Systems and methods for aggregating missed call data and adjusting telephone settings

• US 8,897,811 B2
• Filed: 06/29/2012
• Issued: 11/25/2014
• Est. Priority Date: 06/29/2012
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Filev, Momchil
• Primary Examiner(s): Hua, Quan M
• Application Number:
  US13/537,996
• Publication Number:
  US 20140295805A1
• Time in Patent Office: 879 Days
• Field of Search: 455/421, 455/423, 455/404.2, 455/432.1, 455/436, 455/456.1, 370328-338
• US Class Current: 455/456.4
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 1/72457 according to geographic location
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 2250/60 logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs logging of telephone numbers H04M1/56, H04M1/57
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences

Abstract

Certain implementations of the disclosed technology may include systems and methods for aggregating data indicating one or more missed calls and adjusting mobile computing device settings. According to an implementation, a method is provided that includes defining, by a computing device, one or more missed call regions based at least in part on location data associated with one or more missed calls. The method includes receiving a request from a mobile computing device, and sending, to the mobile computing device and in response to the request, an indication of the one or more of the missed call regions. Another implementation can include the method of determining a location of a mobile computing device relative to one or more missed call regions.

Claims

1. A computer-implemented method comprising:

receiving, by a server, over a mobile communications network, historical missed call data collected at one or more mobile computing devices, the historical missed call data indicating (1) a plurality of incoming calls that arrived at the one or more mobile computing devices but were not answered for a predetermined period of time and (2) location information associated with each of the plurality of incoming calls;

defining, by the server, one or more missed call regions based on an aggregation of the location information indicated by the received historical missed call data;

receiving, from a first mobile computing device of the one or more mobile computing devices, a request for device ringer setting instructions; and

responsive to receiving the request, sending, to the first mobile computing device, based on a current location of the first mobile computing device and the one or more missed call regions defined based on the historical missed call data collected at the one or more mobile computing devices, the requested device ringer setting instructions.

2. The method of claim 1, wherein the request from the first mobile computing device indicates the current location of the first mobile computing device.

3. The method of claim 1, wherein:

the historical missed call data includes one or more of missed call time, current device ringer settings, and subsequent actions.

4. The method of claim 1, wherein the one or more missed call regions are regions in which the one or more mobile computing devices have received more than twice as many missed telephone calls as picked-up calls.

5. The method of claim 1, wherein the ringer settings instructions include instructions for the first mobile computing device to perform one or more of adjusting ringer volume, adjusting vibrator settings, sending a visual notification to a screen, and automatically sending a text message.

6. A computer-implemented method comprising:

receiving, by a server, over a mobile communications network, a report message comprising a set of missed call data collected at one or more mobile computing devices, wherein the missed call data indicates (1) a plurality of detected incoming calls that arrived at the one or more mobile computing devices but were not answered for a predetermined period of time and (2) location information associated with each of the detected incoming calls;

defining, by the server, one or more missed call regions based on an aggregation of the location information indicated by the missed call data that is extracted from the received report message;

determining a location of a first mobile computing device relative to the one or more missed call regions; and

outputting, to the first mobile computing device, one or more commands responsive to determining that the location of the first mobile computing device corresponds to at least one of the one or more missed call regions, wherein the one or more commands cause the first mobile computing device to adjust one or more of ringer volume, ringer tone frequency, ringer tone variation, and vibrator settings associated with the first mobile computing device.

7. The method of claim 6, wherein the one or more commands cause the first mobile computing device to present a visual notification at a display screen associated with the first mobile computing device.

8. The method of claim 6, wherein the one or more commands cause the first mobile computing device to send a text message.

9. The method of claim 6, wherein the determining that the location of the first mobile computing device corresponds to at least one of the one or more missed call regions includes detecting that the first mobile computing device has entered a missed call region from the one or more missed call regions.

10. The method of claim 6, wherein the determining that the location of the first mobile computing device corresponds to at least one of the one or more missed call regions includes detecting that the first mobile computing device has exited a missed call region from the one or more missed call regions.

11. A system comprising:

a server comprising a memory storing computer-executable instructions and at least one processor, the at least one processor configured to access the computer-executable instructions stored at the memory, wherein the at least one processor is further configured to execute the computer-executable instructions to cause the system to;

receive, by the server, historical missed call data collected at one or more mobile computing devices, the historical missed call data indicating (1) a plurality of incoming calls that arrived at the one or more mobile computing devices but were not answered for a predetermined period of time and (2) location information associated with each of the plurality of incoming calls;

define one or more missed call regions based on an aggregation of the location information indicated by the received historical missed call data; and

send, to the first mobile computing device, an indication of a subset of the one or more missed call regions, wherein device ringer settings of the first mobile computing device are adjusted based on a determination that a location of the first mobile computing device corresponds to a location within a boundary zone of a missed call region from the subset of the one or more missed call regions.

12. The system of claim 11, wherein the server is further configured send a message to the first mobile computing device responsive to determining that the location of the first mobile computing device corresponds to a location within a boundary zone of the missed call region from the subset of the one or more missed call regions.

13. The system of claim 11, wherein the historical missed call data comprises contextual information including one or more of missed call time, device ringer settings, and subsequent actions.

14. The system of claim 12, wherein the message includes instructions to cause the first mobile computing device to adjust the device ringer settings.

15. The system of claim 11, wherein the one or more missed call regions are regions in which the one or more mobile computing devices have received more than twice as many missed telephone calls as picked-up calls.

16. The system of claim 11, wherein the device ringer settings include one or more of ringer volume, ringer tone frequency, ringer tone variation, and vibrator settings associated with the first mobile computing device.

17. The system of claim 11, wherein the first mobile computing device is caused to output a visual notification to a display screen associated with the first mobile device responsive to the sending of the indication of the subset of the one or more missed call regions.

18. The system of claim 11, wherein the first mobile computing device is caused to send a text message responsive to the sending of the indication of the subset of the one or more missed call regions.

19. The system of claim 11, further comprising detecting that the first mobile computing device has entered a missed call region of the one or more missed call regions.

20. The system of claim 11, further comprising detecting that the first mobile computing device has exited a missed call region of the one or more missed call regions.