application disposed in a mobile customer machine, the application tangibly disposed in the form of code on a computer readable medium. The application may comprise a processing portion that interfaces with a human user and interfaces with a bank processing system, the processing portion providing financial related functionality relating to a financial account of the user, the processing portion: (1) inputting data related to the financial account from at least one of the user and from the bank processing system; (2) inputting a command related to the data; (3) performing processing on the data in response to the command; and (4) outputting a result based on the processing performed, the result output to at least one of the user and the bank processing system.

Claims

1. An application that provides a mobile banking platform to a user, the application disposed in a mobile customer machine that is associated with the user, the application tangibly disposed in the form of code on a computer readable medium, the application comprising:

a processing portion, comprising at least one computer processor, that interfaces with the user and interfaces with a bank processing system, the processing portion providing financial related functionality relating to a financial account of the user, the processing portion;

inputting data related to the financial account from at least one of the user and from the bank processing system;

inputting a command related to the data, wherein the command acts on the inputted data;

performing processing on the data in response to the command, wherein the processing portion is configured to provide a plurality of functions associated with a profile of the financial account of the user comprising;

an alert function providing management of a plurality of real-time alerts associated with the financial account, wherein at least one real-time alert is associated with a fraud alert;

a control function providing notification to the bank processing system of one or more future travels and purchases;

a service function providing status and payment information associated with the financial account; and

an advisor function providing communication with an advisor or a representative associated with the bank processing system by bypassing one or more security prompts;

outputting a result based on the processing performed, the result output to at least one of the user and the bank processing system;

wherein the processing portion further comprises the ability for the user to change the plurality of functions, the ability for the user to change the plurality of functions for a second user, and the ability for the user to change the plurality of functions for different profiles of the second user, where the different profiles of the second user are respectively associated with different financial accounts of the second user.

2. The application of claim 1, wherein the mobile customer machine is a cellular phone.

3. The application of claim 2 wherein the processing portion interfaces with the user using interface technology of the cellular phone, the user being a human user.

4. The application of claim 1, wherein the mobile customer machine is a personal digital assistant (PDA).

5. The application of claim 1, wherein the command is input from the user.

6. The application of claim 1, wherein the command is input from the bank processing system.

7. The application of claim 1, wherein one of the plurality of real-time alerts comprises an alert to the user regarding activity associated with the account.

8. The application of claim 7, wherein the activity associated with the account is constituted by activity perceived as potentially fraudulent activity.

9. The application of claim 1, wherein the processing performed on the data relates to the user providing data to the bank processing system that relates to an anticipated future purchase.

10. The application of claim 1, wherein the processing performed on the data relates to the user providing data to the bank processing system that relates to an anticipated future travel event.

11. The application of claim 10, wherein the processing performed on the data includes identifying the future travel event, identifying purchaseable products associated with the future travel event, and alerting the user to the purchaseable products, such that the user may purchase the purchaseable products.

12. The application of claim 1, wherein the processing performed on the data relates to the user providing data to the bank processing system that relates to a disputed transaction.

13. The application of claim 1, wherein the application interfaces with the bank processing system over a cellular network.

14. The application of claim 1, wherein the application includes disablement functionality.

15. A method that provides a mobile banking platform to a user, the method performed by computer code on a computer readable medium disposed in a mobile customer machine that is associated with the user, the method comprising the steps of:

interfacing with both the user and a bank processing system;

providing, based on such interfacing, financial related functionality associated with a profile of a financial account of the user;

the interfacing including;

inputting data related to the financial account from at least one of the user and from the bank processing system;

inputting a command related to the data, wherein the command acts on the inputted data;

performing processing, via at least one computer processor, on the data in response to the command, wherein the processing portion is configured to provide a plurality of functions comprising;

an alert function providing management of a plurality of real-time alerts associated with the financial account, wherein at least one real-time alert is associated with a fraud alert;

a control function providing notification to the bank processing system of one or more future travels and purchases;

a service function providing status and payment information associated with the financial account; and

an advisor function providing communication with an advisor or a representative associated with the bank processing system by bypassing one or more security prompts; and

outputting a result based on the processing performed, the result output to at least one of the user and the bank processing system, the processing based on at least one rule associated with at least one parameter that controls when the rule is triggered, and at least one of the parameters being established based on interfacing with the user;

wherein the interfacing further comprises the ability for the user to change the plurality of functions, the ability for the user to change the plurality of functions for a second user, and the ability for the user to change the plurality of functions for different profiles of the second user, where the different profiles of the second user are respectively associated with different financial accounts of the second user.

16. The method of claim 15, further including the mobile banking platform inputting mobile device information that identifies the mobile customer machine, the mobile banking platform outputting the mobile device information to the bank processing system, such that the mobile customer machine is registered with the bank processing system, and the mobile banking platform inputting information from the bank processing system that identifies other mobile customer machines, which are associated with the customer.

17. The method of claim 16, wherein the interfacing further includes presenting the customer with options relating to alerts generated by the at least one rule.

18. The method of claim 17, wherein the options relate to variables that control triggering of the alert, the variables being changeable by the user.

19. The method of claim 17, wherein the options relate to controlling types of alerts, and what types of alerts are sent to which mobile customer machines.

20. The method of claim 15, wherein the rule relates to a transaction performed by the user, the rule alerting the user to at least one of:

possible fraud associated with the transaction, a credit issue associated with the transaction, or that the transaction is an online purchase.

21. The method of claim 15, wherein the financial related functionality includes the mobile banking platform inputting data from the bank processing system regarding a requested transaction that is purportedly effected by the user, such transaction being performed by a distinct payment device different from the mobile customer machine, the mobile banking platform comparing situational particulars of the mobile customer machine vis-à

-vis situational particulars of the distinct payment device.

22. The method of claim 21, wherein the situational particulars of the mobile customer machine relate to location of the mobile customer machine and the situational particulars of the distinct payment device relate to location of the distinct payment device as determined by a point of sale.

23. The method of claim 22, wherein the mobile customer machine is a smart phone, and the distinct payment device is a credit card.