System and methods for remotely recovering and purging data from a wireless device in a communications network

• US 9,026,614 B2
• Filed: 05/15/2012
• Issued: 05/05/2015
• Est. Priority Date: 06/30/2004
• Status: Active Grant

• Current Assignee: Rakuten Group, Inc.
• Original Assignee: Rakuten, Inc. (Rakuten Group, Inc.)
• Inventors: Koch, Robert, Andres, Robert
• Primary Examiner(s): Keehn, Richard G
• Application Number:
  US13/471,743
• Publication Number:
  US 20120226666A1
• Time in Patent Office: 1,085 Days
• Field of Search: 709/217
• US Class Current: 709/217
• CPC Class Codes: G06F 11/1458 Management of the backup or restore process
• CPC Class Codes: G06F 11/1469 Backup restoration techniques
• CPC Class Codes: G06F 21/6245 Protecting personal data, e.g. for financial or medical purposes
• CPC Class Codes: G06F 21/88 Detecting or preventing theft or loss
• CPC Class Codes: G06F 8/62 Uninstallation
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 63/20 for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/12 Detection or prevention of fraud
• CPC Class Codes: H04W 12/126 Anti-theft arrangements, e.g. protection against subscriber identity module [SIM] cloning
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 28/14 using intermediate storage
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 8/08 Mobility data transfer

Abstract

A system and methods are provided for remotely recovering and purging data from a wireless device in a communications network. The system includes a wireless device capable of executing a data recovery/purge application program for receiving a message from a communications device in the network. The application program retrieves the data in the wireless device, purges the data from the wireless device, and sends a return message, including the data retrieved from the wireless device, to the communications device.

Claims

1. A mobile handheld wireless device comprising:

a processor; and

a computer-readable medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising

receiving, from a server computer via a network, a message comprising a request to remote recover data stored on the mobile handheld wireless device and further comprising a return address associated with a first device where the mobile handheld wireless device is to send the data stored on the mobile handheld wireless device, wherein the request, of the message from the server computer, to remote recover the data stored on the mobile handheld wireless device is received by the server computer from a second device of an invoking party, the second device of the invoking party associated with an address, and wherein the return address where the mobile handheld wireless device is to send the data is different from the address associated with the device of the invoking party and the first device is different from the second device, and

in response to the request to remote recover the data stored on the mobile handheld wireless device, transmitting the data stored on the mobile handheld wireless device to the return address and transmitting an email message to the return address acknowledging that the data has been successfully recovered.

2. The mobile handheld wireless device of claim 1, wherein the message further comprises identification data provided by the invoking party and wherein the operations further comprise determining whether the identification data of the message matches identification data stored in the mobile handheld wireless device.

3. The mobile handheld wireless device of claim 2, wherein the identification information of the message comprises a telephone number associated with the mobile handheld wireless device.

4. The mobile handheld wireless device of claim 2, wherein the operations further comprise in response to determining that the identification data of the message does not match the identification data stored in the mobile handheld wireless device, generating an alert in a return message indicating that the identification data of the message does not match the identification data stored in the mobile handheld wireless device.

5. The mobile handheld wireless device of claim 1, wherein the return address comprises an email address.

6. The mobile handheld wireless device of claim 1, wherein transmitting the data stored on the mobile handheld wireless device to the return address comprises transmitting a return message to the return address, the return message comprising the data stored on the mobile handheld wireless device as an attachment.

7. The mobile handheld wireless device of claim 1, wherein the message further comprises a request to purge the data stored on the mobile handheld wireless device from the mobile handheld wireless device and wherein the operations further comprise executing a delete commend to purge the stored data on the mobile handheld wireless device, in response to the request to purge the data of the message, after transmitting the stored data on the mobile handheld wireless device to the return address.

8. A method, comprising:

receiving, at a mobile handheld wireless device comprising a processor, a message from a server computer via a network, the message comprising a request to remote recover data stored on the mobile handheld wireless device and further comprising a return address associated with a first device where the mobile handheld wireless device is to send the data stored on the mobile handheld wireless device, wherein the request, of the message from the server computer, to remote recover the data stored on the mobile handheld wireless device is received by the server computer from a second device of an invoking party, the second device of the invoking party associated with an address, and wherein the return address is different from the address associated with the device of the invoking party and the first device is different from the second device; and

in response to the request to remote recover the data stored on the mobile handheld wireless device, transmitting, by the mobile handheld wireless device, the data stored on the mobile handheld wireless device to the return address and an email message to the return address acknowledging that the data has been successfully recovered.

9. The method of claim 8, wherein the message further comprises identification data provided by the invoking party and wherein the method further comprises determining whether the identification data of the message matches identification data stored in the mobile handheld wireless device.

10. The method of claim 9, wherein the identification information of the message comprises a telephone number associated with the mobile handheld wireless device.

11. The method of claim 9, further comprising in response to determining that the identification data of the message does not match the identification data stored in the mobile handheld wireless device, generating an alert in a return message indicating that the identification data of the message does not match the identification data stored in the mobile handheld wireless device.

12. The method of claim 8, wherein transmitting the data stored on the mobile handheld wireless device to the return address comprises transmitting a return message to the return address, the return message comprising the data stored on the mobile handheld wireless device as an attachment.

13. The method of claim 8, wherein the message further comprises a request to purge the data stored on the mobile handheld wireless device from the mobile handheld wireless device and wherein the method further comprise executing a delete command to purge the stored data on the mobile handheld wireless device, in response to the request to purge the data of the message, after transmitting the stored data on the mobile handheld wireless device to the return address.

14. A non-transitory computer-readable medium storing instructions which, when executed by a processor of a mobile handheld wireless device, cause the processor to perform operations comprising:

receiving, from a server computer via a network, a message comprising a request to remote recover data stored on the mobile handheld wireless device and further comprising a return address associated with a first device where the mobile handheld wireless device is to send the data stored on the mobile handheld wireless device, wherein the request, of the message from the server computer, to remote recover the data stored on the mobile handheld wireless device is received by the server computer from a second, device of an invoking party, the second device of the invoking party associated with an address, and wherein the return address is different from the address associated with the device of the invoking party and the first device is different from the second device; and

in response to the request to remote recover the data stored on the mobile handheld wireless device, transmitting the data stored on the mobile handheld wireless device to the return address and transmitting an email message to the return address acknowledging that the data has been successfully recovered.

15. The non-transitory computer-readable medium of claim 14, wherein the message further comprises identification data provided by the invoking party and wherein the operations further comprise determining whether the identification data of the message matches identification data stored in the mobile handheld wireless device.

16. The non-transitory computer-readable medium of claim 15, wherein the operations further comprise in response to determining that the identification data of the message does not match the identification data stored in the mobile handheld wireless device, generating an alert in a return message indicating that the identification data of the message does not match the identification data stored in the mobile handheld wireless device.

17. The non-transitory computer-readable medium of claim 15, wherein the identification information of the message comprises a telephone number associated with the mobile handheld wireless device.

18. The non-transitory computer-readable medium of claim 14, wherein the return address comprises an email address.

19. The non-transitory computer-readable medium of claim 14, wherein transmitting the data stored on the mobile handheld wireless device to the return address comprises transmitting a return message to the return address, the return message comprising the data stored on the mobile handheld wireless device as an attachment.

20. The non-transitory computer-readable medium of claim 14, wherein the message further comprises a request to purge the data stored on the mobile handheld wireless device from the mobile handheld wireless device and wherein the operations further comprise executing a delete command to purge the stored data on the mobile handheld wireless device, in response to the request to purge the data of the message, after transmitting the stored data on the mobile handheld wireless device to the return address.