System, method and computer program product for performing an action based on an aspect of an electronic mail message thread

• US 8,943,158 B2
• Filed: 12/30/2013
• Issued: 01/27/2015
• Est. Priority Date: 04/26/2007
• Status: Active Grant

• Current Assignee: McAfee, LLC
• Original Assignee: McAfee, Inc. (McAfee, LLC)
• Inventors: Chebiyyam, Gopi Krishna
• Primary Examiner(s): LE, CHAU D
• Application Number:
  US14/144,136
• Publication Number:
  US 20140115086A1
• Time in Patent Office: 393 Days
• Field of Search: 709204-207, 709/23
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads

Abstract

A system, method and computer program product are provided for performing an action based on an aspect of a thread associated with electronic mail messages. In use, an aspect of a thread associated with a plurality of electronic mail messages is identified. Further, an action is performed based on the aspect of the thread.

Claims

1. At least one non-transitory machine accessible storage medium having instructions stored thereon, the instructions when executed on a machine, cause the machine to:

determine a weighted number of participants in a thread associated with a plurality of electronic mail messages, wherein the weighted number of participants is to be determined from weightings assigned to each unique address in the thread, and the weighting for a participant is to be assigned based at least in part on;

whether the respective participant is addressed directly in the thread or addressed by carbon copy (CC) in the thread, wherein carbon copy participants are to receive a lower weighting, and

whether respective participant has actively responded to at least some of the mail messages of the thread;

determine that the weighted number of participants exceeds a threshold weighted number of participants for the thread; and

perform an action based at least in part on the determination that the weighted number of participants exceeds a threshold weighted number of participants for the thread.

2. The storage medium of claim 1, wherein the action includes determining whether an excessive amount of participants are associated with the thread.

3. The storage medium of claim 1, wherein the action includes sending an electronic notification to at least some of the participants in the thread.

4. The storage medium of claim 3, wherein the notification is sent to active participants in the thread.

5. The storage medium of claim 3, wherein the notification includes instructions for continuing communication related to the thread using another communication system.

6. The storage medium of claim 1, wherein the action includes logging the weighted number of participants.

7. The storage medium of claim 1, wherein the action includes removing at least a portion of the thread.

8. The storage medium of claim 7, wherein the portion of the thread includes at least one of the electronic mail messages.

9. The storage medium of claim 7, wherein the portion of the thread is temporarily stored.

10. The storage medium of claim 1, wherein the action includes removing inactive participants from the thread.

11. The storage medium of claim 1, wherein the action includes preventing communication of an additional electronic mail message in association with the thread.

12. The storage medium of claim 1, wherein the instructions, when executed on a machine, further cause the machine to determine a number of email messages included in the thread, wherein the action is to be performed further based on the number of email messages determined.

13. The storage medium of claim 1, wherein the instructions, when executed on a machine, further cause the machine to determine a number of words in the electronic mail messages associated with the thread, wherein the action is to be performed further based on the number of words determined.

14. The storage medium of claim 1, wherein the thread includes a first electronic mail message and a second electronic message communicated in response to the first electronic mail message.

15. The storage medium of claim 1, wherein the number of participants is based on a number of participants of a latest electronic mail message associated with the thread.

16. The storage medium of claim 1, wherein the number of participants is based on a number of participants added to the thread.

17. The storage medium of claim 1, wherein the number of participants is based on a number of participants removed from the thread.

18. The storage medium of claim 1, wherein the threshold for the thread is different from a threshold number of participants for another different thread.

19. A method comprising:

determining, by a processing device, a weighted number of participants in a thread associated with a plurality of electronic mail messages, wherein the weighted number of participants is to be determined from weightings assigned to each unique address in the thread, and the weighting for a participant is to be assigned based at least in part on;

whether the respective participant is addressed directly in the thread or addressed by carbon copy (CC) in the thread, wherein carbon copy participants are to receive a lower weighting, and

whether respective participant has actively responded to at least some of the mail messages of the thread;

determining that the weighted number of participants exceeds a threshold weighted number of participants for the thread; and

performing an action based at least in part on the determination that the weighted number of participants exceeds a threshold weighted number of participants for the thread.

20. The method of claim 19, wherein the action is to reduce the thread.

21. The method of claim 19, wherein the action is a particular one of a plurality of actions and the particular action is selected based on the weighted number of participants.

22. The method of claim 21, wherein a different one of the plurality of actions is to be performed for another weighted number of participants.

23. The method of claim 19, further comprising determining a user metric corresponding to a particular one of the participants in the thread, wherein the user metric corresponds to a tendency of the particular participant to participate in threads with weighted number of participant values exceeding the threshold.

24. A system comprising:

at least one processor device;

at least one memory element; and

logic, when executed by the at least one processor device, to;

determine a weighted number of participants in a thread associated with a plurality of electronic mail messages, wherein the weighted number of participants is to be determined from weightings assigned to each unique address in the thread, and the weighting for a participant is to be assigned based at least in part on;

whether the respective participant is addressed directly in the thread or addressed by carbon copy (CC) in the thread, wherein carbon copy participants are to receive a lower weighting, and

whether respective participant has actively responded to at least some of the mail messages of the thread;

determine that the weighted number of participants exceeds a threshold weighted number of participants for the thread; and

perform an action based at least in part on the determination that the weighted number of participants exceeds a threshold weighted number of participants for the thread.