Method for assembling a business process and for orchestrating the process based on process beneficiary information
First Claim
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1. An action-response system comprising:
- processor; and
memory, wherein the memory includes instructions that, when executed by the processor, cause the processor to;
access information about an initiator of an action, wherein the information is selection of a choice from a set of choices provided to the initiator;
identify a rule based on the information, wherein the rule identifies a first process to be invoked;
dynamically assemble a first process element for the first process based on the identified rule;
monitor execution of the first process;
output a result of the monitoring;
identify a second process element based on the result of the monitoring;
dynamically assemble the second process element into a second process; and
execute the second process, wherein the second process invokes an action different than an action invoked by the first process alone.
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Abstract
A system for assembling a business process or a portion thereof includes a rules base containing executable rules and defined business process elements, a workflow orchestration engine, and at least one interface available to a process beneficiary. Information known about and or provided by a process beneficiary interacting with the at least one interface is used to execute one or more of the rules causing assembly of a new business process or a portion thereof according to workflow orchestration rules the new or modified process directing servicing of the process beneficiary accordingly.
38 Citations
18 Claims
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1. An action-response system comprising:
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processor; and memory, wherein the memory includes instructions that, when executed by the processor, cause the processor to; access information about an initiator of an action, wherein the information is selection of a choice from a set of choices provided to the initiator; identify a rule based on the information, wherein the rule identifies a first process to be invoked; dynamically assemble a first process element for the first process based on the identified rule; monitor execution of the first process; output a result of the monitoring; identify a second process element based on the result of the monitoring; dynamically assemble the second process element into a second process; and execute the second process, wherein the second process invokes an action different than an action invoked by the first process alone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An action-response method comprising:
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accessing, by a processor, information about an initiator of an action, wherein the information is selection of a choice from a set of choices provided to the initiator; identifying, by the processor, a rule based on the information, wherein the rule identifies a first process to be invoked; dynamically assembling, by the processor, a first process element for the first process based on the identified rule; monitoring, by the processor, execution of the first process; outputting, by the processor, a result of the monitoring; identifying, by the processor, a second process element based on the result of the monitoring; dynamically assembling, by the processor, the second process element into a second process; and executing, by the processor, the second process, wherein the second process invokes an action different than an action invoked by the first process alone. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification