System and methods to route calls over a voice and data network

• US 8,792,479 B2
• Filed: 11/27/2012
• Issued: 07/29/2014
• Est. Priority Date: 07/02/2003
• Status: Expired due to Term

• Current Assignee: Upland Software, Inc.
• Original Assignee: Hipcricket, Inc. (Upland Software, Inc.)
• Inventors: Bender, Douglas F., Zalenski, Anthony, Cooney, John M.
• Primary Examiner(s): Phillips, Hassan
• Assistant Examiner(s): DUONG, DUC T
• Application Number:
  US13/686,082
• Publication Number:
  US 20130148649A1
• Time in Patent Office: 609 Days
• Field of Search: None
• US Class Current: 370/352
• CPC Class Codes: H04L 65/1026 at the edge
• CPC Class Codes: H04L 65/103 in the network
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 15/55 for hybrid networks
• CPC Class Codes: H04M 15/56 for VoIP communications
• CPC Class Codes: H04M 15/63 based on the content carried by the session initiation protocol [SIP] messages
• CPC Class Codes: H04M 15/7655 shared by technologies
• CPC Class Codes: H04M 15/772 per service, e.g. prepay or post-pay
• CPC Class Codes: H04M 15/773 per technology, e.g. PSTN or wireless
• CPC Class Codes: H04M 15/8292 Charging for signaling or unsuccessful connection
• CPC Class Codes: H04M 2215/202 VoIP; Packet switched telephony
• CPC Class Codes: H04M 2215/2026 Wireless network, e.g. GSM, PCS, TACS
• CPC Class Codes: H04M 2215/2046 Hybrid network
• CPC Class Codes: H04M 2215/32 Involving wireless systems
• CPC Class Codes: H04M 2215/725 Shared by technologies, e.g. one account for different access technologies
• CPC Class Codes: H04M 2215/7263 per service, e.g. prepay and post-pay
• CPC Class Codes: H04M 2215/7268 per technology, e.g. PSTN or wireless
• CPC Class Codes: H04M 7/0069 comprising a residential gateway, e.g. those which provide an adapter for POTS or ISDN terminals
• CPC Class Codes: H04W 4/24 : Accounting or billing

Abstract

Provided herein are systems and methods to route a call over a voice and data network VDN. A particular method includes receiving a call from a calling device at a telecommunications gateway (TCG). Authentication data is received via the call. A determination is made whether a user account associated with the authentication data is authorized to route calls via the TCG to a VDN. When the user account is authorized to route calls via the TCG to the VDN, call data received at the TCG via the call is converted into a format compatible with the VDN. The converted call data is sent via the VDN to a destination device.

Claims

1. A method of routing a call over a voice and data network (VDN) to a destination device, the method comprising:

receiving a call from a calling device at a telecommunications gateway (TCG);

in response to receiving the call, prompting the calling device for a VDN designator, wherein determining whether the user account is authorized to route calls via the TCG to the VDN is performed when the VDN designator is received; and

wherein the call is routed via a switch to a second destination device when the VDN designator is not received;

receiving authentication data via the call;

determining whether a user account associated with the authentication data is authorized to route calls via the TCG to a VDN;

when the user account is authorized to route calls via the TCG to the VDN, converting call data received at the TCG via the call into a format compatible with the VDN; and

sending the converted call data via the VDN to destination device.

2. The method of claim 1, wherein converting the call data into a format compatible with the VDN includes generating a bit stream including a plurality of data packets and adding an identifier and a routing indication to each data packet of the plurality of data packets.

3. The method of claim 2, wherein the identifier includes an address associated with the destination device.

4. The method of claim 1, wherein the converted call data is sent to the destination device via the VDN and via a public switched telephone network (PSTN).

5. The method of claim 1, wherein the VDN is the Internet.

6. The method of claim 1, wherein the authentication data comprises caller ID data associated with the calling device.

7. The method of claim 1, further comprising:

sending a dialing signal to the calling device after determining that the user account is authorized to route calls via the TCG to the VDN; and

receiving a destination address associated with the destination device in response to the dialing signal, wherein the destination address is used to send the converted call data via the VDN to the destination device.

8. The method of claim 1, wherein the call is received at the TCG in response to a user entering a calling code associated with the destination device.

9. A method of routing a call over a voice and data network (VDN) to a destination device, the method comprising:

receiving a call from a calling device at a telecommunications gateway (TCG);

determining at the TCG whether a VDN designator is present in input provided at the calling device;

in response to determining that the VDN designator is received, sending a dialing signal to the calling device; and

receiving a calling code from the calling device in response to the dialing signal, wherein the calling code identifies the destination device;

when the VDN designator is present, converting at the TCG call data received via the call into a format compatible with a VDN; and

sending the converted call data from the TCG to a destination device via the VDN.

10. The method of claim 9, wherein the input provided at the calling device includes a calling code associated with the TCG, and wherein the VDN designator is part of the calling code.

11. The method of claim 9, wherein the input provided at the calling device includes a calling code provided in response to a prompt, wherein the method further comprises sending the prompt to the calling device after receiving the call.

12. The method of claim 9, wherein the VDN designator is a tone produced by pressing a “

#”

key on a telephone keypad.

13. The method of claim 9, further comprising, before sending the converted call data to the destination device via the VDN, determining whether a user account associated with authentication data received via the call is authorized to route calls via the TCG to the VDN.

14. The method of claim 13, wherein the authentication data includes an electronic serial number of the calling device.

15. A telecommunications gateway (TCG), comprising:

a first communication connection to receive a call from a communications network;

a second communication connection to send the call to a second communications network; and

a processor, wherein the processor;

evaluates data received via the call to select the second communications network from between a voice and data network (VDN) and a public switched telephone network (PSTN);

when the VDN is selected, evaluates authentication data associated with the call to determine whether the call is authorized to be sent via the VDN;

when the call is authorized to be sent via the VDN, executes a telephony protocol engine (TPE) to convert the call to a protocol compatible with the VDN; and

sends the call to a destination device via the VDN and determining at the TCG whether a VDN designator is present in input provided at the calling device and in response to determining that the VDN designator is received, sending a dialing signal to the calling device; and

receiving a calling code from the calling device in response to the dialing signal, wherein the calling code identifies the destination device.

16. The TCG of claim 15, wherein the first communications network comprises a mobile communications network.

17. The TCG of claim 15, wherein the first communications network comprises a PSTN.

18. The TCG of claim 15, wherein, when the call is not authorized to be sent via the VDN, the processor sends the call to the destination device via the PSTN.