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Multicast media notification for queued calls

  • US 8,995,307 B2
  • Filed: 06/18/2012
  • Issued: 03/31/2015
  • Est. Priority Date: 06/18/2012
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving at a call control device a communication session request from an endpoint;

    determining whether any one of a plurality of unicast media encoders is available for the communication session request;

    when it is determined that none of the plurality of unicast media encoders is available, connecting the endpoint to a multicast media encoder in the call control device, wherein the multicast media encoder is configured to generate a multicast media notification;

    presenting the multicast media notification to the endpoint, wherein the multicast media notification comprises a continuously repeating audio loop; and

    delaying output of the multicast media notification to the endpoint until the audio loop reaches a starting point.

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