Aggregation of multiple information flows with index processing

• US 8,935,312 B2
• Filed: 09/24/2009
• Issued: 01/13/2015
• Est. Priority Date: 09/24/2009
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Gartner, Jeffrey G., Smyth, Colm
• Primary Examiner(s): Fan, Hua
• Application Number:
  US12/566,497
• Publication Number:
  US 20110072067A1
• Time in Patent Office: 1,937 Days
• Field of Search: 709/201
• US Class Current: 709/201
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 65/1063 Application servers providing network services systems providing special services to telephonic subscribers H04M3/42
• CPC Class Codes: H04L 65/4015 where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference

Abstract

A method is disclosed that enables the monitoring of a diverse set of both real-time and non-real-time communication streams, as well as the aggregation of information related to those streams into a collective dialog. A server of the illustrative embodiment continually performs an aggregation of events that are related to media streams, applications, and presenter and participant actions, into a particular scope of communication. Index entries, which are indicia to events, are created by things that presenters and participants are doing already, such as posting a meeting agenda inviting participants, posting a presentation or document, transitioning from one slide or page to another, participants speaking alternately during a meeting or presentation, and so forth. The server uses the indicia to then perform processing across information flows associated with the communication streams.

Claims

1. A method comprising:

receiving, at a data-processing system;

i) a first series of indicia to events occurring as part of a first information flow that is represented by a first source, the first series of indicia derived from information or action content of the first information flow, wherein the first series of indicia is separate from the first information flow;

ii) a second series of indicia to events occurring as part of a second information flow that is represented by a second source, the second series of indicia derived from information or action content of the second information flow, wherein the second series of indicia is separate from the second information flow; and

iii) a specified value of a specified characteristic from a third source;

finding a first indicium from the first series and a second indicium from the second series, based on the specified value being the same for both the first indicium and the second indicium;

synchronizing temporally the first information flow and the second information flow with each other, based on the finding of the first indicium and the second indicium;

converting at least one of the first and second information flows to a common media type; and

aggregating the first information flow and the second information flow to produce an indexed unified communication session,

wherein the first information flow is an audio feed of a teleconference, wherein the first source is a teleconference bridge that handles the teleconference, and wherein the events occurring as part of the first information flow comprise a first event that is based on an absence of an expected action in the first information flow.

2. The method of claim 1 wherein the second information flow is non-audio.

3. The method of claim 2 wherein the second information flow is textual.

4. The method of claim 3 wherein the second source is an electronic document.

5. The method of claim 1 wherein the specified characteristic is based on a designation of a person.

6. The method of claim 1 wherein the specified characteristic is based on calendrical time.

7. The method of claim 1 wherein the specified characteristic is based on an identity of participants of a specified teleconference.

8. The method of claim 1 further comprising presenting at least one synchronized information flow to the third source, wherein the at least one synchronized information flow results from the synchronizing of the first and second information flow.

9. The method of claim 8 further comprising converting at least a portion of the first information flow to the same type of media as that of the second information flow, wherein the at least one synchronized information flow is based on the converting.

10. The method of claim 1 wherein the events occurring as part of the first information flow comprise a first event that is known before the first event is scheduled to occur.

11. The method of claim 1 further comprising combining the first information flow with metadata that describe the second information flow, based on the finding of the first indicium and the second indicium.

12. The method of claim 1, further comprising combining the first and second information flows into a single, combined information flow.

13. The method of claim 1, where indicia are created based upon actions by at least one of presenters and participants of a respective information flow.

14. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises actions by at least one of a presenter and a participant.

15. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises participation by a participant in at least one of the first information flow and the second information flow.

16. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises mention of a person during at least one of the first information flow and the second information flow.

17. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises reaction by other participants during at least one of the first information flow and the second information flow.

18. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises content of a presentation slide during at least one of the first information flow and the second information flow.

19. The method of claim 1, wherein information or action content of at least one of the first information flow and the second information flow comprises an event that occurs during at least one of the first information flow and the second information flow.