Automated third party verification system utilizing a video file

• US 8,954,331 B1
• Filed: 08/02/2013
• Issued: 02/10/2015
• Est. Priority Date: 11/09/1999
• Status: Expired due to Term

• Current Assignee: Red Hat, Inc. (International Business Machines Corporation)
• Original Assignee: West Corporation
• Inventors: McIntosh, Jonathan P.
• Primary Examiner(s): MCFADDEN, SUSAN IRIS
• Application Number:
  US13/957,592
• Time in Patent Office: 557 Days
• Field of Search: 704/270.1, 704/273
• US Class Current: 704/273
• CPC Class Codes: G06Q 20/16 Payments settled via telecommunication systems
• CPC Class Codes: G06Q 20/24 Credit schemes, i.e. "pay after"
• CPC Class Codes: G06Q 20/305 using wired telephone networks
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G06Q 20/409 Device specific authentication in transaction processing
• CPC Class Codes: G07C 9/38 with central registration
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: G10L 17/06 Decision making techniques; Pattern matching strategies
• CPC Class Codes: G10L 17/22 Interactive procedures; Man-machine interfaces
• CPC Class Codes: G10L 19/018 Audio watermarking, i.e. embedding inaudible data in the audio signal
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00

Abstract

Methods and computer readable medium for providing third party verification data files to entities authorized to access the data files using a third party verification system. In an exemplary embodiment, the method includes retrieving, via at least one of a computer or a telephone, a video file corresponding to an identifier, wherein the retrieved video file contains video footage of at least one response by an individual to at least one question.

Claims

1. A method, comprising:

retrieving, via at least one of a computer or a telephone, a video file corresponding to an identifier, wherein the retrieved video file comprises video footage of at least one response by an individual to at least one question.

2. The method of claim 1, comprising transmitting the retrieved video file to an authorized entity.

3. The method of claim 2, comprising transmitting the retrieved video file to the authorized entity from a verification system.

4. The method of claim 3, further comprising:

establishing a first communication link between the individual and the verification system, wherein the video file is stored in the verification system.

5. The method of claim 4, further comprising:

recording the at least one response over the first communication link at the verification system.

6. The method of claim 4, further comprising:

establishing a second communication link between the at least one of the computer or the telephone and the verification system.

7. The method of claim 6, further comprising:

logging the at least one of the computer or the telephone onto the verification system.

8. The method of claim 7, further comprising:

receiving a request for the video file from the at least one of the computer or the telephone; and

utilizing the video file for the verification authorization access.

9. A non-transitory computer readable medium comprising instructions, the instructions configured to cause at least one processor to:

retrieve, via at least one of a computer or a telephone, a video file corresponding to an identifier, wherein the retrieved video file comprises video footage of at least one response by an individual to at least one question.

10. The non-transitory computer readable medium of claim 9, the instructions further configured to cause the at least one processor to transmit the retrieved video file to an authorized entity.

11. The non-transitory computer readable medium of claim 10, the instructions further configured to cause the at least one processor to transmit the retrieved video file to the authorized entity from a verification system.

12. The non-transitory computer readable medium of claim 11, the instructions further configured to cause the at least one processor to establish a communication link between the individual and the verification system, wherein the video file is stored in the verification system.

13. The non-transitory computer readable medium of claim 12, the instructions further configured to cause the at least one processor to record the at least one response over the first communication link at the verification system.

14. The non-transitory computer readable medium of claim 12, wherein the communication link is a communication link by telephone over one or more of a public switched telephone network, a data network, a wireless network, and a wired network.

15. The non-transitory computer readable medium of claim 11, the instructions further configured to cause the at least one processor to verify authorization to access at least one of the verification system and the video file.

16. The non-transitory computer readable medium of claim 15, wherein the verifying provides verification for at least one of a telephone service provider, a long distance telephone service provider, a utility service provider, an Internet service provider, a wireless service provider, and a cable service provider.